Trending Articles

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The Secret to Effective Sales Proposals

Anthony Cole Training

An effective sales proposal is less about what the proposal includes and more about what the end result is supposed to achieve. In fact, many sales proposals are delivered much too soon and inappropriately, often generated because the prospect asked to "see what you can do." If a salesperson follows a stage-based sales process, they know that a proposal only follows when the prospect has hit certain milestones in the discovery process, and they will be ready to give an answer, whether yes or no,

Sales 239
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What’s next for Azul, Brazil’s No. 2 Airline?

Skift Blog

Skift Take: Azul is now the second-largest carrier in Brazil. The pandemic did little to deter its growth, but the airline must find a solution for its increasing debt levels. Could a merger fix this?

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Banned in NYC: Airbnb One Year Later

Skift Blog

Skift Take: Local Law 18 hasn't yet led to a significant amount of additional long-term housing in NYC and hotels are thriving. But small-time hosts have lost a key source of income. Modifications, and a more balanced approach, are needed.

Hotels 360
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Highest Season Launches the Hotel Sales Mastery Course: A Comprehensive 8-Week Training Program to Revolutionize Hotel Sales

Hospitality Net

Highest Season, a leader in commercial strategies and sales courses that generate revenue for hotels, is excited to introduce the Hotel Sales Mastery Course. A unique, online training program that goes beyond traditional hotel sales education.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Peachtree Group Launches Restaurant Management Division

Lodging

ATLANTA, Georgia—Peachtree Group has launched a restaurant management division. Under the leadership of Daniel Puglisi, SVP of corporate operations for hospitality management, this division will focus on operating quick-service restaurants, starting with coffee shops. This new venture underscores Peachtree Group’s commitment to expanding its footprint in the hospitality industry, beginning with a partnership with AdventHealth and launching a Starbucks location in its AdventHealth Orlando h

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Key appointments: The Langham, Gold Coast, Hyatt Place Melbourne and Outrigger Kaua‘i Beach

Hotel Management

The Langham, Gold Coast hires three key leaders The Langham, Gold Coast has welcomed three experienced personnel to its team, including a new General Manager, Arpad Romandy, and leaders across F&B and HR. In a hospitality career spanning over 30 years, Romandy has held roles with InterContinental Hotels Group across England, Spain, and the United States, as well as Shangri-La Sydney and most recently, as General Manager of InterContinental Hayman Island Resort.

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Hotel Indigo debuts in the lush mountains of Oman

Hospitality Net

IHG Hotels & Resorts debuts its first Hotel Indigo resort in the Middle East with the opening of Hotel Indigo Jabal Akhdar Resort & Spa. Jabal Akhdar, meaning "Green Mountain" in Arabic, is a majestic range in Oman known for its stunning landscapes and cooler climate. Famed for terraced gardens, ancient villages, and dramatic canyons, the new Hotel Indigo resort is nestled 2,000 metres above sea level, featuring 173 beautifully designed rooms, suites, and chalets, each offering majestic views of

Resorts 298
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Wyndham Debuts First U.S. Registry Collection Hotel

Lodging

PARSIPPANY, New Jersey—Wyndham Hotels & Resorts debuted The Mining Exchange, a Registry Collection Hotel, marking the first property in the collection in the United States. The 128-room, newly renovated hotel is located in downtown Colorado Springs, Colorado. Once home to the stock exchange for gold and silver sourced from the Rockies, guests can now take in the hotel’s history and use amenities including multiple onsite culinary outlets, a full-service spa, and an on-site art gallery, [R

Hotels 264
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How digital content influences traveler purchasing decisions

eHotelier

Understanding and harnessing the power of digital content is not just a strategy—it's a necessity for influencing traveler purchasing decisions and shaping their journey from the moment they start planning to the post-vacation sharing of experiences.

Travel 130
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‘Tick tock’: don’t miss your chance to enter the 2024 HM Awards

Hotel Management

An extension to the submissions deadline for the 2024 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, is coming to a close with limited time remaining to cast your nomination. Enter the 2024 HM Awards now The HM Awards portal will close at 11.59pm on Monday September 9. The 22nd annual event, taking place on Friday November 29, 2024 at the Grand Ballroom, ICC Sydney, will determine the best people, properties, departments, brands and chains in the business of a

Events 147
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Elliott Owns Enough Southwest Shares to Call for a Special Meeting

Skift Blog

Skift Take: Elliott is amping up the pressure on Southwest. Now that it's crossed the threshold in owning 10% of the carrier's common stock shares, the hedge fund could call a special meeting to force a vote on whether to oust Southwest CEO Bob Jordan and chairman Gary Kelly.

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It’s the End of Search Advertising as We Know It (And I Still Don’t Know if I Feel Fine.)

Hospitality Net

As we move further into generative AI experiences in Search, it’s becoming increasingly clear that the traditional advertising models used by search engines need some rethinking.

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Cvent Acquires Marketing Tech Company Splash

Lodging

TYSONS, Virginia—Cvent announced that it has acquired Splash, an event marketing technology company. Splash’s platform allows marketers to create on-brand, measurable, and repeatable event programs that drive pipeline and sales. Over 500 organizations, including more than 60 Fortune 1000 companies, use Splash for their event marketing needs. Together, the companies plan to continue investing in their products and serving their customers to accelerate event success.

Market 247
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Extended Stay America Suites Buffalo opens

Hotel Business

Extended Stay America has opened the Extended Stay America Suites Buffalo in Buffalo, NY. The two-story, 100-room property features free WiFi, a free grab-and-go breakfast and an on-site guest laundry room. All suites include fully equipped kitchens with full-size refrigerators, microwaves, stovetops, cookware, utensils, dishes and a dedicated workspace.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Motley Hotel Richmond to open under Hilton’s Tapestry Collection in Q4

Hotel Management

Hilton’s independent Tapestry Collection by Hilton is set to make an Australian debut later this year with the signing of The Motley Hotel in Richmond, Melbourne. Located on Richmond’s historic Bridge Road, the 80-room hotel will operate under a franchise agreement with Amber Property Group. The Motley Hotel features an eclectic design, rooftop bar and restaurant, and meeting space.

Hotels 147
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Lufthansa Seeks 19.9% Stake in TAP Air Portugal, Report Says

Skift Blog

Skift Take: The German airline group wants to avoid purchasing a controlling stake in TAP because it doesn't require approval from European Union antitrust authorities.

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Mandarin Oriental Qianmen, Beijing, a Unique Hutong Sanctuary, Now Open

Hospitality Net

Mandarin Oriental Qianmen, Beijing, an exquisite property nestled in the heart of a traditional hutong neighbourhood, opens its doors today. With just 42 beautifully appointed courtyard houses, this marks the Group’s second hotel in the Chinese capital, offering a blend of luxury and local culture.

Hotels 296
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J.D. Power: Guest Satisfaction at Third-Party Managed Hotels Significantly Improves

Lodging

TROY, Michigan—According to the J.D. Power 2024 North America Third-Party Hotel Management Guest Satisfaction Benchmark, overall guest satisfaction with branded hotels run by the nation’s largest third-party management companies improved significantly this year, outperforming chain-managed and independently operated hotels. “Third-party management companies operating branded hotels are really firing on all cylinders by consistently delivering well-maintained buildings, cleaner guestrooms, and an

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Sheila Johnson to receive Peggy Berg Castell Award at Lodging Conference

Hotel Business

AHLA Foundation has revealed that entrepreneur and hotelier Sheila Johnson will receive the Peggy Berg Castell Award at The Lodging Conference 2024 in Phoenix in October. The award recognizes individuals who have made significant contributions to elevating and advancing women in the hospitality industry. As founder/CEO of Salamander Collection , Johnson has built a portfolio of properties in the U.S. and Jamaica, emphasizing the importance of showcasing each hotel’s unique environment.

Tourism 105
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Accor buoyed by sustained growth in Queensland ahead of Peppers opening

Hotel Management

Accor Pacific is anticipating continued growth in travel and development activity in the Queensland market following a positive result for its network in the first half of the year. The operator recorded an increase of 1.5 occupancy points to 70.7% across its network of 95 Queensland hotels, resorts and apartments – which amount to a total of 12,095 rooms – for the year to July, compared to the corresponding year.

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Star Alliance Fires Back at SAS Defection with Loyalty Status Match

Skift Blog

Skift Take: With the ink barely dry on the divorce papers, Star Alliance is wasting no time in luring back some of SAS’ most loyal - and profitable - customers. The aim of this neatly timed promotion is business continuity and customer retention, but it remains to be seen how many frequent flyers will take up the offer.

Business 306
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citizenM Brand Opens Largest Property to Date in Historic Back Bay, Boston

Hospitality Net

citizenM, the pioneer of affordable luxury hotels, is celebrating the opening of its second Boston-based property - citizenM Boston Back Bay. The newest addition to the portfolio is located in the heart of Boston’s historic Back Bay neighborhood, part of the mixed-use development, Lyrik, and designed by citizenM’s long standing architecture partner concrete Amsterdam.

Branding 277
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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!

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Hilton Celebrates Operation of Over 8,000 Global Hotels

Lodging

MCLEAN, Virginia—Just over two years after opening its 7,000th hotel, Hilton now has more than 8,000 hotels operating globally. Following a series of additions to its portfolio, including NoMad, Graduate Hotels, Small Luxury Hotels of the World, and Autocamp, Hilton has grown the company’s global network. “This has been a significant year for Hilton’s development, marked by strategic partnerships and acquisitions, and continued organic growth from our existing brands,” said Kevin Jacobs, c

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Peachtree Group promotes Steve Mackenzie

Hotel Business

Peachtree Group has promoted Steve Mackenzie to EVP, hotel operations in the firm’s hospitality management division. In his expanded role, he assumes a central role overseeing Peachtree’s hotel portfolio financial performance while ensuring franchise procedures, regulations and standards are adhered to while growing company culture and teams. “Steve has been instrumental in the exceptional growth and results of our hospitality management portfolio over the past six years,”

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Southside by Ovolo makes an entrance with statement suites and bold arrival area

Hotel Management

Southside by Ovolo, a member of Design Hotels, has made its arrival in Hong Kong’s first warehouse-converted hotel. Located in the vibrant cultural district of Wong Chuk Hang on the south side of Hong Kong Island, Southside by Ovolo aims to reflect the essence of Hong Kong’s dynamic culture and lifestyle. In a transformation designed to elevate the guest experience, the hotel offers distinctive design with luxury and comfort at the forefront.

Events 130
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Athens City Official: ‘Rapid Growth Has Left the City Exposed to Climate Change’

Skift Blog

Skift Take: Athens has had infrastructure shortcomings for quite some time. Climate change and a tourism boom magnified the problems. The city's top tourism hopes greener upgrades can be a solution.

Tourism 315
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Safety First. How Secure Transactions Shape the Hospitality Experience

Hospitality Net

The last couple of years have seen the global payment fraud landscape shifting significantly and at an accelerated pace. The post-pandemic period has brought about a 20% increase in the value of online transactions, driving e-commerce growth for many multi-channel merchants, including online travel agencies (OTAs) and hotels. Yet the flip side of this shift has been the steady increase in the threat of digital fraud, creating a complex landscape of fraud liability and data ownership for all part

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Raines Adds Hotel Theo to Management Portfolio

Lodging

FLORENCE, South Carolina—Raines has added Hotel Theo, a Tapestry Collection by Hilton property, to its management portfolio. Formerly known as Hotel Magnolia, Hotel Theo is now part of Woven by Raines, the lifestyle division of Raines. The property is owned by TCOR Hotel Partners and TriGate Capital. Located between the French Quarter and the Warehouse District, Hotel Theo is a spot for travelers looking to explore the culture of The Big Easy and enjoy attractions. […] The post Raines Adds

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HB Exclusive: Hotel Equities, 34th Floor Hospitality team to enhance F&B concepts

Hotel Business

Hotel owner, operator and developer Hotel Equities (HE) and 34th Floor Hospitality , a food and beverage consulting and management firm, are teaming up to upgrade the F&B offering across HE’s portfolio with immediate integrations at new-build properties in the Caribbean and Latin America (CALA). The partnership aims to elevate dining experiences by leveraging 34th Floor’s track record of inventive concept design and brand development, tailoring F&B offerings to the demands of

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Avani set for Singapore launch in 2027 in partnership with UAE investors

Hotel Management

Minor Hotels’ lifestyle brand Avani Hotels and Resorts is set to make its Singapore debut in 2027 with the opening of a 200-key new-build property. Located at 24 Peck Seah Street, in the bustling Tanjong Pagar district, the 13-storey upscale property is a partnership with Singapore’s Kajima Development and Abu Dhabi-based Alwathba Investment. L-R: Rashed Mohammed Ahmed Darwa Alkaabi, Director of Alwathba Investment; William E.

Resorts 130
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.