Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 69

Upsell Events Hotels Revenue 69

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 74

ROI Revenue Dining Hotels 74

Intelity

APRIL 18, 2023

Ask your staff to recommend your best bottle during their next dining interaction. Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 85

Upsell Hotels Services Revenue 85

Hotelogix

AUGUST 6, 2024

Train your staff to identify and capitalize on upselling opportunities. It helps in brand building and loyalty creation. Invest in guest-facing mobile apps to offer them contactless services across their association with your brand. Implement loyalty programs to reward returning guests and foster brand loyalty.

Revenue 52

Revenue Management Upsell Target Marketing 52

Amadeus Hospitality

APRIL 23, 2024

When travelers feel like a brand knows them and what they want, it increases their likelihood to book and deepens loyalty. Hoteliers can create additional revenue streams during the booking process by monetizing all aspects of a hotel – spa, pool, bike share program, dining, etc.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Intelity

JULY 11, 2023

Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue. Branded Mobile Apps Mobile apps are an ideal way to engage with guests before, during, and after their stay, especially when integrated with an existing loyalty program.

Upsell 65

Upsell Hotels Shopping Services 65

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Hotelier Magazine

MARCH 11, 2024

By Adam and Larry Mogelonsky The core revenue stream for every hotel brand will always be heads in beds. Your hotel must forge a striking identity, with the wellness industry now assuming a central role in a brand’s strategy for attracting guests and commanding above-market rates. That depends entirely on your brand vision.

Revenue 59

Revenue Branding Upsell Services 59

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Hotelogix

OCTOBER 30, 2024

Key Tactics for the Preparation Stage: Send pre-arrival emails with useful information about local attractions, dining options, and tips for their stay. Offer upsells during the stay, such as room service, spa services, or local tours. This happens when they’ve had an exceptional experience and feel a connection to your brand.

Hotels 89

Hotels OTA Travel Services 89

SiteMinder

OCTOBER 10, 2023

By understanding and employing discount pricing strategically, hotels can maximise revenue, improve guest satisfaction, and enhance their overall brand image. By attracting more guests through lowered prices, you increase the chances of selling additional services such as spa treatments, dining, or tours.

Occupancy 59

Occupancy Events OTA Revenue 59

SiteMinder

SEPTEMBER 6, 2023

If you think innovation is just the domain of nimble start-ups or big brands, think again. Pre-arrival upselling Late bookings offer a narrow window for pre-arrival upselling, but it’s a golden opportunity. More and more customers are booking travel via mobile devices, according to recent research.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

JANUARY 14, 2025

Apollo GDS history Like other major GDS brands , such as Sabre and Amadeus , Apollo was established by United Airlines in 1971 as an early computerised airline booking system. Yes, Apollo is a distinct brand that operates under the Travelport umbrella, alongside Galileo and Worldspan. Is Apollo GDS part of Travelport?

Global Distribution System 52

Global Distribution System Upsell Hotels Travel 52

Hotel Business

NOVEMBER 15, 2022

Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. Chain management: Now, hotel groups, brands and management companies can seamlessly manage their entire chain, while delivering on unique concepts and service standards, the company reports.

Scale 52

Scale ROI Upsell Management 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game upselling and cross-selling.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

SiteMinder

NOVEMBER 14, 2023

Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button. In room dining: Beyond set meals, provide a 24/7 dining option where guests can order snacks, beverages, or meals at their convenience.

Services 59

Services Dining Hotels Revenue 59

MediaBoom

DECEMBER 11, 2024

Ad Extensions : Highlight special features like Free Wi-Fi, Pet-Friendly Rooms, or On-Site Dining to enhance your ads appeal. Creating Loyalty Programs to Retain Customers Loyalty programs transform occasional guests into devoted brand advocates by rewarding them for choosing your hotel. Ready to make every click count?

Marketing Strategy 93

Marketing Strategy Hotel Marketing Market Marketing 93

Hotelogix

FEBRUARY 28, 2025

According to Statista, over 75% of hotel brands plan to invest in AI in the next five years. ” - Upselling and Cross-Selling “Generate a script that front desk staff can use to upsell room upgrades and late checkouts, ensuring a high conversion rate.”

General Manager 52

General Manager Hotels Forecasting Upsell 52

Social Tables

DECEMBER 28, 2023

This not only adds a personalized touch but also transforms the entire stadium into a branded or themed space. Project branded visuals, event themes, or even interactive elements that engage attendees as they enter the venue. Create themed seating sections Assign different colors to seating sections, aligning with your theme branding.

Events 78

Events Hiring Scale Branding 78

Hotel Business

MAY 11, 2023

Independent hotels don’t always have the same resources that some of the branded hotels do when it comes to technology. Utilizing email communications and social media keep your brand top of mind for guests, alerting them to the latest news and offers. Think like the guest—what would make your life easier?

Hotels 64

Hotels Services Upsell Marketing Strategy 64

SiteMinder

OCTOBER 14, 2024

For B2B hospitality brands, they streamline operations, reduce costs, and offer valuable data insights that help refine services and increase revenue through upselling. Enhanced guest engagement Through features like upselling and special offers, digital concierges can encourage guests to take advantage of additional services.

Services 52

Services Hotels Upsell Revenue 52

Hotelogix

AUGUST 26, 2024

Local Attractions: Mention nearby attractions, dining options, and activities to help guests make the most of their visit. Brand Loyalty: A thoughtful welcome letter can leave a lasting impression, encouraging guests to return and recommend your hotel to others. We are thrilled to have you with us and hope you have a fantastic stay.

Hotels 40

Hotels Upsell Dining Services 40

Social Tables

DECEMBER 27, 2018

A huge piece of the expected 5-10% increase in meetings and events demand is the escalating willingness of brands to invest in events as a marketing channel. Cultural interactions, local dining, experiential travel, and team-building activities are all in the mix. Expect a growing appetite for branded apps.

Events 167

Events Business Scale Consumer 167

SiteMinder

MAY 6, 2024

Boost bookings with SiteMinder’s booking engine Uncover how SiteMinder not only facilitates direct bookings from customers, but also improves your ability to upsell and maximise guest loyalty. Extensive customisation: Tailor the booking engine to match your brand perfectly, creating a consistent and professional image.

Motels 52

Motels Hotels Operations Upsell 52

Inn Quest

MAY 11, 2023

Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. It is more convenient for guests to enjoy a full dining experience while staying on the property when breakfast, lunch or dinner are included in the room rate.

Revenue 88

Revenue Occupancy Hotels Marketing 88

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Services Upsell Operations 54

SiteMinder

AUGUST 29, 2023

However, they also face challenges in competing with the extensive marketing and brand recognition of larger, international players. Food and beverage services : From elegant on-site restaurants to casual cafes and bars, food and beverage services offer guests the convenience and pleasure of dining without leaving the hotel.

Ancillary Revenue 52

Ancillary Revenue Revenue Hotels Services 52

StayNTouch

NOVEMBER 16, 2022

Metasearch Engines: Metasearch Engines such as Google Hotel Ads or Trip advisor can help even the playing field because they allow independent hotels to be listed alongside larger brands and OTAs. While PPC is generally more cost-effective, PPM is better for raising brand awareness.

OTA 52

OTA Hotels Revenue Overbooking 52

Little Hotelier

JULY 18, 2024

Consider producing a branded document that guides them through the process. Hotel VAT on additional services VAT isn’t just applicable to room rates; it will generally extend to all the other services your hotel offers: drinking, dining, spa treatments, guided tours, transport and more.

Sales 52

Sales Hotels Services Management 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

Catala Consulting

JANUARY 5, 2025

In 2025, smart technology will help hospitality brands anticipate guest needs and tailor their marketing efforts. Action Tip: Implement an AI-driven booking assistant to guide guests through reservations and upsell personalized add-ons, like late check-outs or spa treatments. upselling spa packages after a reservation is made).

Digital Marketing 52

Digital Marketing Market Marketing Hospitality 52