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To find out what makes the property so unique and popular, James Wilkinson caught up with Fiji Marriott Resort Momi Bay GeneralManager, Silvano Dressino. My Island comes with a mattress topper, Business class pillow, additional blanket and seat belt extension.
Im all about doing things that move the needle and maximising our strengths, said Quincy Hotel GeneralManager, Andrew Edwards. The 241-room hotel, which is currently the only hotel in Australia to hold the certification, is using offsets to achieve carbon neutrality and working towards wider operational reductions.
Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.
Operating a hotel without solid answers to core business questions is like flying blind. Every hotel generalmanager should address these three pivotal questions: What are your most profitable guest segments and customers? Knowing this information will help you strategically target and nurture the right business.
TFE Hotels is bolstering its presence on the ground in New Zealand with the establishment of a Country Office in Auckland, led by Warwick Kahl as Director of Operations NZ. TFE’s Global Director of Finance Operations, Parthiv Merchant, said Ghole’s technical expertise and data analysis skills will be invaluable to the team.
Accor Pacific Chief Executive, Sarah Derry, said the group intends to build on its success and continue to expand franchise operations across Australia and New Zealand. “By We support in upskilling GeneralManagers so that they continue to learn and retain essential operations, commercial and system knowledge.
I find it one of the most diverse industries at an operational level however society and the business world overall needs to improve their actions to ensure women are equally represented at a higher level of leadership. The post Accept and respect: moving beyond diversity at operational level appeared first on Hotel Management.
She returned to Australia in late 2022 after a 7-year tenure in Macau, as the GeneralManager Sales and Marketing for Sheraton Grand Macao and The St. TFE Hotels’ GM appointments TFE Hotels has announced several key Hotel GeneralManager appointments across their Adina, Vibe and Travelodge network in Australia and New Zealand.
The Ritz-Carlton, Melbourne names new GM The Ritz-Carlton, Melbourne has welcomed seasoned hotelier Rachael Harman as the hotel’s new GeneralManager. Harman brings over 20 years of industry experience to the role, having worked in senior management roles across luxury hotel brands in Malaysia, Singapore, New Zealand and Australia. “We
I congratulate Kate on her appointment and Alina on her promotion as she steps up into her new role as marketing manager, said Sheraton Grand Mirage Resort Port Douglas GeneralManager, Steve Molnar. I am excited to once again lead what is an iconic Northern Territory business.
Sydney-born Public Hospitality Group is perhaps best known for its thriving network of pubs and bars, which includes the likes of The Norfolk Hotel and Maybe Sammy, but over the last 12 months, the business has been investing heavily in its accommodation offering, giving rise to a growing portfolio of boutique lifestyle hotels. “It
Strong Business Focus and Profit Generation Understanding : It is crucial for GMs to have a deep comprehension of the hotel's business mechanics. They need to understand what drives profitability, from revenue management and cost control to market positioning and strategic planning. Here are all the details.
Leading a team of more than 200 staff is GeneralManager, David Alexander. It’s such a privilege and honour to be the GeneralManager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
InterContinental Auckland names GeneralManager InterContinental Auckland welcomes Ryan South as GeneralManager ahead of its opening in late 2023. Her most recent stint was GeneralManager of Hilton Sandton, an appointment she held since 2019.
25hours Sydney names GeneralManager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its GeneralManager. Winner of the HM Australian GeneralManager of the Year award in 2021, Kypriotis is recognised as an empathetic and people-oriented leader.
Rydges GeneralManager appointed in Brisbane Rydges South Bank Brisbane has welcomed the return of Scott Wright who has taken up the position of GeneralManager, 12 years after he first joining the hotel.
Rydges Wellington appoints new GM EVT has announced the appointment of Shannon Craig to the generalmanager position at Rydges Wellington. Craig, who returns to New Zealand after two decades living and working in Australia and the UK, will also take on the role of Area GeneralManager for Rydges Rotorua and Arawa Park Hotel Rotorua. “We
Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 GeneralManager of the Year Jodi Brown returns to EVT to take up the position of GeneralManager of QT Wellington and Museum Apartment Hotel.
Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new GeneralManager of the hotel. Mely Liu Furkhan will lead the pre-opening and conversion processes for all new hotel openings, with a focus on spearheading operational efforts.
Exclusive: Janet McNab joins Sydney Sheraton Experienced hospitality leader Janet McNab has taken up the GeneralManager role at Sheraton Grand Sydney Hyde Park, returning to Australia after more than two decades working in Asia. It’s a beautiful city in a beautiful country, which I call home.”
La Vie hires ex Spicers Retreats GM to drive boutique La Vie Hotels and Resorts has appointed experienced boutique hotel manager, Sam Giles, as GeneralManager at 202 Elizabeth. McGufficke, who also assumes the position of Area GeneralManager Hunter Region, described the role as a “dream job”. “I
“We have had a presence in the Newcastle region for over 12 years now, so we were thrilled to be able to reconnect with local operators and contribute to Newcastle’s emerging hospitality precinct.”
Hotel Indigo Melbourne appoints GM Pro-invest Group has appointed Joseph Simmons to the role of GeneralManager of Hotel Indigo Melbourne on Flinders ahead of its opening next month following an extensive $20million refurbishment. We are thrilled to welcome Sarah to the Novotel Sydney Darling Square team.
Alan Christie has been named Area GeneralManager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.
The 252-room Crowne Plaza Sydney Airport will be designed to deliver a premium experience for business and leisure travellers alike. Independent management company Trilogy Hotels has been enlisted to operate the property.
Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. Australian PR agency Reymond has been enlisted to manage communications for Ovolo’s Australian and New Zealand hotels, restaurants and bars in 2023. “It’s
Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. Baldwin, a Curio Hotel in downtown Houston.
Jessica Mellor named CEO of The Star Gold Coast The Star Entertainment Group has promoted The Star Gold Coast Chief Operating Officer Jessica Mellor to the position of CEO at the Gold Coast operation. Most recently, Knights served as Executive GeneralManager – Gaming at Crown’s Sydney casino. “I’m
As the first major accommodation operator to engage with the national accessibility body, Quest is tapping into the fastest growing travel sector in the country, with people with disability equating to AU$3.3 Dimitrakopoulos says Quest’s social impact stems from the individual actions of Quest business owners.
One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.
The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms. Choice Hotels International’s Senior Vice President and GeneralManager of International, Ricardo Losada Revol, said the Asia-Pac business is in a strong position for continued growth.
Cloud5 Communications announced the appointment of Fred Reeder as senior vice president of sales and business development. Reader has experience aligning technology and services with the latest hospitality business needs. Grace Bay Resorts announced the appointment of Fred Khoury as generalmanager of Point Grace.
Sydneys former Tank Stream Hotel is now operating as Rydges Australia Square, following a major transformation project. Our team, led by GeneralManager Rebecca Hamey, have worked in close collaboration with the hotels owners to bring Rydges signature style while ensuring we honour the vibrant energy of the surrounding area.
Accor Chief Operating Officer MEA APAC – Premium, Midscale, Economy, Kerry Healy, on how the hotel industry can better embrace inclusivity for guests and teams: Kerry Healy, Accor “[It begins with a genuine commitment from leadership to prioritise diversity and inclusion as fundamental values,” Healy said. Read more about Pirini’s story here.
Look no further than the APAC Revenue Management Summit, the premier business growth event for hospitality and tourism professionals. Returning for its ninth year to the vibrant city of Melbourne, the highly anticipated ARMA Summit is designed to equip you with innovative strategies and insights to drive your business forward.
Accor welcomed over 140 franchise partners, hotel generalmanagers, industry leaders, and executives for its 2025 Pacific Franchise Conference this week, to discuss industry performance insights, commercial strategies, investment opportunities and operational excellence.
Operated by La Vie Hotels and Resorts, Adge Hotel and Residences opened last August on the site of the former Cambridge Hotel. Adding 149 extra rooms to our inventory means we can better cater to demand surges over busy event periods, which will only add to the colour and life that keeps this hotel buzzing.”
For some, the impact is potentially crippling – with independently operated hotels facing cost increases as high as 750,000. We are helping hotels to navigate external pressures, drive business and reduce costs – all while keeping their unique identity intact and are proud to do so.
The hotel GeneralManager (GM) is the person ultimately responsible for a hotel’s performance. A GM’s ability to make decisions and take action will thus have an important impact on his or her hotel’s operational and strategic results.
Chris Kemlo joins The Calile as GM TFE Hotels has appointed experienced hotelier, Chris Kemlo, as GeneralManager of The Calile Hotel in Brisbane. My job will be to take a guest approach, people approach and a business approach to make sure we have the right systems and operational processes in place.
Hilton has introduced the first branded residences in Papua New Guinea with the opening of Hilton Port Moresby Residences, the business reported on Friday. Under a management agreement with Star Mountain Plaza Ltd (SMPL), Hilton will manage the newly built Residences alongside the Hilton Port Moresby Hotel, which is already in operation.
Karl Marshall joins InterContinental Melbourne The Rialto InterContinental Melbourne The Rialto has welcomed experienced hotelier Karl Marshall as its new GeneralManager. As a result, he has developed unique expertise in strategic and operational hotel leadership, working with diverse and multicultural teams worldwide.
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