Trending Articles

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Schwartz lodges plans for rooftop penthouses at Sofitel Sydney Darling Harbour

Hotel Management

Sofitel Sydney Darling Harbour owner Jerry Schwartz has lodged a Development Application to add two levels of penthouses to the top of the hotel, after plans for a helipad were knocked back. Schwartzs proposal for the 590-room luxury hotel includes construction of two four-bedroom penthouses, one with a lap pool, above the existing executive lounge, with exclusive lift access.

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Behind Mandarin Oriental's First Brand Update in 4 Decades — Exclusive

Skift Blog

Skift Take: Mandarin Oriental is about to unveil its first major change to its marketing since 1985. Expect a revamped logo and the debut of a mobile app as the luxury hotel brand charges toward doubling its portfolio by 2033.

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CoStar: U.S. Hotel Industry Reports Mixed Yearly Comparisons

Lodging

ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons,according toCoStars latest data through April 5, 2025. U.S. Hotel PerformanceMarch 30 – April 5, 2025Percentage change from comparable week in 2024Occupancy: 63.8 percent (down 0.6 percent)ADR: $160.18 (up 1.4 percent)RevPAR: $102.21 (up 0.8 percent) Among the Top 25 Markets,San Franciscosaw the largest occupancy increase (up 13.2 percent to 67.5 percent).

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Building Trust in Selling

Anthony Cole Training

There are entire books written about building trust in selling, but for today, we will focus on one key element that may seem quite ordinary and obvious but is actually a well-honed skill of highly successful salespeople. And that skill is: Find out what your client or prospect wants. How is that done?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Hidden Haven Tiny Cabins

Webrezpro

Escape from the hustle and bustle at Hidden Haven Tiny Cabins. Nestled in the woods of Pinawa, Manitoba, each rental includes a fire pit, seating area, and BBQ. You can laze by the river and prepare all your camping favoritesjust make sure not to let the fire get that smore! Hidden Haven Tiny Cabins has […] The post Hidden Haven Tiny Cabins appeared first on WebRezPro.

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Taplin Group and 1834 Hotels tap into high leisure demand in Glenelg with boutique opening

Hotel Management

Taplin Group and 1834 Hotels have opened a new 60-key coastal property in South Australia. Located at 1 Colley Terrace, The George Glenelg aims to deliver a refined and sophisticated stay close to Glenelg Beach and the Jetty Road precinct. Its the latest venture from Taplin Group, a South Australian family-owned company with a heritage dating back to 1932.

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Ka Laʻi Waikiki Beach Announces Multi-Million Dollar Renovation Beginning In June 2025

Lodging

Waikiki, HawaiiKa Lai Waikiki Beach, part of LXR Hotels & Resorts, announced that it will begin a multi-million-dollar renovation on June 2, 2025. Led by Bryan O’Sullivan Studio (BOS), this extensive transformation coincides with the property’s 15th anniversary and reflects developer Irongate Group’s commitment to redefining luxury hospitality in Waikiki.

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23% more online bookings for Vivatel Kuala Lumpur, Malaysia with STAAH

STAAH

Manual updates are a thing of the past for Vivatel Kuala Lumpur whose investment in a tech boost has paid off in a big way. Vivatel Kuala Lumpur , strategically nestled in the vibrant heart of the city, offers a seamless blend of convenience and comfort for travellers. As a modern city hotel, Vivatel Kuala Lumpur enjoys an enviable location, providing quick and easy access to all corners of the Klang Valley.

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Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction

SiteMinder

In todays competitive hospitality landscape, staying ahead means embracing change. The partnership between BeSafe Group and SiteMinder offers innovative insurance solutions that help hoteliers boost revenue, streamline operations, and enhance guest satisfaction. With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind.

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1 Hotels Founder Barry Sternlicht promises oasis of calm and serenity at Melbourne property

Hotel Management

The countdown is on to the Australian debut of the highly anticipated 1 Hotel Melbourne, with the property now taking reservations for a June opening. The mission-driven luxury lifestyle brand, founded by hospitality visionary Barry Sternlicht, brings its sustainable luxury and nature-inspired design to life at a waterfront Riverlee property on the southwestern edge of Melbournes CBD.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Canada Updates U.S. Travel Advisory, Warns of Device Searches of Travelers

Skift Blog

Skift Take: Canada has updated its travel advisory for citizens heading to the U.S., warning them to "expect scrutiny" from border officials.

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AHLA Applauds Passage of Budget Resolution

Lodging

WASHINGTON, D.C.American Hotel & Lodging Association (AHLA) President & CEORosanna Maietta issued the following statement applauding Congress for passing the budget resolution. We commend Speaker Mike Johnson and Senate Majority Leader John Thune for securing passage of a robust budget resolution that puts Congress on a path to prevent a tax increase on American workers and the small businesses that are the backbone of Americas hotel and lodging industry.

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Overcoming common challenges in channel management for hotels

STAAH

Running a hotel in todays competitive market involves more than just offering comfortable rooms and great service. With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex. Hoteliers face several challenges that include juggling between online travel agents (OTAs) to maintain rate parity and ensure smooth operations without overbookings or missed opportunities.

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A by Adina is set to redefine the Viennese hotel landscape

Hotel Designs

Hotel Designs A by Adina is set to redefine the Viennese hotel landscape A by Adina is set to redefine the Viennese hotel landscape A by Adina has chosen a stunning location for its first Austrian aparthotel on the banks of the Danube River, within Austrias tallest and most prestigious residential tower… From Australian born TFE Hotels , A by Adina represents premium travel experiences with a collection of architecturally striking and thoughtfully curated apartment-hotels in prime Austral

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Accor’s Queensland hotels see Easter bookings spike

Hotel Management

Despite floods in northern Queensland and Tropical Cyclone Alfred in south-east Queensland, Accors hotels in Queensland are recording a 30% increase in Easter long weekend bookings, when compared to the same time leading up to Easter in 2024. Accor is Australias largest hotel operator with more than 350 hotels, resorts and apartments nationally and over 100 in Queensland.

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Emirates President Warns: 'We Are in Troubled Times,' as Global Reset Looms

Skift Blog

Skift Take: With 50 years in the airline business and more than 20 at the top of the worlds biggest international carrier Sir Tim Clarks observations carry credibility.

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Four Surprising Sources of Incremental Hotel Revenue

Lodging

As operating costs continue to rise, hoteliers are facing economic pressures from all angles. This has led owners everywhere to search for new ways to drive revenuewhile delivering an experience guests will want to return to. The good news? Hotel entertainment technology can provide an unexpected source of income. Here are four ways hotels can drive revenue through their TVs: Monetize Hotel TV Screens When hotels integrate third-party advertising, a guest TV can be an […] The post Four Sur

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Mastering ancillary revenue with SiteMinder expert partner, Pablo Torres

SiteMinder

In todays competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxuryits a necessity. Thats where Pablo Torres, hospitality consultant and SiteMinder Expert Partner , comes in. With over two decades of experience, Pablos expertise is helping hotels unlock hidden revenue potential. SiteMinder is proud to partner with Pablo, a true pioneer in hospitality revenue strategies, to help properties thrive in this ever-evolving market.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Hotels and Demand Generation: Buzzword or Must-Have?

Amadeus Hospitality

Every hotelier dreams of high occupancy, steady revenue, and a thriving business year-round. And if you ask, theyll all agree demand generation is the key to success. But heres the catch: while its easy to talk about, not everyone truly understands what it means, let alone how to do it right. Some mistake it for just another buzzword, while others misuse it completely, focusing on short-term wins instead of building sustainable demand.

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Key appointments: Fairmont Resort Blue Mountains, Pan Pacific Melbourne, Outrigger

Hotel Management

Pan Pacific Melbourne welcomes new GM Carl Forrest has been appointed to the position of Hotel Manager at Pan Pacific Melbourne. An accomplished hospitality and tourism professional, Forrest brings over 24 years of experience, having held management roles for luxury hotel brands throughout Australia including the Yarra Valley Lodge, Lindenderry at Red Hill, Dunkelds Royal Mail Hotel and three View Hotels in Sydney, Brisbane and Melbourne.

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Spirit Airlines CEO Steps Down as Part of Leadership Overhaul

Skift Blog

Skift Take: The unexpected change in Spirits leadership comes shortly after the ultra-low-cost carrier emerged from Chapter 11 bankruptcy.

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How digital registration cards improve front desk efficiency

Cloudbeds

Digital registration cards are at the heart of a faster, more modern check-in experience. By collecting guest information before arrival, they help properties eliminate paperwork, reduce wait times, minimize fraud, and start each stay off on the right foot. In this article, well break down what digital registration cards are, why they matter, and how they can make life easier for both your team and your guests.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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TOOR Hotel Opens in Downtown Toronto

Hotelier Magazine

TORONTO Manga Hotel Groups TOOR Hotel, part of JdV by Hyatt, has officially opened its doors in downtown Toronto. This upscale hotel was created by Canadian hotelier Sukhdev Toor, president and CEO of Manga Hotel Group. The 33-storey hotel offers 232 guestrooms and suites, with 181 premium residential rental units, and an array of elevated amenities, including destination dining at the Muse Bistro + Bar, valet parking, a 1,500 sq. ft. fitness centre and yoga studio, a 3,000 sq. ft. southern ter

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Il Sereno, Lake Como merges music and design in the Listening Suite

Hotel Designs

Hotel Designs Il Sereno, Lake Como merges music and design in the Listening Suite Il Sereno, Lake Como merges music and design in the Listening Suite Inspired by Japans revered listening rooms exclusive spaces where vinyl records are appreciated with quiet reverence the groundbreaking Listening Suite at Il Sereno elevates the art of listening… New this season at Il Sereno, the Listening Suite has been conceived under the artistic direction of Patricia Urquiola , reflecting a significant

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IHG’s Hotel Indigo debuts in New Zealand

Hotel Management

Hotel Indigo has made its New Zealand debut with the official opening of Hotel Indigo Auckland on Monday. The 225-room Midtown hotel is located on the historic site of a 1912 motor house on Albert Street that once imported Cadillacs into the country. As one of Aucklands tallest buildings, Hotel Indigo Auckland spans 27 floors of a 41-storey tower and features floor-to-ceiling windows offering views of the city skyline and harbour.

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Growth Outlook for Online Travel Firms Cut in Half: Morningstar

Skift Blog

Skift Take: Competitive moat or no moat, growth in online travel looks to be much more modest this year than previously expected.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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Reclaim lost revenue: How hotel retargeting ads capture direct bookings 

Cloudbeds

Most travelers dont book a hotel on their first visit to a website. Instead, they bounce between tabs, compare rates, and disappear without a trace. Failing to stay top-of-mind means you risk losing them to online travel agencies (OTAs) or competitors. A key component of a hotels digital strategy, retargeting ads, re-engage high-intent travelers who have already expressed interest in your property.

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Elevate Hotel Guest Experience with Tech + Human Touch

Hotelogix

​In today's rapidly evolving hospitality landscape, integrating technology into hotel operations has become essential. However, relying solely on technological advancements without emphasizing human interaction and operational excellence can lead to impersonal guest experiences. This blog explores the balance between technology and human touch, highlighting the importance of operational excellence and showcasing how Hotelogix's features can bridge this gap effectively.

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Q&A with Olympia Hospitality’s Sara Masterson

Hotel Business

Hotel Business caught up with Sara Masterson , president, Olympia Hospitality , to discuss her career journey, her role at the company and her thoughts on being a female leader in a male-dominated industry. Have you always been interested in hospitality? I grew up on Cape Cod, an area deeply tied and dependent on tourism to support the local economy.

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Ascott brings ‘social living’ to Lyf in Bondi Junction

Hotel Management

The Ascott Limited has introduced its second Lyf property to Australia with the opening of Lyf Bondi Junction Sydney on April 9. Located in the heart of Bondi Junction, the hotel features 197 thoughtfully designed rooms, fostering a unique blend of social living and flexibility. Known as Ascotts social living brand, Lyf features experience-led spaces and communal facilities designed to encourage interaction and collaboration, in line with the evolving preferences of business and leisure travelle

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.