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Whether its rising through the executive ranks within franchise companies or management firms, or entering the hotel ownership arena, women executives are standing tall these days, poised to make a more meaningful impact as lodging industry decision-makers. Several women weighed in not only on their hospitality career journeys but also on how they see the industry from a diversity perspective and what else can be done to further advance diversity and inclusion.
There are several components to being a good sales coach. Often, sales coaches do not understand the difference between holding people accountable to the sales activities (e.g. the numbers like prospecting dials) versus technique mastery (or how the activities are being executed). Here, you will focus on the technique of consistent sales coaching, not on holding people accountable to their numbers.
MATTHEWS, North CarolinastayAPT Suites announced the signing of a multi-location franchise agreement with Destiny Partners, LLC/Destiny Hospitality, LLC. This partnership will bring five new stayAPT Suites locations to key markets across Pennsylvania, including Lancaster, Reading, York, Bethlehem, and Allentown. Each stayAPT Suites is designed to offer homelike suites, allowing them to meet the needs of all lengths of stay.
Skift Take: In the competitive hotel market, commission yields quietly shape profits, and small percentage shifts can mean big revenue swings. In Europe, higher proportions of independent hotels and third-party booking transactions require nuanced strategy and sharp data analysis for optimizing revenue from hotel room sales.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Minor Hotels is gearing up for an anticipated boom in franchising in Australasia with the signing of its fifth franchised hotel in Australia and the appointment of a regional Director of Franchising. Oaks Redcliffe Mon Komo Suites, on Brisbanes north side, joins Minor Hotels Australasian franchise portfolio which includes recently franchised properties Oaks Toowoomba Hotel, Oaks Townsville Metropole Hotel, Oaks Melbourne on William Suites, as well as the soon-to-open Avani Mooloolaba Beach Hotel
Connection, experience, and reputation are all important in the travel and hospitality sector, and social media has a big effect on them. In 2025, the fight for attention on social media is fiercer than ever. Travelers no longer rely entirely on word-of-mouth; they use social media to research locations, read reviews, and book accommodations. A […] The post The Best Social Media Strategies for Travel and Hospitality Brands in 2025 appeared first on Are Morch, Digital Transformation Coach.
Skift Take: Prince Harry has called for action on travel emissions as the industry keeps growing. Companies are talking about climate and are setting goals. But more real solutions are needed to reduce emissions.
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Skift Take: Prince Harry has called for action on travel emissions as the industry keeps growing. Companies are talking about climate and are setting goals. But more real solutions are needed to reduce emissions.
Choosing a property management system (PMS) isnt only about bells, whistles, and exciting features that bring guests to your doorits also about ensuring you get the best value for your investment. Are you paying more than you should? To find out, you need a clear understanding of all costs involved. Unfortunately, not all software providers […] The post Hidden PMS Fees to Watch Out For appeared first on WebRezPro.
The Tasman, a Luxury Collection Hotel, Hobart has launched a collection of exclusive excursions to give guests access to unique local experiences. Known as The Keys, these experiences have been orchestrated by The Tasmans Les Clefs dOr Golden Keys Concierge in partnership with local operators. One of the luxuries of travel is its transformative nature it has the capacity to widen perspective, spark connection (and reconnection), or catalyse personal growth, said The Tasman General Manager, Caro
Relying on gut feelings, fragmented spreadsheets, or generic business tools isn't enough anymore. Winning demands data-driven decisions integrated across your commercial teams and, crucially, forward-looking. The gap between data-savvy hotels and those using outdated methods is growing fast. This isn't just a theory; it directly affects your revenue, profitability, and market share.
CHICAGO, IllinoisAllen Gross, chairman of GFI Hospitality, announced the transition of the former James NoMad Hotel to Hotel Seville NoMad, joining the Unbound Collection by Hyatt. Following the transition and an upcoming property refresh, Hotel Seville NoMad will introduce an updated guest experience in New Yorks NoMad district, along with a new lobby bar and amenities inspired by the buildings past.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Vision Hospitality Group is planning to have an active 2025 as it expects to open five new hotels, break ground on four hotels and complete renovations on four others. Additionally, the company has begun selectively seeking strategic partnerships with other hotel ownership groups. 2024 was particularly active for Vision, with strong strategic growth across our ownership and development divisions, said Mitch Patel, founder/CEO, Vsion Hospitality Group.
IHG Hotels and Resorts has signed an agreement with Odate Royal Hotel Inc, a wholly owned subsidiary of Fet System Inc., to open ANA Holiday Inn Iwate Kitakami in the third quarter of 2025. This project marks IHGs second collaboration with Fet System Inc., following their joint success with ANA Crowne Plaza Kumamoto New Sky. ANA Holiday Inn Iwate Kitakami currently operating as Hotel City Plaza Kitakami will undergo an extensive renovation and conversion over the coming months.
Pull off the road at Lake Powell Gateway RV Resort. Located in Big Water, Utah, theyre close by Buckskin Gulch, Alstrom Point, and of course, Lake Powell. And theres a pool and playground for the kids! Lake Powell Gateway RV Resort has chosen our cloud-based WebRezPro Property Management System to help run their operations. See […] The post Lake Powell Gateway RV Resort appeared first on WebRezPro.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
Crescent Hotels & Resorts appointed Elie Khoury as chief operating officer. With 30 years of operational leadership experience in hospitality, Eli served as executive vice president of operations at Aimbridge. Highgate announced the appointment of Ben Thomas as chief operating officer for Europe. In this role, Thomas will oversee Highgates operations across Europe and drive growth initiatives and performance.
Skift Take: The power of semi-public negotiation is one of OLearys ultimate calling cards. Sorting the Beijing bluster from credible consideration is a challenge but thats all part of the plan.
Hotel Designs OCCA launches Spanish studio OCCA launches Spanish studio OCCA has announced its European expansion with the launch of its new Spanish studio, Estudio de Diseo OCCA, headquartered in Mallorca. Here’s what we know… The launch of Estudio de Diseo OCCA marks a significant milestone in OCCAs global journey and reaffirms its commitment to delivering exceptional design solutions for luxury hotels and residences worldwide.
Accor Vacation Club has commenced a AU$4.7 million refurbishment of its apartments at The Sebel Palm Cove and Coral Coast Resort Palm Cove. The project will see the renewal of 57 apartments between both resorts, with a contemporary coastal theme inspired by the propertys tropical locality. Accor Vacation Club strives to give its members the upscale experience they would expect at an Accor-branded property, said Accor Vacation Club CEO, Craig Wood.
The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.
By Mark Bedard Anyone who has lived through a late hotel arrival with an early wake-up call the next morning knows how much Indoor Air Quality (IAQ) can affect your sleep experience. In fact, a J.D. Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences.
FREDERICKSBURG, Texas, and MCLEAN, VirginiaHilton announced the signing of a branding and management agreement with Wine Country Hospitality Partners LLCa partnership between Mark Harmon, Robert Radovan, and Tim Sparapanifor the new build Waldorf Astoria Texas Hill Country and Waldorf Astoria Residences Texas Hill Country, marking the debut of Waldorf Astoria Hotels & Resorts in Texas.
Skift Take: To gamble or not to gamble, that's Thailand's dilemma. Integrated resorts could boost revenue, but there's also the risk of losing Chinese tourists, a market already shrinking over safety worries.
Enjoy a taste of SoCal sunshine at Dunes Palm Springs. This historic property enhances its retro 1960s charm with plenty of modern comfort. Theres a pool, free parking, and even a grab n go market. Guests can explore downtown or try a scenic desert hike. Dunes Palm Springs has chosen our cloud-based WebRezPro Property Management […] The post Dunes Palm Springs appeared first on WebRezPro.
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Design Inn Symposium will pull back the curtain on several of Australias top hotel openings of 2025 and beyond, including the Australian debut of two major global brands. Taking place on Tuesday May 6 at Hilton Adelaide, Design Inn Symposium will offer delegates an exclusive in-depth look into key projects including 1 Hotel Melbourne, Mondrian Gold Coast, The Eve Hotel Sydney, Adelaide Marriott, and the just-announced InterContinental Barossa Resort and Spa, presented by the acclaimed architects
Hotel Designs Six Senses Comporta unveils masterplan for new resort, spa and branded residences Six Senses Comporta unveils masterplan for new resort, spa and branded residences Stripped-back yet refined, within striking distance of Lisbon yet a world away Six Senses Comporta will be one of a few hand-picked communities brought to life in this natural haven on Portugals Blue Coast… Slated to open in 2028, Six Senses Comporta will be part of the new Pinheirinho coastal estate, many years i
ARLINGTON, VirginiaThe U.S. hotel industry reported positive year-over-year comparisons, according to CoStars latest data through March 22, 2025. U.S. Hotel PerformanceMarch 16-22, 2025Percentage change from comparable week in 2024Occupancy: 66 percent (up 1 percent)ADR: $165.48 (up 1.8 percent)RevPAR: $109.22 (up 2.8 percent) Among the Top 25 Markets, Anaheim saw the highest occupancy lift (up 15.5 percent to 83.8 percent).
Skift Take: CEO compensation is increasingly tied not just to financial metrics but also to softer targets like employee satisfaction scores and guest recommendation rates.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
Almost seven in 10 travelers across generations (69%) look forward to business tripsbut there are clear generational differences, according to new research by Ipsos UK and American Express Global Business Travel. The Meet Tomorrows Business Travelers report used representative samples of more than 1,800 business travelers in the U.S. and U.K. to better understand the needs of business travelers and explore how people really feel about traveling for work.
One of the Middle Easts leading hotel management companies, Rotana, has joined Global Hotel Alliance (GHA) the worlds largest alliance of independent hotel brands. GHA Discovery members will gain access to Rotanas portfolio of 80 properties across the Middle East, North Africa, Eastern Europe and Turkey, with more opening soon. All properties under Rotana Hotels & Resorts, Rayhaan Hotels and Resorts by Rotana, Centro by Rotana, Arjaan Hotel Apartments by Rotana, and Edge by Rotana will be l
Hotel Designs Biophilia beyond the buzzword OCCA on the subtle art of sensory design Biophilia beyond the buzzword OCCA on the subtle art of sensory design Rounding out March 2025’s editorial focus on ‘ nature in design ‘, Hotel Designs caught up with OCCA Founder and Principal Kate Mooney to discuss the contemporary nature of biophilic design… In Kate Mooney’s words, biophilic design is at risk of losing its edge.
Marriott International, Inc. announced it has entered into a strategic agreement with technology company PathSpot Technologies, Inc., the creator of a hygiene management and digital kitchen system that protects against illness with a handwashing validation system and equipment monitoring technology. Marriott is the first hospitality company to make PathSpot technology available to the companys portfolio of over 9,300 properties across the United States and Canada, the Caribbean and Latin America
Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.
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