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Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses. What is an overbooking strategy?
Overbooking can be a cost-effective strategy if implemented correctly. What is a hoteloverbooking strategy? The hoteloverbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. Tips to make your overbooking strategy a success 1) Be data-driven in your approach.
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels.
A Hotel Channel Manager plays a key role in streamlining online distribution. By providing real-time updates , it ensures that all connected channels reflect the most accurate and up-to-date information , preventing overbooking or underbooking while maintaining rate parity. There are many channel managers on the market.
Hoteloverbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?
In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event. During the 2013 Maha Kumbh, the event generated approximately 12,000 crore ($1.45
Ottila International’s integration with STAAH enables seamless inventory and real-time pricing updates, providing hoteliers with enhanced connectivity and more accommodation options for B2B customers. Sunil Kumar, Managing Director at Ottila International. Sunil Kumar, Managing Director at Ottila International. “We
Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers. At SiteMinder, we know that market leadership doesnt always equate to customer satisfaction.
That means the demand is spread across different hotel categories. Hotels that used eZee Mint AI during Coldplays concert optimized their pricing in real-time , ensuring they werent undercharging but also werent scaring away potential bookings. The key is to balance affordability with profit margins , and AI does that seamlessly.
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.
STAAH helps Bernardos Lantia Hotel expand its online reach, reduce admin time and boost bookings. Located in Basco, Bernardo’s Lantia Hotel offers three-star accommodation to visitors who come to enjoy the pastoral landscape of Batan Island. The hotel leverages the scenic locales of the island to attract leisure guests.
This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.
In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. To help you navigate this decision-making process, let’s explore the essential features to consider when selecting an RMS for your hotel.
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.
Over 87% of GDS hotel reservations are related to business travel. This growth has led to a significant increase in the number of hotels listed on the GDS. Therefore, hotels considering listing on the GDS should seek expert advice to determine if it’s the right fit for them. Are your competitor hotels listed on the GDS?
Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. Qunci Villas is one of the pioneer boutique hotels in Lombok that has been in business since July 2003. This directly helps save the hotel’s staff time and resources. “We
When it comes to hotel businesses, one must continuously strive to achieve a balance between the customer experience and pricing. Hotels follow different pricing strategies to get there and seasonal pricing remains one of the most important. In this blog, we have curated the top 4 benefits of seasonal pricing for hotels.
Revenue management (RM) is supremely necessary for hotels. While many hotels are making the best out of it to boost their bottom line, some are still thinking of it as a mythical unicorn. I kid you not, most of the hotels refrain from opting for any sort of revenue management services. Who is to blame for it?
With the ever-rising prevalence of online bookings, it is now more important than ever for hotels to ensure that their booking engine features are up to speed in order to ensure the smoothest booking process possible and avoid website abandonment. STAAH’s SwiftBook is an advanced booking engine that features these capabilities, and more.
To be very precise, it has shaped the way guests book their accommodations at hotels. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. Hotels list their properties - rates, and availability on them. Why should you partner with OTAs?
Hanging Gardens of Bali is a luxury hotel nestled amidst Bali’s vast jungle landscape. The accommodation, with more than 17 years in operation, is one of the most sought-after places worldwide, and has held the title of “World’s First Seven Star Boutique Hotel”. Fortunately, SiteMinder was able to change this.
With a selection of 80 rooms, encompassing suites, pool villas, and infinity pools, this exceptional property provides guests with exclusive and nature-inspired accommodations. In the past, more than 90% of the hotel guests were foreigners, particularly Chinese visitors.
Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. With eight hotels across the portfolio, guests throughout Thailand will have everything they need.
From managing multiple tables in a busy restaurant to ensuring seamless check-ins at a hotel, the stakes are high, and mistakes can have significant consequences. For instance, a hotel may experience a sudden influx of guests due to a local event, leading to overbooking and potential guest dissatisfaction.
Hotel distribution has always been a critical aspect of the hospitality industry. Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. We look at where hotels can review distribution strategies to maximise market potential.
The hospitality industry is a highly dynamic field, and hotels are constantly looking for ways to improve the client experience and streamline their processes. This blog explores how integrated solutions play a pivotal role in simplifying hotel payment processes and why they are crucial in today’s competitive landscape.
Hotels are changing fast. This article covers how hotels are using technology, saving energy, and improving guest experiences. AI and Personalization Hotels use artificial intelligence to improve guest experiences. Guests can inquire about check-in times , hotel amenities, or local attractions instantly.
Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. On the other side, you have the hotel’s direct channel, their website, which is the most profitable for online booking. This also helps foster brand loyalty.
Barcelona, Spain – Hotel reservations in Spain have grown by 37% compared to the start of December 2019, according to data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.
Modern hotels are set up to welcome a wide variety of guests, from couples to families, business travellers and groups. This is reflected in hotel booking options, which provide for the differing needs of guests by offering a range of room types. What is a hotel room type? Why should you use different room types at your hotel?
The online hotel booking process is how guests book and pay for a stay at your hotel. This process is made possible by your hotel’s website, open 24/7 to greet potential guests and turn their interest into confirmed stays. Table of contents Why is an online booking process important for hotels?
San Francisco is no stranger to visitors, and The Dylan Hotel at SFO caters to every kind. On the edge of the busy city, The Dylan maintains a sanctuary of calm, with the property seeing guests from all walks of life; from business travelers, to holiday makers, to even those who require accommodation during medical treatments.
Makai Nap , a new beachfront accommodation in the Thai Mueang district of Phang Nga, Thailand, takes its name from a Hawaiian phrase meaning ‘towards the sea’. Each room type at Makai Nap caters to different needs, whether guests are looking for a standard room, a double-space setup, or family accommodation.
It’s like having a trusted partner by your side, designed to simplify and supercharge the management of your charming hotel or vacation property. This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests.
Hence the need for a solution dedicated to small properties to simplify and improve daily operations, integrate all channels, and remove overbookings and human errors. With the booking engine, we guarantee guests all the simplicity offered by OTAs with lower accommodation costs.
There’s real power in having robust hotel management software that frees you up to focus on the guest rather than waste time on repetitive administrative tasks. To minimize frustrations and manage your property with ease and sophistication that impresses guests, consider hotel management software (HMS). Your time is valuable.
If guests enjoy their stay at your hotel, they are more likely to return and refer your hotel to others, helping you attract even more guests. The guest experience focuses on the relationship between your hotel and its guests. Be empathetic towards guests who may have had a long journey before getting to your hotel.
Stone Court House, owned by Dr Belinda Demirbasa and her family, is a luxury boutique hotel known for its home-like ambiance and exceptional guest experience. The hotel’s attention to cleanliness and comfort has earned it excellent reviews on Booking.com, TripAdvisor, Google, and Expedia. Great customer support is fantastic.
However, an often overlooked element in this equation is the role of hotel reception staff. This blog post explores how hotel reception staff influence revenue management and why their role is pivotal in the overall financial health of a hotel.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Whether it’s stunning private pools, tree house units, or mountain views, guests at every location will have a trip to remember in accommodation that perfectly blends comfort with the surroundings of nature. Our smart hotel platform helps you do exactly that. For Grün Ubud, the booking engine is essential, with M.
What is a Hotel Reservation System? A hotel reservation system, or hotel reservation software, is a technology platform that enables hoteliers to accept direct bookings through the hotel’s website and through various distribution channels. Generally, there are 2 major types of hotel booking reservation systems: 1.
What is hotel reputation management software? As the name suggests, hotel reputation management software, also called hotel online review software or hotel review management software, is technology designed to help hotels and other accommodation providers to manage their online reputations.
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