Hotelogix

SEPTEMBER 16, 2024

Whether managing a big hotel chain or a small boutique property, working with OTAs helps you reach more travelers and fill more rooms.    This blog will explain OTAs, how they work, and why they're essential for hotels. OTAs offer a platform where people can compare hotels, check prices, and book their stay instantly.

OTA 52

OTA Travel Cancellation Marketing 52

STAAH

MARCH 3, 2024

The vibrant city hotel’s revenue strategy, driven by STAAH’s OTA connections, resulted in a remarkable 300% year-on-year increase in direct bookings since the transition. However, IDEAS was struggling to achieve this with constant connection issues with multiple online travel agents ( OTAs ).

OTA 88

OTA Online Sales Cancellation Services 88

SiteMinder

NOVEMBER 6, 2023

The platform works in a similar way to OTAs like Booking.com and Expedia , making money by charging an Airbnb commission on the reservations it facilitates. It sees the Airbnb service fee split between the host and the guest. Airbnb will take a cut of the cleaning fee based on the Airbnb service fee. What are Airbnb fees?

Cancellation 59

Cancellation Services Hotels OTA 59

Cloudbeds

AUGUST 21, 2023

Sometimes overbooking happens simply because a guest doesn’t check out when they are scheduled to leave or if a room becomes “out of service” due to an unexpected maintenance issue. Additionally, you may distribute your hotel rooms across multiple third-party channels such as OTAs , GDS providers , or meta-search providers.

Overbooking 98

Overbooking Cancellation Occupancy OTA 98

STAAH

JUNE 7, 2023

Find out more here Cancel Booking feature (enhancement) When cancelling bookings via STAAH MAX extranet, it will now display booking cancellation policy. So the property can see the policy before cancelling. New OTA Integration Online platform offering Hourly Hotels, Homestays, Service Apartments along with F&B.

Cancellation 83

Cancellation OTA Market Marketing 83

SiteMinder

JUNE 24, 2024

Learn more Booking.com fees for hosts and hotel owners Like many OTAs, Booking.com charges some fees to hosts and hotel owners, and some to guests. Cleaning fee For properties that offer additional cleaning services, a cleaning fee might be charged. There are some scenarios in which Booking.com won’t charge a cancellation fee.

Cancellation 52

Cancellation Overbooking Revenue OTA 52

eZee Absolute

SEPTEMBER 26, 2024

It’s when a guest books a room but simply doesn’t turn up without canceling. You’ve got the solo traveler who forgets about the booking, the big group that cancels last minute, and then there’s the mysterious disappearance act – no clue why they didn’t show up. There are a few different types of no-shows.

Cancellation 52

Cancellation Hotels Revenue OTA 52

Hotelogix

APRIL 18, 2024

A common trend with novice hotels and hoteliers is to sign up with as many OTAs - Online Travel Agents (like booking.com , Expedia, etc) as possible. This is a fine strategy to start at, however, the problem is managing the hotel on all these OTAs. We used it to automate this rigmarole of updating inventories on OTAs.

OTA 52

OTA Overbooking Cancellation Business 52

Little Hotelier

JUNE 5, 2023

These fees are designed to cover the operational costs of the platform and provide services such as customer support, secure payment processing, and the development of new features. Airbnb charges hosts a service fee for each booking. They primarily consist of two categories: service fees and taxes.

Cancellation 52

Cancellation Revenue OTA Services 52

STAAH

JUNE 6, 2023

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. You can easily set up your booking cancellation policy on STAAH Booking Engine.

Cancellation 76

Cancellation OTA Global Distribution System Revenue 76

Hotel Management

MAY 22, 2024

But if you break it down in terms of the players – OTAs, travel agencies, hotel websites and other players – all of them will be growing at a rate of somewhere between 6-10%. OTAs at the higher end of the range, 10%; hotels’ own websites, somewhere in the 8% range, but a really robust rate of growth.

Travel 130

Travel OTA Marketing Market 130

Little Hotelier

JUNE 27, 2024

Booking.com, the world’s largest online travel agency (OTA), forms a primary booking channel for a vast number of hotels and accommodation providers. As part of its service, Booking.com can facilitate payments from guests on behalf of hotels. As part of its service, Booking.com can facilitate payments from guests on behalf of hotels.

Cancellation 52

Cancellation OTA Accommodation Services 52

Cloudbeds

MAY 15, 2024

With rate parity in the hotel industry, if you sell a room on Booking.com for $100 per night, you will have to set the same rate on all other booking platforms, whether it’s other online travel agencies (OTAs) , metasearch engines, brick-and-mortar travel agents or your own website.

OTA 52

OTA Hotels Revenue Management Revenue 52

Cloudbeds

OCTOBER 17, 2024

A basic strategy might involve listing your property on a few key online travel agencies (OTAs) like Airbnb and Booking.com and leaving it at that. A specific OTA may help increase occupancy , but it might not actually be profitable for your hotel. Instead of trying to outbid large OTAs, focus on finding the right balance.

OTA 76

OTA Occupancy Hotels Revenue 76

Little Hotelier

JUNE 29, 2023

Once they hit “search”, Expedia spits out a long list of available listings, along with details about pricing, ratings, amenities, cancellation policies, and so on. Expedia’s cancellation and refund policies Expedia bookings have two types of cancellation policies: Fully refundable. Expedia OTAs. Non-refundable.

Cancellation 52

Cancellation Hotels OTA Travel 52

Little Hotelier

AUGUST 7, 2023

Travelocity is an online travel agency (OTA) that has been serving travellers since 1996. Travelocity is owned and managed by the Expedia Group, a leading global travel service provider. Features of Travelocity for small hotels Flights Travelocity provides a comprehensive flight booking service. What is Travelocity?

OTA 52

OTA Hotels Services Revenue 52

Little Hotelier

JULY 3, 2024

A Booking.com receipt or Booking.com invoice is a summary of the commission fees you owe Booking.com for all of the completed reservations that the OTA has facilitated over the course of a month. On a base level, you need Booking.com invoices to ensure that you’re paying the OTA what you owe for the service it provides.

OTA 52

OTA Cancellation General Manager Revenue 52

Hotel Business

DECEMBER 21, 2022

Other key observations from the Portrait of American Travelers “Winter Edition”: Three quarters of active leisure travelers consult at least one online travel agency (OTA) on a regular basis when researching their travel.

OTA 64

OTA Travel Cancellation Intent 64

TravelNet

DECEMBER 5, 2022

Introduction Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. Hopper is an award winning OTA with over 80M captive users in North America and was the most downloaded travel app in 2021. How can Track customers best make use of your services?

OTA 52

OTA Cancellation Management Travel 52

STAAH

MAY 16, 2023

Guests can be segmented by volume (booking more rooms at once), attributes (those wanting a sea view room vs a garden view), service offering, time of purchase, time used, or more. For instance, corporate clients may spend more on services within the hotel and get more volume of bookings throughout the year.

Revenue Management 90

Revenue Management Occupancy Upsell Revenue 90

SiteMinder

JUNE 11, 2024

With four locations in the heart of the city, Brady Hotels is characterised by its genuine service and authenticity. We have embraced technology to enhance our guests’ experience, offering pre-arrival welcome emails, online check-in and express check-out services.

Global Distribution System 98

Global Distribution System Revenue Hotels Operations 98

SiteMinder

JULY 13, 2024

That said, one has to ask: why are so many hotels’ margins still being eroded away by OTAs ? The growth of metasearch OTAs often outperform individual hotels in metasearch positioning and cost-per-click (CPC) performance. Some OTAs still use cached pricing.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Inn Quest

AUGUST 15, 2023

Understanding the Hotel Channel Management Landscape Managing hotel bookings and distribution across multiple online travel agencies (OTAs) and booking platforms is becoming an increasingly complex and time-consuming task for hoteliers. Support and Training: Look for a provider with excellent customer service and training resources.

Management 52

Management Global Distribution System Overbooking OTA 52

Cloudbeds

JULY 15, 2023

These sites may vary to include online travel agencies (OTAs) such as Booking.com , Expedia, Tripadvisor, or Agoda; travel metasearch engines such as Google, Kayak, and Trivago; GDSs such as Amadeus and Sabre; bed banks such as Hotelbeds, or online marketplaces such as Airbnb, Vrbo (former HomeAway), etc. The same happens with a cancellation.

Management 76

Management OTA Cancellation Overbooking 76

Cloudbeds

JULY 27, 2023

Unlike Google’s Free Booking Links, this feature is only available to hoteliers; OTAs and resellers can not participate. If you’re listed on OTAs, you’re probably already listed on metasearch channels too. It’s worth noticing that you pay the rate per click, regardless of whether the booking is later canceled.

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Hotelogix

SEPTEMBER 12, 2024

In essence, a hotel PMS automates and streamlines operations, saving time and enhancing guest service. They can also take requests for booking cancellation/modification and room upgrades, etc, with ease. It should simplify reservations and integrate with a channel manager for real-time OTA distribution.

Management 52

Management Revenue Management Hotels Operations 52

Hotelogix

SEPTEMBER 17, 2024

One of the best ways to do that is by listing your property on Online Travel Agencies (OTAs). However, not all OTAs are the same, and choosing the right one can make a big difference in your hotel's success. What is an Online Travel Agency (OTA)? Make sure the OTA you choose reaches the audience you're targeting.

OTA 52

OTA Travel Hotels Services 52

Cloudbeds

NOVEMBER 8, 2023

Ancillary services. Charges like parking, room service, tours, or rentals are often settled separately at different points in time. OTAs have their own payment processes and policies, which must be managed on a per-channel basis, something that “adds complexity to the payment ecosystem.” Cancellations and refunds.

Management 98

Management Cancellation Operations Hotels 98

SiteMinder

SEPTEMBER 7, 2023

Hotel fees encompass a range of extra charges guests may pay for amenities and services. Parking fees Whether it’s self-parking or valet service, parking fees provide secure and convenient options for guests who arrive with their own vehicles. These fees can be tiered based on the level of service offered.

Revenue 105

Revenue Hotels Services Cancellation 105

Little Hotelier

APRIL 28, 2023

The best booking calendars grant a hotel the ability to manage their reservations from a single screen: you can view past reservations, modify existing reservations, cancel future reservations and more. Avoid using other calendars Don’t be tempted to work within the calendars offered by different OTAs.

OTA 52

OTA Cancellation Hotels Accommodation 52

Cloudbeds

FEBRUARY 28, 2024

These channels may include the hotel’s website booking engine, online travel agencies (OTAs), the global distribution system (GDS), wholesalers, and metasearch sites. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

Little Hotelier

FEBRUARY 5, 2024

This feature enables guests to make bookings through the hotel’s website, increasing direct bookings and reducing reliance on third-party booking platforms and avoiding OTA fees. One popular feature includes tracking how rooms are sold across major OTAs and how rates stack up against competitors. Cancel anytime.

Management 59

Management Overbooking OTA Accommodation 59

Hotel Business

SEPTEMBER 14, 2023

We’re offering services that you could opt into.” Because we get to see how we’re servicing them, how we’re marketing for them, who their customers are, and now with community, here’s how they’re accessing our system.” Wyndham also debuted its new OTA reconciliation tool.

Average Length of Stay 64

Average Length of Stay OTA Services Revenue 64

Little Hotelier

AUGUST 1, 2023

Like most OTAs, Orbitz charges a commission for every booking made through their platform. Orbitz VIP access Frequent travellers can sign up for Orbitz VIP Access, which provides access to exclusive deals and offers, as well as priority customer service. Price protection Orbitz offers price protection on certain bookings.

Cancellation 52

Cancellation Hotels Travel Revenue 52

SiteMinder

NOVEMBER 15, 2022

Some hoteliers love using this strategy to boost their revenue and protect their property from losing out due to last-minute cancellations. Many hotels do this deliberately to offset last-minute cancellations or no-shows and avoid losing revenue and occupancy. Check your data to see how many cancellations and no-shows you can expect.

Overbooking 52

Overbooking Cancellation Occupancy Closing 52

TravelNet

NOVEMBER 9, 2022

We help deliver bookings with characteristics close to the benefits of a direct booking such as access to direct guest communications, ability to use your own cancellation policies, being the merchant of record and more while giving you access to millions of new guests. How can Track customers best make use of your services?

Cancellation 52

Cancellation Average Length of Stay Management Revenue 52

Hotelogix

JANUARY 30, 2024

The report also covers cancellations, no-shows, and temporary reservations for the day. Improve guest experiences: Analyze guest feedback from reports to customize services, ensuring memorable stays and repeat visits. The report also offers insights into occupancy percentages, Revenue Per Available Room (RevPAR), and average rates.

Occupancy 59

Occupancy Average Daily Rate Revenue Hotels 59