Skift Blog

FEBRUARY 26, 2025

Skift Take: This is the latest among a few major acquisitions around travel payments in the past couple of years.

Services 293

Services Travel Hotels 293

Hospitality Net

FEBRUARY 24, 2025

If youve been working in any B2C industry for the past 10 years, youve now heard the term influencer marketing (and probably rolled your eyes) more times than you can count. The number of online influencers in every B2C industry, in every corner of the world, has skyrocketed - especially post-COVID, as more people started looking for ways to earn income remotely.

B2B 246

B2B Market Marketing 246

Skift Blog

FEBRUARY 22, 2025

Skift Take: It is disheartening to see the same publications that have previously reported on the perils of overtourism now behaving like golden retrievers chasing a tennis ball, sprinting after the hype with little critical reflection.

Travel 336

Travel Tourism 336

Lodging

FEBRUARY 27, 2025

Accor, Booking.com, and the University of Surrey published a report based on research aimed at understanding and addressing traveler motivations when it comes to making more sustainable decisions during their stay. This initiative has been driven by an understanding that guests play a critical role in the efficacy and efficiency of sustainability initiatives.

Travel 200

Travel 200

Advertiser: ZoomInfo

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

Sales

Hotel Management

FEBRUARY 27, 2025

Australias hotel sector is on track for a full recovery by the end of 2025, with all major cities recording occupancy growth, according to new CBRE data. Following a surge in international arrivals and steady domestic demand last year, CBREs latest Hotels Australia Overview and Outlook report shows that the pace of growth will continue at a moderate rate in 2025.

Average Daily Rate 130

Average Daily Rate Occupancy Pipeline Tourism 130

Social Hospitality

FEBRUARY 28, 2025

Brands are always looking for new ways to create leads and close sales. Among all of these, partnering with micro-influencers has been very effective. They can improve engagement and conversion levels by loyally using their followers. Let’s dive into why they’re so helpful, select the best for your brand, and build long-term partnerships that provide continuous results.

Branding 130

Branding Closing Business Market 130

Lodging

FEBRUARY 26, 2025

CHICAGO, IllinoisHyatt Hotels Corporation announced plans for Hyatt Select, a new upper-midscale transient brand designed to meet the needs of modern travelers while delivering a cost-effective model for owners. The Hyatt Select brand will strengthen Hyatts upper-midscale presence by complementing Hyatt Studios, an extended-stay brand in the category, which marked the opening of its first property, Hyatt Studios Mobile/Tillmans Corner, on Feb. 18, 2025.

Branding 179

Branding Travel Hotels 179

Hotel Management

FEBRUARY 27, 2025

The Tasman names new General Manager The Tasman, a Luxury Collection Hotel, Hobart has appointed Carolyn Smith as General Manager. Smith brings over two decades of experience in hospitality, having started out at The Westin Melbourne in 2001 before venturing to London in 2010 to gain international experience with a role at The Langham London. Carolyn Smith In 2014, she led the opening of the Sheraton Melbourne Hotel as Executive Assistant Manager of Rooms and in 2019 became Director of Operation

General Manager 147

General Manager Hospitality Sales Hotel Sales 147

Are Morch

FEBRUARY 25, 2025

In today’s fast-paced digital world, the hospitality industry faces unprecedented challenges and opportunities. As customer expectations continue to evolve, hotels must adapt to stay competitive. One of the most promising solutions on the horizon is AI-powered Customer Relationship Management (CRM) systems. These advanced tools are transforming how hotels interact with guests, manage operations, and drive […] The post The Future of Hospitality: How AI-Powered CRM is Revolutionizing t

Hospitality 130

Hospitality Hotels Operations Management 130

Skift Blog

FEBRUARY 26, 2025

Skift Take: The move marks another major shift for Southwest, which had long resisted online travel agencies and encouraged direct bookings as a way to boost customer loyalty.

Travel 289

Travel Management 289

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hospitality Net

FEBRUARY 26, 2025

According to guest evaluations, the best hotel in Bulgaria for 2024 is the five-star Voya Beach Resort in Sveti Vlas, closely followed by Kashmir Wellness and Spa (Velingrad) and the Grand Hotel Millennium Sofia.

Closing 217

Closing Resorts Hotels 217

Lodging

FEBRUARY 25, 2025

WASHINGTON, D.C.Spring Break season spans several weeks, starting in March and ending mid-April. AAA booking data shows most travelers are looking for warm weather with the Sunshine State topping the list of U.S. destinations. Four Florida cities are on the top 10 domestic list: Orlando, Fort Lauderdale, Miami, and Tampa. For families who live in colder climates, Spring Break cant come soon enough, said Stacey Barber, vice president, AAA Travel.

Travel 179

Travel 179

Hotel Management

FEBRUARY 25, 2025

Pro-invest Group Deputy Chair and CEO APAC, Jan Smits, spoke exclusively to HM about opportunity in the co-living segment, sustainability targets, key investments and more. Smits took to the stage at AHICE South East Asia on Wednesday February 26, in conversation with AHICE Group President and HM Editor-In-Chief,James Wilkinson. What are the trends you are seeing in hotels?

Events 130

Events Occupancy Travel Operations 130

eHotelier

FEBRUARY 24, 2025

Managing a profitable hotel is akin to a theatrical production. The hotel staff serve as stagehands and performers while the guests are the audience. Every successful stage production requires cooperation among everyone involved.

Business 104

Business Management Hotels 104

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality

Skift Blog

FEBRUARY 24, 2025

Skift Take: If the AI built directly into mobile phones allows users to book travel in the future, then will there be a need for third-party travel apps?

Travel 269

Travel 269

Hospitality Net

FEBRUARY 26, 2025

Radisson Hotel Group has partnered with the Society for Incentive Travel Excellence (SITE) to introduce Extra Mile Incentive Travel by Radisson Hotels, a new incentive travel offer helping to further enhance the guest experience through curated, authentic and immersive travel experiences.

Travel 207

Travel Hotels 207

Lodging

FEBRUARY 28, 2025

As the EVP of franchise operations for My Place Hotels, a leading hotel franchise company, Ive learned that the franchisorfranchisee relationship is key to long-term success. A strong partnership fosters trust, loyalty, and mutual growth, forming the foundation for sustained success. Based on my experience at My Place, here are five best practices to create enduring and mutually rewarding franchisorfranchisee relationships: Maintain clear and open communication: This is the cornerstone of any su

Operations 147

Operations Hotels 147

Hotel Management

FEBRUARY 27, 2025

Ibis Perth has revealed a bold renovation that aims to redefine the economy hotel experience. Drawing inspiration from Kings Park and Botanic Garden, the Swan River, and the Art Gallery of Western Australia, the new look hotel is a celebration of the citys natural and cultural offerings. All 192 rooms and bathrooms have been upgraded with modern furnishings, smart room technology, high-end fixtures and rainfall showers, while the lobby and social spaces have been recreated into a stylish social

Shopping 130

Shopping Market Marketing Travel 130

Advertisement

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

Branding

Hotel Designs

FEBRUARY 26, 2025

Hotel Designs In conversation with: Philip Jaffa, Partner & Design Director, Coopers Hill In conversation with: Philip Jaffa, Partner & Design Director, Coopers Hill With word of some exciting news in the viridescent world of design, Meghan Taylor headed to Bayswater to get the exclusive from renowned landscape architect Philip Jaffa… In big news, London-based landscape architecture and masterplanning studio, Scape Design, has merged with East-Asian landscape architecture firm, C

Market 95

Market Marketing Retail Hospitality 95

Skift Blog

FEBRUARY 24, 2025

Skift Take: American Airlines' intervention is notable as it becomes the first international carrier to formally call for an urgent review of Heathrow's regulatory model.

263

263

Hospitality Net

FEBRUARY 25, 2025

Palladium Hotel Group announces it has begun construction to expand Grand Palladium Hotels & Resorts in Jamaica, Montego Bay, promoted by asset owner Grupo Empresas Matutes. The transformative $20 million project will add over 948 new rooms to the resort, which currently has a total of 1,049 rooms, distributed across two hotels: Grand Palladium Lady Hamilton Resort & Spa and Grand Palladium Jamaica Resort & Spa.

Construction 204

Construction Resorts Hotels 204

Lodging

FEBRUARY 28, 2025

NEWTON, MassachusettsSonesta International Hotels Corporation announced the launch of Global Table by Sonesta, an initiative set to debut in 2025 across select full-service Sonesta hotels. This program aims to bring guests food and beverage experiences by sharing emerging wine regions and global culinary trends. As part of the launch, Sonesta introduced its inaugural partner, Wines of Rioja.

Services 165

Services Hotels 165

Advertiser: ALHI

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

Travel

Hotel Management

FEBRUARY 25, 2025

Hilton is expanding its network in South East Asia with the signing of three focused service hotels announced at the Asian Hotel Industry Conference and Exhibition (AHICE) South East Asia this week (February 25-26). The latest signings add over 560 rooms to Hiltons South East Asia portfolio, joining a pipeline of 28 mid-market openings in the coming years.

Dining 130

Dining Services Hotels Pipeline 130

STAAH

FEBRUARY 25, 2025

More than 80% of travelers read reviews before booking a hotel. One negative review can influence potential guests, but the right response can turn the situation around and even strengthen your brand. The Power of Online Reviews Guest opinions have always shaped a hotel’s reputation, but now, they travel faster than ever. Reviews pour in from platforms like TripAdvisor, Google, Online Travel Agents (OTAs) , and social media, influencing potential guests before they even step through your d

Services 99

Services OTA Management Travel 99

Skift Blog

FEBRUARY 26, 2025

Skift Take: Several of the year-on-year comparisons make for unsettling reading, however context is key commercial air travel remains the safest form of transport.

Travel 260

Travel 260

Hospitality Net

FEBRUARY 28, 2025

Kimpton, part of IHG Hotels & Resorts luxury and lifestyle portfolio, opens Kimpton Los Monteros Marbella, reviving one of Spains most distinguished hotels. Originally opened in 1962, Los Monteros set a benchmark in exceptional hospitality on Costa del Sol, becoming the first hotel in Spain to receive a Michelin Star. Now, following an extensive renovation, the luxury lifestyle brand has reimagined its legacy, blending historic grandeur with contemporary, laid-back luxury to offer guests unbeata

Resorts 195

Resorts Dining Branding Hospitality 195

Advertiser: ZoomInfo

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

Revenue

Lodging

FEBRUARY 27, 2025

WASHINGTONAmerican Hotel & Lodging Association (AHLA) President and CEO Rosanna Maietta testified before the U.S. House of Representatives Committee on Education and Workforce, emphasizing the hospitality industry’s economic contributions, workforce recovery, and regulatory challenges. Maietta highlighted the hotel industrys role in job creation, noting that U.S. hotels support one in every 25 jobs nationwide and contribute nearly $900 billion to U.S.

Hospitality 147

Hospitality Hotels 147

Hotel Management

FEBRUARY 25, 2025

Accor is investing its meetings and events offering across its Pacific portfolio to capture surging demand in the MICE market with major refurbishments and the launch of new hotels. The Asia Pacific region is reported to be the fastest-growing MICE market globally, with growth forecast at a CAGR of 10.0% from 2024 to 2030. Accor Pacific Chief Operating Officer PM&E, Adrian Williams, said the increased demand for in-person events is evident across the hotel portfolio.

Events 130

Events Forecasting Business Market 130

Hotel Business

FEBRUARY 25, 2025

Crowne Plaza by IHG , in partnership with Stylus , has released its second white paper, Leading the Charge in Blended Travel, which unveils a major shift in how people live and work since its 2022 report , particularly as companies embrace the return to office more broadly. Currently, 66% of U.S. and U.K. travelers actively combine business trips with personal leisure time, up from 53% in 2022.

Travel 96

Travel Intent Business Branding 96

Skift Blog

FEBRUARY 27, 2025

Skift Take: "Im not saying were bringing Las Vegas to Ras Al Khaimah, but." says a VP of the upcoming Wynn Al Marjan Island.

Casinos 255

Casinos Resorts Hotels 255

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

Sales