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Overbooking can be a cost-effective strategy if implemented correctly. What is a hotel overbooking strategy? The hotel overbooking strategy is a revenue management technique that hotels use to maximise occupancy and revenue. Tips to make your overbooking strategy a success 1) Be data-driven in your approach.
Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses.
Overbooking is a common problem in the hospitality industry, causing major issues for both – hoteliers and guests. Striking the perfect balance between fully booked rooms and avoiding overbooking can be a challenging task. This is why our guide discusses how to avoid overbooking in hotels. Why Do Hotel Overbookings Happen?
Some of your competitors made five times their usual revenue during the Coldplay concert simply by optimizing their pricing and room availability, while others failed to act and barely made a dent in their earnings. The question is, will you seize this opportunity, or will you watch another revenue surge pass you by?
In this blog, well explore how hoteliers in India, especially in nearby cities like Varanasi, Gorakhpur, Chitrakoot, Lucknow, and Ayodhya, can prepare to accommodate the surge in travelers and capitalize on this once-in-a-lifetime event. During the 2013 Maha Kumbh, the event generated approximately 12,000 crore ($1.45
In the ever-evolving hospitality industry, staying competitive demands more than just offering great accommodations and service. Hoteliers need to employ smart strategies to optimize revenue and profitability. One of the most powerful tools in their arsenal is a robust Revenue Management Solution (RMS).
Revenue management (RM) is supremely necessary for hotels. I kid you not, most of the hotels refrain from opting for any sort of revenue management services. The hotel revenue management myths that are swirling around are the real reasons hotels are so skeptical about it. Do not shy away from revenue management.
By providing real-time updates , it ensures that all connected channels reflect the most accurate and up-to-date information , preventing overbooking or underbooking while maintaining rate parity. There are many channel managers on the market. Some are suited to small properties while others are robust enough to handle even large chains.
Hotel overbookings can be a divisive topic. Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What happens when a hotel overbooks?
Sydney, Australia SiteMinder, the worlds leading hotel distribution and revenue platform, has again dominated at the 2025 HotelTechAwards with its sustained leadership in hotel eCommerce and servicing the modern needs of hoteliers. At SiteMinder, we know that market leadership doesnt always equate to customer satisfaction.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Dallas, USA – Brittain Resorts & Hotels (BRH), a leading full-service hospitality management company, has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, as part of its newly-announced business intelligence technology matrix.
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.
From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. Clever ideas to improve guest experience. #1 1 Pre-arrival contact. 4 Smooth check-in. 5 Make guests feel special and heard.
Rudraksh Club & Resort is the first and only to offer private, spacious, and luxurious accommodation in the holy city of Ujjain [Madhya Pradesh]. Strategically located on the banks of a river, it is the first choice of accommodation for most visitors to the city. This led to rate disparity, overbooking and inventory discrepancies.
Located in Basco, Bernardo’s Lantia Hotel offers three-star accommodation to visitors who come to enjoy the pastoral landscape of Batan Island. The manual nature of updates limited the OTA partners they could work with as the risk of overbooking and other errors was very high, especially as they frequently have connectivity issues.
Hotel inventory management is the process of efficiently overseeing and optimizing a hotel’s available resources including rooms, services and facilities, to maximize revenue and guest satisfaction. Food and Beverage: Restaurants, bars and room service are vital revenue streams.
The accommodation, with more than 17 years in operation, is one of the most sought-after places worldwide, and has held the title of “World’s First Seven Star Boutique Hotel”. Just like all the very best hotels around the world, The Hanging Gardens of Bali is intent on prioritising guest experience.
Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. These frontline employees are instrumental in shaping the guest experience, impacting occupancy rates, and ultimately driving revenue.
This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.
It’s about enhancing the guest experience and boosting your revenue. Booking process Display accurate, up-to-date information on room availability and pricing to avoid overbooking and ensure transparency. A robust booking engine is about more than just accepting reservations.
With a selection of 80 rooms, encompassing suites, pool villas, and infinity pools, this exceptional property provides guests with exclusive and nature-inspired accommodations. This has minimised revenue loss from vacant rooms while maximising our occupancy rates.”
Which is why selecting the perfect honeymoon destination, including choosing the finest couple’s accommodation, is considered essential. Effective handling of booking channels, thereby increasing revenue, and most importantly improving our customer experience,” Viki explained. This really saves labour costs and time.
During peak seasons, when rooms are in high demand, higher rates can help control the rate of bookings, preventing overbooking scenarios. Maximizing Revenue: Thereafter, an effective seasonal pricing strategy for hotels ensures revenue optimization. To learn about the power of online reviews for hotels, read this.
We spoke with Michela to find out about the benefits Ariv Apartments has experienced from simplified channel management to improved revenue strategies, all while achieving a 20-25% increase in bookings. Thanks to this automation, the risk of overbookings or double bookings has significantly decreased, leading to higher customer satisfaction.
Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. Channel management: Use a channel manager to synchronise availability and rates across all distribution channels, reducing the risk of overbooking and ensuring rate parity.
From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner.
Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. Hotel distribution is a multifaceted domain which presents significant opportunities for growth and revenue optimisation and remains underutilised by the industry.
Barcelona, Spain – Hotel reservations in Spain have grown by 37% compared to the start of December 2019, according to data from SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels.
Makai Nap , a new beachfront accommodation in the Thai Mueang district of Phang Nga, Thailand, takes its name from a Hawaiian phrase meaning ‘towards the sea’. Each room type at Makai Nap caters to different needs, whether guests are looking for a standard room, a double-space setup, or family accommodation.
Whether it’s stunning private pools, tree house units, or mountain views, guests at every location will have a trip to remember in accommodation that perfectly blends comfort with the surroundings of nature. Easy growth and more revenue What if you could boost your brand's scale and performance while also reducing your workload?
To be very precise, it has shaped the way guests book their accommodations at hotels. OTAs are now a great marketing resource for hotel owners, allowing them to reach a wider audience and optimize revenue. Listing up on multiple OTAs without having the means to avoid overbookings and grab more customers is a vague idea.
Before adopting SiteMinder, the accommodation used another provider that lacked the user-friendly qualities and requirements that were needed. Hoteliers can boost their occupancy and drive revenue effortlessly by showcasing their property across numerous channels without additional charges.
Before adopting SiteMinder, the accommodation used another provider that lacked the user-friendly qualities and requirements that were needed. Hoteliers can boost their occupancy and drive revenue effortlessly by showcasing their property across numerous channels without additional charges.
Hosting events is an excellent way for restaurants to diversify their revenue streams and increase profits. Acting as an event venue opens restaurants to the revenue potential associated with event rental and catering services—revenue with higher profit margins than traditional food service.
Multiple Payment Options: These solutions can accommodate various payment methods, making it easier for hotels to cater to guests’ diverse preferences. This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors.
We have written extensively about hotel revenue management strategies and tactics here throughout the years. As strategy is one of the most essential parts of revenue management, we have made a summary of all the top advice from our perspective as a hotel revenue management consulting company.
Understanding and controlling hotel operating costs While revenue generation often takes the spotlight, equally crucial is the understanding and control of hotel operating costs. Typical hotel operating expenses list Managing a hotel’s finances requires a keen understanding of both its revenue streams and its operating expenses.
The more you can funnel guests through your own website, the more you retain full control over the revenue and the guest experience. Any hiccups or delays can lead to booking abandonment, leaving potential revenue on the table. But it’s not just about the bottom line.
On the edge of the busy city, The Dylan maintains a sanctuary of calm, with the property seeing guests from all walks of life; from business travelers, to holiday makers, to even those who require accommodation during medical treatments. One of these is overbookings. There are numerous scenarios that could hinder a traveler’s stay.
This feature helps streamline the booking process, reducing the risk of overbooking and ensuring a smooth check-in experience for guests. Reporting and analytics The software includes robust reporting and analytics capabilities, allowing hoteliers to track key performance metrics, such as occupancy rates, revenue, and guest demographics.
Our accommodations are now professionally run. Integration of Little Hotelier’s channel manager and booking engine help the property control everything in one place For serviced apartments like Long N Joy, using a channel manager is crucial to help the accommodation to distribute rooms for sale on multiple channels.
While managing a small number of rooms may seem straightforward, advertising and selling on multiple channels can be challenging and lead to overbookings. Little Hotelier helps accommodations reach more customers and increase bookings both online and direct bookings. human error is greatly reduced.”
This year, more properties will invest in technology to help create new revenue opportunities, build better websites , manage marketing campaigns, automate services, and improve the guest experience. To keep it simple, we’ll only consider room revenue. At full occupancy , that’s $6,375 in potential revenue each day. in revenue.
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