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Total Revenue Management - Casino Hotels

Hospitality Net

Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands.

Casinos 173
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Rio Hotel & Casino Joins Destination by Hyatt, Completes First Phase of Renovation

Lodging

LAS VEGAS— The Rio Hotel & Casino has joined the Destination by Hyatt brand, following the completion of the resort’s first phase of its $340 million property-wide transformation. As part of the Destination by Hyatt brand and World of Hyatt loyalty program, Rio connects guests and members to the city.

Casinos 264
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Crown Resorts CEO heralds ‘exciting new chapter’ under revamped brand

Hotel Management

Crown Resorts has undergone a brand refresh for the first time in nearly a decade, in a public shift from its image as a casino and hotel to a world-class entertainment destination. With new owners, new management, a new strategy, a new visual identity, and a new experience, we will do so again.”

Branding 278
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Calculated Growth: Choice Hotels Annual Convention Showcases Momentum and Expansion Plans

Lodging

This week, Choice Hotels International is hosting its 67th Annual Convention at Mandalay Bay Resort & Casino, Las Vegas, bringing together more than 6,000 hotel owners, general managers, vendors, and Choice associates.

Casinos 264
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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations. Opening on Friday April 12, Fleet on level 22 is reportedly the tallest rooftop bar on Flinders’ Street.

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Know Your Customer - Why You Should Add A CDP To Your Marketing Tool Kit By Rosalie Stahley

Hospitality Net

Like many industries, if you are in the casino or hospitality space, your customer data is entering your business through a growing variety of channels. Collecting data from these different sources in a standardized manner can be quite challenging.

Casinos 184
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Key appointments: Amora, Ovolo, Novotel and Ibis Styles Melbourne Airport

Hotel Management

Dual-branded Melbourne Airport hotel reveals team The team behind the opening of Novotel and Ibis Styles Melbourne Airport has been revealed. Leading a team of more than 200 staff is General Manager, David Alexander. In Brisbane, James Clark joins as General Manager of Ovolo The Valley.