SiteMinder

JUNE 22, 2023

The growth in Spain’s hotel booking volumes has come in spite of rising accommodation prices in the country, which SiteMinder data shows have increased by an average of 12 percent over the past four years. British, French, German, Italian and Dutch travellers, in that order, are visiting Spain in the highest numbers.

Accommodation 98

Accommodation Upsell Hotels Travel 98

Hotel Speak

OCTOBER 4, 2024

Little Hotelier Stand 2270 Little Hotelier is an all-in-one booking system designed specifically for small accommodations. For-Sight Stand 1221 For-Sight empowers hospitality professionals with their Hotel CRM & Marketing Platform, allowing you to drive bookings, boost revenue, and foster guest loyalty.

Revenue 111

Revenue Hotels Marketing Market 111

SiteMinder

DECEMBER 13, 2023

For instance, Welcome Pickups promptly accommodated a guest’s request for a wheelchair-adapted car, demonstrating its ability to meet specific needs efficiently. It has also improved overall customer service and increased upselling opportunities. Absolutely, I would recommend hotels to use SiteMinder and Welcome Pickups.

Services 98

Services Upsell Hotels Operations 98

STAAH

APRIL 9, 2024

Their proficiency at upselling room upgrades, promoting amenities, and suggesting additional services directly impacts the average spend per guest, thereby driving revenue growth. Operational performance underpins value perception and directly impacts guest conversions and revenue outcomes.

Revenue 105

Revenue Operations Revenue Management Upsell 105

STAAH

APRIL 23, 2024

Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.

Revenue Management 101

Revenue Management Revenue Ancillary Revenue Management 101

STAAH

NOVEMBER 15, 2022

Align your accommodation to meet the needs of everyone in the family – accessibility for seniors, creche or bunk beds for kids, etc. Upselling & cross-selling is a great ways to drive up incremental revenue is also on the rise by smart hoteliers. Offers for the whole family. Sustainability is not yet old news.

Hospitality 95

Hospitality OTA Travel Cancellation 95

STAAH

OCTOBER 18, 2022

From before they arrive and visit third-party sites or OTAs to look for accommodation or online reviews to your website, email communications and the actual stay – everything contributes towards guest experience. These communications become a fantastic opportunity to upsell your services. Clever ideas to improve guest experience. #1

Revenue 94

Revenue Upsell OTA Overbooking 94

Little Hotelier

DECEMBER 8, 2024

This guide will take you through all the vital elements of a unified inbox for your hotel or small accommodation property. How to set up a unified inbox for your accommodation business Ready to take your guest communication to the next level? You can also boost revenue by crafting compelling upsell messages to send out at key moments.

Upsell 52

Upsell Revenue Accommodation Management 52

Social Hospitality

SEPTEMBER 10, 2023

VR headsets can also help desk agents upsell rooms when guests do arrive. Giving guests a chance to see premium suites and penthouse accommodations may convince them to splash out on an upgrade during their stay. This will give folks who own a VR headset a chance to tour your rooms without ever leaving their own homes.

Market 130

Market Marketing Consumer ROI 130

Hotel Speak

JANUARY 25, 2024

of guests added an upgrade to their reservation while checking in, with an average upsell value of $48. More hotels are accommodating the evolving needs of remote workers and bleisure travelers. A quarter of guests continue to check-in online, and 2.2% Top upgrades included early check-in, parking, late check-out and pet fees.

Average Daily Rate 79

Average Daily Rate Revenue Travel Upsell 79

STAAH

DECEMBER 12, 2023

Create attractive holiday-themed packages that include accommodation, festive meals, entertainment options, or exclusive amenities. This not only adds value for guests but also allows hotels to upsell services and capture diverse customer preferences.

Target Marketing 92

Target Marketing Cancellation Forecasting Revenue 92

Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Hotel Business

JANUARY 24, 2024

of guests added an upgrade to their reservation while checking in, with an average upsell value of $48. More hotels are accommodating the evolving needs of remote workers and bleisure travelers. A quarter of guests continue to check-in online, and 2.2% Top upgrades included early check-in, parking, late checkout and pet fees.

Upsell 59

Upsell Occupancy Travel Revenue 59

SiteMinder

SEPTEMBER 6, 2023

She has several options for accommodation, but she (or her organisation) opts for your hotel due to a “Book two nights and receive a complimentary airport transfer” offer. Enhancing the guest experience: Complimentary services or amenities as part of a promotion can elevate the overall quality of a guest’s stay.

Hotels 105

Hotels Events Upsell Occupancy 105

Little Hotelier

NOVEMBER 20, 2023

Little Hotelier Little Hotelier is an all-in-one solution helping small accommodation providers run their business more efficiently, effectively, and profitably. Send personalised messages, create target upsell offers, offer digital check-in, collect feedback and reviews, and more. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Cloudbeds

MARCH 23, 2023

In the hotel industry, eCommerce refers to the buying and selling of accommodation and related services over the internet. Consider adding a live chat widget to answer questions in real-time to guide them through the booking process and increase upselling opportunities. What is hotel eCommerce?

OTA 98

OTA Digital Marketing Marketing Market 98

Clock Software Hospitality

NOVEMBER 24, 2020

Millennials invest their spending potential in guest experiences and encourage their peers to do the same, which has resulted in a reversal of roles: independent hotels now cater heavily to luxury travel, while established brand chains are investing in affordable accommodation.

Upsell 52

Upsell Hotels Accommodation Events 52

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Little Hotelier

OCTOBER 30, 2024

Promote and upsell activities easily with Little Hotelier Little Hotelier’s direct booking engine lets you sidestep OTA commission fees while increasing the value of every reservation. By upselling guests with paid activities as part of your custom booking process. Learn more Why are guest activities important in hotels?

Upsell 59

Upsell Events Revenue Hotels 59

STAAH

JUNE 6, 2023

A hotel booking engine is a crucial tool for hotels and accommodation providers in today’s time. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings.

Cancellation 85

Cancellation OTA Global Distribution System Revenue 85

Little Hotelier

APRIL 4, 2024

Firecastle is not so much an accommodation provider, but a haven for visitors that encompasses a cafe, bakery, grocer, delicatessen, gift store, and 10 charming guest rooms. The most valuable feature of Guest Engagement for us is the ability to upsell for additional revenue.

Revenue 52

Revenue Upsell Accommodation Services 52

Cloudbeds

DECEMBER 17, 2024

You can use this information to send booking confirmations, upsell opportunities, and in-stay messages. FREE PLAYBOOK Increase revenue with personalized upsells throughout the guest journey. Drive revenue with personalized upselling and promotions. text, email, WhatsApp), while staying compliant with privacy regulations.

Market 40

Market Marketing Upsell Revenue 40

STAAH

NOVEMBER 22, 2022

In a hotelier’s case or any accommodation provider, selling rooms is the main product to reach full occupancy. There are plenty of upselling tools available. All accommodation providers strive to provide a seamless, effective, and customer-friendly journey , but this cannot be done without the proper processes in place.

Hotel Marketing 86

Hotel Marketing Market Marketing Hotels 86

SiteMinder

SEPTEMBER 6, 2023

The report states that almost 45% of travellers used a mobile app to book their accommodation and tours, while nearly 85% of travellers booked activities using their mobile device. Increasing last minute booking accommodation The portability and immediacy of mobile devices seem to be driving a change in travel booking behaviour.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

STAAH

OCTOBER 24, 2023

This not only boosts your profits but also allows you to establish a direct relationship with your guests, making upselling and future marketing more effective. STAAH SwiftBook offers a user-friendly reservation setup, simplifying the process for accommodation providers. Customize it to reflect your brand and website seamlessly.

OTA 91

OTA Revenue Upsell Marketing 91

SiteMinder

AUGUST 22, 2022

GuestJoy will further expand SiteMinder’s robust hotel commerce offering, allowing hoteliers to automate and digitise their guest communication, drive upsell revenues, and strengthen direct guest acquisition. GuestJoy has been a SiteMinder partner since 2017, with customers across the UK and Europe.

Ancillary Revenue 52

Ancillary Revenue Upsell Hotels ROI 52

eZee Absolute

FEBRUARY 7, 2024

Upsell Other services: With the booking engine, you should be able to upsell your extra services along with accommodation, thus giving you a chance to increase your revenue. The hotel booking engine should be capable of handling payments, but should also allow you to choose how to offer deals based on payment methods.

Upsell 59

Upsell Hotels Overbooking Revenue 59

Little Hotelier

AUGUST 1, 2023

More potential guests equals more potential bookings , with a wider array of rooms you have more opportunities to upsell , and a more diverse offering allows you to get creative with pricing strategies. Twin room A twin room generally features two single beds, though these can often be pushed together to accommodate a couple.

Hotels 92

Hotels Upsell Accommodation Revenue 92

Hotel Speak

JUNE 6, 2024

Its use of AI means the content guests see on direct booking sites is tailored to them, increasing relevance for customers and helping hoteliers maximize revenues through conversion, upselling, and cross-selling.

Revenue 83

Revenue Hotels Operations Casinos 83

Little Hotelier

MARCH 10, 2024

A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. For example, if you are a budget property, you would compare yourself to other budget accommodations.

Accommodation 52

Accommodation Hotels Services Marketing 52

Little Hotelier

APRIL 26, 2023

The general nature of this tool means that Wix Bookings lacks a number of valuable hotel booking features: there is limited opportunity to upsell and cross-sell, it is not multilingual, and you’re unable to easily optimise room rates. Wix Bookings Little Hotelier Booking Add-ons No ability to upsell or cross-sell during the booking process.

Upsell 59

Upsell Revenue Business Services 59

Cloudbeds

APRIL 9, 2024

Modern cloud-based platforms are designed with this flexibility in mind, accommodating a wide array of integrations with top-tier applications. Upselling tools. Employ strategic upselling solutions to maximize revenue through tailored guest offers and promotions. Smart door locks. Room controls.

Upsell 52

Upsell Revenue Management Operations Revenue 52

SiteMinder

AUGUST 26, 2024

Whether it’s stunning private pools, tree house units, or mountain views, guests at every location will have a trip to remember in accommodation that perfectly blends comfort with the surroundings of nature. It also makes it easy to set up promotions, upsell, and connect with guests to create a stronger relationship.

Resorts 52

Resorts Overbooking Revenue Upsell 52

Q4Launch

FEBRUARY 3, 2022

This is also prime time for upselling potential guests from their original reservation. Guest-facing staff members should do the following: Register the guest Collect method of payment Assign guests to their accommodation Direct the guest to their accommodation There are still plenty of opportunities to provide a unique experience.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

SiteMinder

FEBRUARY 14, 2024

Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue. Three-in-four reported to SiteMinder that what they need from their accommodation provider has changed within the last year.

Tourism 59

Tourism Market Marketing Travel 59

eZee Absolute

OCTOBER 28, 2022

Better upselling. Make upselling easier and better. Upselling is undoubtedly one of the great business opportunities to increase the average revenue of a hotel. Hoteliers now consider WhatsApp as their go-to communication channel for upselling. Impact of WhatsApp on the Hospitality Industry. Smooth communications.

Hospitality 52

Hospitality Upsell Business ROI 52

Hotel Speak

JULY 24, 2024

By leveraging a diverse array of distribution channels, hotels can tap into different market segments and geographical regions, increasing visibility to attract high value customers which unlocks opportunities for upsell, therefore increasing the revenue potential.

OTA 75

OTA Hotels Revenue Revenue Management 75