Remove Accommodation Remove Direct Marketing Remove Upsell
article thumbnail

Guest profiles: Enabling personalized marketing & guest experiences

Cloudbeds

Marketing and communication preferences Ensure you communicate with your guests via their preferred channels (i.e. You can use this information to send booking confirmations, upsell opportunities, and in-stay messages. FREE PLAYBOOK Increase revenue with personalized upsells throughout the guest journey.

Market 40
article thumbnail

13 ways to attract more direct bookings for your hotel

Cloudbeds

Second, you still have to invest in marketing efforts to attract travelers and remain competitive. This gives travelers the opportunity to customize their experience, which can lead to an increase in direct bookings, revenue, and guest loyalty.

OTA 98
article thumbnail

Advanced distribution strategies for hotels

Cloudbeds

When integrated with the hotel’s booking engine, these chatbots effectively become virtual sales representatives that provide real-time information on room availability, rates, and upsells and even allow visitors to complete their booking directly through the chat window.

OTA 76