Intelity

JUNE 13, 2023

Branded mobile apps and smart-room tablets allow property staff to digitally update all dining menus , onsite event schedules and compendiums, thus eliminating the need for daily print-outs. Not only does this put the guest in the driver’s seat of their own entertainment, but it allows hotels to cancel costly cable bills.

Dining 71

Dining Hotels Cancellation Operations 71

Hotel Business

SEPTEMBER 9, 2024

Modern reservations often involve interconnected elements such as airport transfers, dining reservations and bookings for activities and amenities beyond the room reservation alone. Hotels in the area would need to swiftly manage a wave of cancellations while simultaneously fielding new bookings for the rescheduled dates.

Travel 52

Travel Cancellation Scale Accommodation 52

SiteMinder

JUNE 11, 2024

Guests at Brady properties will always feel the personal touch and be guided while on their stay to enjoy the best sights, sounds, and dining experiences available. We also maintain rate parity with our consortia preferred rates and offer a 24 hour cancellation policy.”

Global Distribution System 98

Global Distribution System Revenue Hotels Cancellation 98

Social Tables

JUNE 12, 2024

Many venues that offer in-house dining or catering services require you to use them, while some allow clients to work with outside vendors. Look for F&B vendors who can adjust to any kitchen setup and bust out a smooth dining service, no matter how many guests attend.

Events 158

Events Hiring Services Cancellation 158

SiteMinder

SEPTEMBER 7, 2023

Reservation cancellation fees These are charged when guests cancel their bookings, especially if done at the last minute. Minibar or room service surcharges These surcharges are applied to in-room dining or minibar usage, offering guests the luxury of convenience at a premium.

Revenue 105

Revenue Hotels Services Cancellation 105

Hotel Speak

JUNE 6, 2023

Meanwhile, AI-powered bots are helping travelers navigate complex processes like flight cancellations and refunds with ease. Furthermore, hotels are integrating wellness into their services, offering amenities such as fitness facilities, healthier dining options, and in-room wellness features, such as air purifiers and ergonomic furniture.

Hospitality 101

Hospitality Accommodation Travel Tourism 101

Social Tables

SEPTEMBER 21, 2023

Hosting an event at your restaurant can be as simple as renting out a spare dining room, repurposing unused space, or turning the dining room into a stage for local entertainers. Restaurants are highly sought-out venues for many events, from corporate meetings to private gatherings, casual parties, and fine dining affairs.

Events 88

Events Dining Services Accommodation 88

Cloudbeds

APRIL 24, 2023

For hotels, an example of this would be when a guest doesn’t remember having dined in the hotel restaurant or doesn’t recognize the restaurant’s name on their credit card statement. In some cases, the person may pay an advanced deposit and then cancel the reservation, requesting a refund to a different account.

Hotels 98

Hotels Cancellation Operations Consumer 98

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. When travelers book through your website, they can make changes or cancel directly with your property, giving them peace of mind. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Cloudbeds

APRIL 24, 2023

For hotels, an example of this would be when a guest doesn’t remember having dined in the hotel restaurant or doesn’t recognize the restaurant’s name on their credit card statement. In some cases, the person may pay an advanced deposit and then cancel the reservation, requesting a refund to a different account.

Hotels 92

Hotels Cancellation Operations Consumer 92

Intelity

FEBRUARY 8, 2023

A branded mobile app also lets guests browse the most up-to-date food menus, order in-room dining and then track their orders, just like they would an order from DoorDash. Similar to branded mobile apps, in-room tablets allow guests to browse the most up-to-date dining menus, place an order and track it all while lounging on their hotel bed.

Dining 52

Dining Cancellation Services Travel 52

Horizon Hospitality

SEPTEMBER 11, 2024

Flexibility and convenience are more important than ever, so consider offering options like late check-outs, flexible cancellation policies, and packages tailored to different lengths of stay. Adjusting Offerings to Meet New Needs The rise of remote work and staycations has changed what travelers look for in a hotel.

Market 52

Market Marketing Cancellation Travel 52

eZee Absolute

SEPTEMBER 22, 2023

They usually come with flexible booking and cancellation policies, allowing guests to make changes or cancel reservations without incurring significant penalties. Non-Refundable Rates: Non-refundable rates are typically lower than standard rates but come with stricter cancellation policies.

Revenue 52

Revenue Management Occupancy Revenue Management 52

Hotelogix

APRIL 4, 2025

AI handles booking changes and cancellations quickly, making the process smooth. 👉 Read Also - Best Hotel Management Books Every Hotelier Should Read Healthier Food Choices Hotels are focusing on organic, farm-to-table dining with locally sourced ingredients.

40

40

Hotelogix

APRIL 4, 2025

Here’s how to make it work for you: Look for flexible booking options: Many hotels now offer free cancellation up to 24-48 hours before check-in. Look beyond flight + hotel: Modern packages can include experiences, dining credits, and more. Flexibility is Your Friend In 2025, rigid travel plans are out, and flexibility is in.

52

52

Hotelier Magazine

MAY 5, 2023

And, while only eight per cent have cancelled their trips as a result, 35 per cent will be taking action to cut their costs. Of those who are planning a road trip this summer, 43 per cent say rising gas prices have impacted their plans.

Cancellation 52

Cancellation Accommodation Travel Dining 52

Inn Quest

MAY 11, 2023

This strategy works especially well for lodging facilities that encounter seasonal fluctuations in demand or a high rate of cancellations. Hotels can increase bookings and lower the chance of cancellations by providing discounts to customers who make reservations in advance.

Revenue 88

Revenue Occupancy Hotels Marketing 88

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. This can involve overbooking strategies to account for last-minute cancellations or no-shows. This helps in tailoring specific offers or rates to different guest segments.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Travelboom Marketing

MARCH 12, 2024

Pools and hot tubs, on-site dining, spas, and room service are all amenities that aren’t offered at most Airbnbs. If you’re considering splitting the cost, an Airbnb could be a cheaper option, however On-Site Amenities Another way that hotels can compete with Airbnb is by enhancing and properly advertising on-site amenities.

Hotels 52

Hotels Cancellation Digital Marketing Accommodation 52

In1solutions

MARCH 4, 2024

If, due to unforeseen circumstances, a guest is forced to cancel their hotel stay at the last minute, consider loading the cost of their stay onto a gift voucher. Offer dining and afternoon tea experiences. This may then be cashed in at a later, more convenient date. This keeps cash flow buoyant while maintaining sales volume.

Sales 52

Sales Cancellation Digital Marketing Branding 52

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

AskSuite

JANUARY 29, 2025

Unlike the basic WhatsApp Business app, the API is designed for larger operations, offering features that cater specifically to the hospitality industry: Automated Responses: Quickly address common guest inquiries, such as check-in times, cancellation policies, or directions to the property.

Marketing Strategy 52

Marketing Strategy Market Marketing Hotels 52

Private Upgrades

FEBRUARY 25, 2023

Make sure to carve out some time to visit the lively and colorful Port Lucaya Marketplace, where you can explore an array of charming boutiques selling locally-made Bahamian crafts and indulge in some fine dining. Count Basie Square is also a must-visit, where you can enjoy open-air entertainment and soak up the lively atmosphere.

Dining 52

Dining Casinos Cancellation Resorts 52

Hotelier Magazine

JANUARY 24, 2024

This allows a hotelier to] for instance, know what motivates guests to spend at the restaurant or, conversely, how to encourage locals dining at your restaurant to recommend your hotel to their friends. “A A well-structured CRM can do this and far more when it comes to micro-segmentation.

Business 59

Business Hospitality Email Marketing Management 59

BCV

APRIL 6, 2021

Rolling vaccination distributions, travel restrictions, and cancellation of some school spring breaks will continue to impact traditional travel patterns and booking decisions during Q2. Amenities such as private drivers, customized excursions, and exclusive dining experiences are coveted by those seeking indulgent travel.

ROI 52

ROI Consumer Travel Marketing 52

Social Tables

DECEMBER 27, 2022

Your classmates may want to wine and dine at an upscale restaurant, revisit a local hangout, or take a walk down memory lane through the halls of your old high school. When contacting potential host venues, inquire about their deposit requirements, cancellation policies, and guest count requirements. Entertainment equipment.

Events 78

Events Scale Services Sales 78

Hotelogix

FEBRUARY 28, 2025

Handle bookings and cancellations smoothly – No long waiting times, just instant action. ” Personalized Guest Welcome Messages “Create a warm and personalized welcome email template for guests checking in next week, including dining and spa recommendations based on past preferences.”

General Manager 52

General Manager Hotels Forecasting Upsell 52

StayNTouch

NOVEMBER 6, 2022

According to a metastudy of 48 abandonment rate studies by the Baymard Institute, approximately 70% of shoppers abandoned their online shopping carts or canceled purchases at checkout. Fully integrated mobile payments is also a necessary capstone to a fully mobile guest welcome or in-stay dining experience.

Hotels 52

Hotels Revenue Shopping Sales 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

Xotels

NOVEMBER 23, 2023

Hotel management oversees menu planning, food quality, pricing, and service standards to guarantee a delightful dining experience. Ensure guest satisfaction, respond to requests promptly, and maintain a proper dining experience. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Management 40

Management Revenue Management Hotels Operations 40

Xotels

NOVEMBER 23, 2023

Hotel management oversees menu planning, food quality, pricing, and service standards to guarantee a delightful dining experience. Ensure guest satisfaction, respond to requests promptly, and maintain a proper dining experience. Marketing: Attracting and retaining guests requires effective promotion and marketing strategies.

Management 40

Management Revenue Management Hotels Operations 40

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

SiteMinder

SEPTEMBER 6, 2023

Reduced cancellation risks : The closer the booking is to the stay date, the less likely it is to be cancelled. With the guest already committed to staying at your hotel, targeted offers for room upgrades, spa treatments, or dining options can be sent via email or app notifications.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

STAAH

JANUARY 31, 2025

Enhanced the Pay Now feature to notify customers of changes to the cancellation policy, if applicable. When customers select the ‘Pay Now’ option a new cancellation policy applies: A pop-up will display the applicable cancellation policy. Setting a cancellation policy at the Smart Pricing level is optional.

Cancellation 102

Cancellation Travel B2B Revenue 102

Little Hotelier

MARCH 16, 2025

Overly formal vs warm and welcoming: Hotel with Various Amenities for All Types of Travellers vs Unwind in Style Pool, Spa & Gourmet Dining Await! Remove barriers to booking with flexible cancellation and book now, pay later. On-site: Michelin-star dining, a world-class spa, personalised concierge services.

52

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Catala Consulting

FEBRUARY 24, 2025

Packaging Deals: Bundling rooms with spa treatments, dining credits, or tours to create unique offers unavailable on OTAs. Monitor Performance Metrics Track conversion rates, cancellation rates, and commission costs. Private Pricing for Loyalty Members: Hotels can offer special rates through login-only portals.

Global Distribution System 52

Global Distribution System OTA Forecasting Revenue Management 52