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3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience

Hotel Speak

Most hoteliers know that happy customers mean more business, so finding new ways to upgrade your guests stay is always a rewarding process. With the ability to capture customer data in real time, POS integrations reinforce your CRM system, allowing for on-demand reporting of consumer behaviour and spending trends.

Services 105
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Review: test driving AirAsia’s Superapp for business and leisure travellers

Hotel Management

This reflects the growth of the company from simply an airline to “an investment holding company (CapitalA) with a portfolio of synergistic travel and lifestyle businesses that leverage data and technology”. The post Review: test driving AirAsia’s Superapp for business and leisure travellers appeared first on Hotel Management.

Business 130
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Target Audience for Luxury Brands – Engaging Elite Consumers

MediaBoom

The target audience for luxury brands can be described as individuals who have a passion for high-end brands, appreciate quality and craftsmanship, and are willing to invest in luxury goods and experiences. These consumers seek out exclusivity, sophistication, and prestige in the products and services they choose to indulge in.

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Best Practices for Data-Driven Marketing

Social Hospitality

Let’s face it: today’s market is more crowded and competitive than ever before. The advent of e-commerce, for example, has expanded possibilities for consumers. And that means businesses no longer only compete with local retailers and the Big Box store on the corner for their fair market share. But it doesn’t just happen.

Marketing 162
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Beyond Traditional Hospitality: The Impact of Consumer Behavior on Hotels

eZee Absolute

As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels. More than that, it opens up a world of opportunities for your business to grow. Social Media Influence Social media’s importance in consumer-changing behaviour cannot be overstated.

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HB Exclusive: Reeco raises $15M for procure-to-pay platform

Hotel Business

We often see management companies investing heavily in front-of-house technology to enhance the guest experience and drive repeat business and revenues, Henrik Shimony, cofounder/ CEO, Reeco, and a former hotelier, told Hotel Business in an exclusive interview. In todays competitive market, Reeco is essential.

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5 Proven Tactics to Promote Hotel Gift Vouchers Year-Round

STAAH

Whether through corporate gifting, special packages, or targeted marketing, there are numerous ways to keep voucher sales flowing throughout the year. Why this works: Bundling vouchers with experiences adds perceived value, which increases purchase intent among consumers.

Sales 109