SiteMinder

SEPTEMBER 6, 2023

Reduced cancellation risks : The closer the booking is to the stay date, the less likely it is to be cancelled. Enhanced guest experience : Last-minute bookings give you an opportunity to impress – and provide relief to – a new segment of clientele with your impeccable service, potentially turning them into loyal customers.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Little Hotelier

APRIL 19, 2023

They form a record that can be accessed by both you and your guests, which can bring clarity to reservation changes, cancellations or modifications. Booking Cancellation – A notification to let the guest know their booking has been cancelled. Confirmation emails can also help in a managerial sense.

Cancellation 59

Cancellation Hotels Branding Upsell 59

Clock Software Hospitality

NOVEMBER 24, 2020

The secret is that in order to maintain the quality of the service they provide they have to automate it. The same goes with the reverse, late cancellations are automatically relisted, allowing the hotel to optimise its revenue potential.

Upsell 52

Upsell Hotels Accommodation Events 52

Little Hotelier

MARCH 10, 2024

Analysing your hotel competition is a very effective way of identifying tactical opportunities for your business and also see ways that you can improve your services or overall strategy. It helps you: Compare your offerings: See how your amenities, services, and pricing stack up against similar accommodations in your area.

Accommodation 52

Accommodation Hotels Services Marketing 52

Hotel Business

SEPTEMBER 14, 2023

We’re offering services that you could opt into.” Because we get to see how we’re servicing them, how we’re marketing for them, who their customers are, and now with community, here’s how they’re accessing our system.” All you need [in order] to be on the Wyndham system today is an internet connection.

Average Length of Stay 64

Average Length of Stay OTA Services Revenue 64

Catala Consulting

JULY 30, 2023

Some resorts also turn to outsourced revenue management services. Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Such services might include dining, spa services, on-site entertainment, or event fees.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Reach out to local vendors and negotiate a deal which would allow you to maintain your hotel’s current standard of service but at a lower cost.

Cancellation 52

Cancellation Hotels Services Occupancy 52

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. When travelers book through your website, they can make changes or cancel directly with your property, giving them peace of mind. Generate more revenue. Guestcentric.

Revenue Management 98

Revenue Management Revenue Hotels Operations 98

SiteMinder

JUNE 12, 2024

Reservations management can be defined as a service role which includes tasks such as assigning room categories, dealing with VIP guests, customer interaction, converting calls to bookings, updating availability, and managing upgrades. This can involve overbooking strategies to account for last-minute cancellations or no-shows.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Q4Launch

FEBRUARY 3, 2022

For example, overly strict cancellation policies can deter some potential guests. This is also prime time for upselling potential guests from their original reservation. Besides, this can also help create a positive attitude towards your lodging business and its services. Arrival First impressions are everything.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Xotels

APRIL 3, 2024

Key factors considered in market segmentation include length of stay , day-of-week stays, total revenue per room , total revenue per client, booking lead time, cancellation percentage, and no-show ratio. Mix of business and leisure amenities and services (see how to target the bleisure market ).

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Cloudbeds

JULY 27, 2023

It’s worth noticing that you pay the rate per click, regardless of whether the booking is later canceled. Trivago won’t charge the hotel in case of a cancellation. More revenue: Direct bookings enable properties to own guest data, build the guest relationship right from the start, and personalize services and upselling.

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Inn Quest

MAY 11, 2023

This strategy works especially well for lodging facilities that encounter seasonal fluctuations in demand or a high rate of cancellations. Hotels can increase bookings and lower the chance of cancellations by providing discounts to customers who make reservations in advance.

Revenue 88

Revenue Occupancy Hotels Marketing 88

Cloudbeds

OCTOBER 17, 2024

When integrated with the hotel’s booking engine, these chatbots effectively become virtual sales representatives that provide real-time information on room availability, rates, and upsells and even allow visitors to complete their booking directly through the chat window.

OTA 76

OTA Occupancy Hotels Revenue 76

Social Tables

SEPTEMBER 22, 2017

Hotels hold so much information on what restaurants guests ask them to book, where they’re traveling from, and how much they spend on extras like room service or spa treatments. Email marketing, hotel productivity, and upselling are some of many ways to use this data. Naturally, hotels can’t please everyone.

Hotels 68

Hotels Cancellation Upsell Email Marketing 68

Hotelogix

OCTOBER 19, 2023

It also aids in managing reservation cancellations and modifications, accepting reservations, sending confirmation emails, extending self-service facilities to guests, processing payments, etc.   Contactless Guest Service: This is another critical feature of a Hotel PMS that boosts guest experiences.

Hotels 52

Hotels Revenue OTA Management 52

Clock Software Hospitality

NOVEMBER 10, 2020

Read more: Upselling as a Way of Improving Guest Loyalty With the rapid digitalisation of the marketplace, hospitality experts keep coming back to the issue of the place of technology in hospitality. Nevertheless, the ones who will determine if and how much technological advancement hospitality can take are the people who use the services.

Services 52

Services Hospitality Cancellation Upsell 52

SiteMinder

JULY 13, 2024

Once you know the type of guests available to you, you will be able to tailor pricing, marketing strategies, and services to meet the specific needs and preferences of each segment, maximising revenue potential and enhancing guest satisfaction. In hotel revenue management, an important aspect of strategic development is ‘Guest Segmentation’.

Revenue Management 98

Revenue Management Revenue Management OTA 98

Cloudbeds

JULY 15, 2023

The same happens with a cancellation. It then pushes ARI updates to that channel and, for two-way sync, it imports reservations/cancellations into your Channel Manager, PMS, and/or CRS dashboard. In the case of one-way sync, reservations or cancellations will not be imported. How long is the onboarding process?

Management 76

Management OTA Cancellation Overbooking 76

Hotel Speak

OCTOBER 24, 2024

Whether it’s mitigating cancellations with predictive marketing suggestions or personalizing guest experience with tailored upsell recommendations, our supercharged platform will help hoteliers take the best actions to meet their goals. This reduces staff onboarding time and improves service consistency.

Upsell 99

Upsell Hospitality Cancellation Forecasting 99

Clock Software Hospitality

NOVEMBER 3, 2020

Read more: Hotels vs. OTAs: Which Way Does the Scale Tip in 2020 A guest books a room through an OTA, the booking is instantly noted in your inventory, another guest cancels at the last minute, and the room is automatically up for sale again on every channel.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 59

Operations Management OTA Hotels 59

MediaBoom

APRIL 5, 2024

Travel marketing targets potential tourists by promoting unique destinations, accommodations, and services through digital channels. This partnership solidified its status as a premier concierge service for elite travelers and property owners in Aspen, showcasing the power of targeted SEO and content marketing.

Marketing Strategy 93

Marketing Strategy Marketing Market Travel 93

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. It can take time to get everything right and as we can see there’s a lot to be aware of.

Operations 52

Operations Management OTA Hotels 52

Cloudbeds

OCTOBER 23, 2024

Whether it’s mitigating cancellations with predictive marketing suggestions or personalizing guest experience with tailored upsell recommendations, our supercharged platform will help hoteliers take the best actions to meet their goals. This reduces staff onboarding time and improves service consistency.

Hospitality 40

Hospitality Upsell Cancellation Forecasting 40

Hotelier Magazine

JANUARY 24, 2024

He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package. This knowledge helps to better customize service, as well as to anticipate demands. Still, he believes there’s a valid place for technology within the industry.

Business 59

Business Hospitality Email Marketing Management 59

Cloudbeds

JUNE 8, 2023

This year, more properties will invest in technology to help create new revenue opportunities, build better websites , manage marketing campaigns, automate services, and improve the guest experience. An HMS will organize your guest information and provide opportunities to personalize service through guest messaging tools. in revenue.

Management 98

Management Hotels Revenue Digital Marketing 98