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Top 7 KPIs every hotelier must track

Hotelogix

Hotel KPI or Hotel Key Performance Indicator is the value that can be measured and which lets you set a standard to measure the success rate of your hotel business as to how is it faring in the market. KPI in hospitality industry is also used to find out if or not you are on the right track to meet the targets set.

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Hotel metrics: How to measure performance in the hotel industry

SiteMinder

For instance, a consistently high occupancy rate might indicate effective marketing strategies, while low guest satisfaction scores could point to potential issues in service quality or amenities. In today’s competitive hospitality industry, understanding and optimising these metrics is crucial.