STAAH

APRIL 9, 2024

Frontline staff possess the unique ability to directly influence guest spend through personalised interactions and service offerings. Their proficiency at upselling room upgrades, promoting amenities, and suggesting additional services directly impacts the average spend per guest, thereby driving revenue growth.

Revenue 98

Revenue Operations Revenue Management Upsell 98

Little Hotelier

OCTOBER 30, 2024

Hotel guest activities are services offered by hotels to engage and entertain their guests, and to enhance the overall experience during their stay. Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation.

Upsell 52

Upsell Events Revenue Hotels 52

SiteMinder

NOVEMBER 18, 2024

A destination management company is a professional services firm specialising in local expertise and resources to design, plan, and manage events, activities, and tours. They tailor their services to create unique, curated experiences. Their services allow you to enhance your guest offerings, save time, and focus on core operations.

Management 52

Management Events Services Occupancy 52

Little Hotelier

APRIL 4, 2024

Firecastle is not so much an accommodation provider, but a haven for visitors that encompasses a cafe, bakery, grocer, delicatessen, gift store, and 10 charming guest rooms. The most valuable feature of Guest Engagement for us is the ability to upsell for additional revenue.

Revenue 52

Revenue Upsell Accommodation Services 52

Hotel Business

JANUARY 24, 2024

” He added, “Hoteliers are becoming more creative with the amenities and spaces they offer their guests and in the last year alone, we’ve seen a significant increase in properties selling additional bookable services. .” More hotels are accommodating the evolving needs of remote workers and bleisure travelers.

Upsell 59

Upsell Occupancy Travel Revenue 59

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 93

Revenue Management Revenue Ancillary Revenue Management 93

Little Hotelier

MARCH 10, 2024

A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. For example, if you are a budget property, you would compare yourself to other budget accommodations.

Accommodation 52

Accommodation Hotels Services Marketing 52

Hotel Speak

JANUARY 25, 2024

He added, “Hoteliers are becoming more creative with the amenities and spaces they offer their guests and in the last year alone, we’ve seen a significant increase in properties selling additional bookable services. of guests added an upgrade to their reservation while checking in, with an average upsell value of $48.

Average Daily Rate 85

Average Daily Rate Revenue Travel Upsell 85

STAAH

DECEMBER 12, 2023

Create attractive holiday-themed packages that include accommodation, festive meals, entertainment options, or exclusive amenities. This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences.

Target Marketing 83

Target Marketing Cancellation Forecasting Revenue 83

Cloudbeds

AUGUST 8, 2024

With travelers expecting more personalized and seamless services, one trend is making a significant impact: personalized guest transportation. Hotels have been providing guests with ground transportation services for a long time now. A personalized approach takes into account guest needs and preferences to offer an experience.

Upsell 52

Upsell Hotels Revenue Services 52

Little Hotelier

NOVEMBER 20, 2023

Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Amadeus Hospitality

OCTOBER 3, 2024

At the same time, every one of the hoteliers responding to our survey say they are keen to broaden and improve the services they offer guests. In addition to having a strong hotel booking engine with upselling and personalization features, the GDS is a critical platform for hotels to capture more bookings.

Global Distribution System 52

Global Distribution System Shopping Revenue Travel 52

Social Hospitality

SEPTEMBER 10, 2023

Chatbots Responsive, friendly customer service is crucial. However, you may find responding to every FAQ quickly becomes overwhelming — particularly if you don’t have a customer service department to lean on. VR headsets can also help desk agents upsell rooms when guests do arrive.

Marketing 130

Marketing Market Consumer ROI 130

eZee Absolute

OCTOBER 16, 2023

” It is when a hotel offers additional services or packages to enhance a guest’s stay. For example; providing exclusive conference room packages, spa services, or even collaborating with local travel agencies for city tours. Ever thought about how hotels can pocket some extra cash beyond just renting out rooms?

Ancillary Revenue 59

Ancillary Revenue Revenue Services Events 59

Clock Software Hospitality

NOVEMBER 24, 2020

Millennials invest their spending potential in guest experiences and encourage their peers to do the same, which has resulted in a reversal of roles: independent hotels now cater heavily to luxury travel, while established brand chains are investing in affordable accommodation.

Upsell 52

Upsell Hotels Accommodation Events 52

SiteMinder

SEPTEMBER 4, 2023

Bringing Thai warmth and charm to life, Chatrium offers guests a crafted culture, luxurious space and charismatic services. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Want unbeatable revenue results for your own hotel or accommodation business?

Operations 98

Operations Revenue Hotels OTA 98

Hotel Speak

JUNE 6, 2024

The acquisition of SHR — based in Houston, Texas — will enable Access to make further inroads into the US market and service larger hotel groups, which often have more complex distribution needs than smaller boutique and independent operators. Access is already a leader in providing software and services to UK and European hotels.

Revenue 89

Revenue Hotels Operations Casinos 89

Little Hotelier

APRIL 26, 2023

The Wix online booking system is a general appointment booking tool with self-service functionality. It allows customers of service-based businesses – hairdressers, yoga studios, hotels, medical centres and more – to book their own appointments directly through the business’s website. It comes as part of a Wix Premium Business Plan.

Upsell 59

Upsell Revenue Business Services 59

SiteMinder

SEPTEMBER 12, 2024

Other technologies such as apps and AI also play a part in how a smart hotel operates to provide guests with fast, easy, service. As more technology becomes available and more guests show a preference for it, even more accommodation providers will begin to jump on board. What is the concept of smart rooms? billion within the decade.

Hotels 52

Hotels Services Accommodation Operations 52

eZee Absolute

FEBRUARY 7, 2024

Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue. Secure : While talking about payments, you must ensure your guests’ data remains safe from security breaches.

Upsell 59

Upsell Hotels Overbooking Revenue 59

Hotel Business

SEPTEMBER 17, 2024

From their perspective, this requires building detailed profiles of individual guests, communicating with them regularly and exploring new ways to meet or exceed their expectations through targeted services and add-ons. Hotels must also consider the booking experience when deciding which guest preferences they are prepared to accommodate.

Revenue 52

Revenue Revenue Management Consumer Travel 52

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. 1 Pre-arrival contact.

Revenue 88

Revenue Upsell OTA Overbooking 88

Hotelier Magazine

MARCH 11, 2024

With the OTAs, metasearch, short-term rentals and a litany of other travel resources, guests have near-endless optionality for accommodations. While guests still want those services, a wellness floor can incorporate whatever the owner or designer wants and any number of the latest health crazes.

Revenue 59

Revenue Upsell Branding Services 59

SiteMinder

MAY 2, 2024

“We get a lot of regulars staying with us because they appreciate our friendly, welcoming staff and our customer service,” said Katie Cheetham , Reservations Manager. “ We are a small business with community values, and have been a mainstay in Townsville accommodation options for many years.”

Small Business 52

Small Business Upsell Revenue Dining 52

eZee Absolute

OCTOBER 28, 2022

Better upselling. They can simply drop a text or pick the service from the catalog and voila! WhatsApp for business offers a catalog that allows guests to avail of any service — be it booking a cab, ordering food to the room, or anything else. Meaning, guests can browse through a hotel’s services and avail of whatever they want.

Hospitality 52

Hospitality Upsell Business ROI 52

SiteMinder

SEPTEMBER 6, 2023

Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay. She has several options for accommodation, but she (or her organisation) opts for your hotel due to a “Book two nights and receive a complimentary airport transfer” offer.

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

JULY 18, 2024

Hotel VAT is a specific form of ‘value added tax’ that is levied on the price a guest pays for hotel stays and services. Most countries have a national VAT, but some either don’t or instead apply a slightly different tax to hotel purchases, such as goods and services tax (GST), sales and use tax (SUT), or simply ‘sales tax’.

Sales 52

Sales Hotels Services Management 52

Hotelogix

JANUARY 18, 2024

  Entice more audience: Since the booking happens on your website, you can roll out special offers and upsell relevant services to attract more guests.  Use this information to offer personalized services and run targeted promotions and loyalty programs.  We are not done yet.

Overbooking 52

Overbooking Hotels Upsell Services 52

SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. Three-in-four reported to SiteMinder that what they need from their accommodation provider has changed within the last year.

Tourism 59

Tourism Marketing Market Travel 59

STAAH

NOVEMBER 22, 2022

The product or service you’re selling should be at the center of every element of your marketing mix. In a hotelier’s case or any accommodation provider, selling rooms is the main product to reach full occupancy. There are plenty of upselling tools available. PHYSICAL EVIDENCE – Service. Find out more here.

Hotel Marketing 78

Hotel Marketing Marketing Market Hotels 78

SiteMinder

JULY 29, 2024

Margins at hotels and other accommodation properties can be manipulated in a number of ways, from reducing expenses to increasing revenue in specific areas to contribute to better overall finances. This blog will give you a full guide to hotel profit margins and how you can boost the profitability of your hotel or accommodation business.

Ancillary Revenue 52

Ancillary Revenue Revenue Revenue Management Hotels 52

Hotel Speak

JULY 24, 2024

By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.

OTA 79

OTA Hotels Revenue Revenue Management 79

Q4Launch

FEBRUARY 3, 2022

This is also prime time for upselling potential guests from their original reservation. Guest-facing staff members should do the following: Register the guest Collect method of payment Assign guests to their accommodation Direct the guest to their accommodation There are still plenty of opportunities to provide a unique experience.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

SiteMinder

SEPTEMBER 6, 2023

Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers. Elevate the guest experience and free your staff to focus on delivering exceptional in-house services.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Little Hotelier

OCTOBER 17, 2023

Hotel revenue is the income your business earns from selling rooms or other products and services to guests. Of course, you must maintain rate parity (the same rate on your website as on the OTA) but try making booking direct a more attractive method by offering guests value-added services. What is hotel revenue?

Revenue 100

Revenue Hotels OTA Ancillary Revenue 100

Little Hotelier

DECEMBER 13, 2023

Little Hotelier Little Hotelier is a leading online property management software provider helping small accommodation providers run their business more efficiently, effectively, and profitably. This helps you reduce third-party commission fees from the likes of Booking.com, increase revenue via upsells, and enhance guest communication.

Management 52

Management Revenue Revenue Management Upsell 52

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

Cancellation 76

Cancellation OTA Global Distribution System Revenue 76