SiteMinder

JUNE 12, 2024

This can involve overbooking strategies to account for last-minute cancellations or no-shows. Distribution Management : Overseeing the various channels through which rooms are sold, such as direct bookings, online travel agencies (OTAs), or traditional travel agents. in one day, week, or month.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Little Hotelier

AUGUST 17, 2023

With most travellers focused on budget, a discounted price can be the difference between a potential guest choosing you over a competitor. Loss leader rooms can also become profitable through upselling and cross-selling. Discount pricing is the strategy of offering customers lower room rates than normal, usually to increase demand.

Hotels 98

Hotels OTA Cancellation Upsell 98

eZee Absolute

SEPTEMBER 26, 2024

It’s when a guest books a room but simply doesn’t turn up without canceling. You’ve got the solo traveler who forgets about the booking, the big group that cancels last minute, and then there’s the mysterious disappearance act – no clue why they didn’t show up. Sounds impossible?

Cancellation 52

Cancellation Hotels Revenue OTA 52

Social Tables

SEPTEMBER 22, 2017

Hotels hold so much information on what restaurants guests ask them to book, where they’re traveling from, and how much they spend on extras like room service or spa treatments. Email marketing, hotel productivity, and upselling are some of many ways to use this data. Naturally, hotels can’t please everyone.

Cancellation 68

Cancellation Hotels Upsell Email Marketing 68

Little Hotelier

NOVEMBER 6, 2023

Economic factors There will be periods of economic hardship when certain guests don’t have money to splurge on travel. There will also be good times when more people are travelling than ever. Upselling and cross-selling Grab upselling and cross-selling opportunities with both hands.

Revenue 59

Revenue Average Length of Stay Average Daily Rate Hotels 59

Cloudbeds

OCTOBER 23, 2024

Whether it’s mitigating cancellations with predictive marketing suggestions or personalizing guest experience with tailored upsell recommendations, our supercharged platform will help hoteliers take the best actions to meet their goals. This level of decision intelligence simply hasn’t been available until now.”

Upsell 40

Upsell Hospitality Cancellation Forecasting 40

Travelboom Marketing

SEPTEMBER 1, 2023

Hotels are experiencing a major shift in traveler behavior, including the most recent demands from guests. In the latest TravelBoom Leisure Travel Trends Study , we recognize the importance of loyalty programs for hotels. However, when it comes to hotel loyalty programs travelers from ages 18 to 80 agree. 35 and Under 65.5%

Hotels 52

Hotels Upsell Ancillary Revenue Travel 52

Clock Software Hospitality

NOVEMBER 24, 2020

Independent hotels have seen significant growth since online travel agencies transformed the hospitality market place. Independent hotels are the response to a growing demand for boutique hotels on the part of Millennial travellers. Some Guests are averse to being approached with an offer even if it is one they will benefit from.

Upsell 52

Upsell Hotels Accommodation Events 52

Inn Quest

MAY 11, 2023

With travel restrictions lifted, hotels are gearing up to welcome guests again. With the rise of alternative accommodations and online travel agencies, hotels need to adopt new strategies to attract customers and increase revenue. Positive word-of-mouth advertising can also help improve their reputation and bring more guests.

Revenue 88

Revenue Occupancy Hotels Marketing 88

Amadeus Hospitality

NOVEMBER 28, 2023

The good news is that not only does global demand for leisure travel look promising, but so does group business. As events return and travel volumes normalize post-pandemic, now is the time for hoteliers to make the most of planning their sales strategies to capture as much business as possible.

Sales 52

Sales Hotel Sales Events Cancellation 52

Fuel Travel

JULY 11, 2024

Properties still relying on phone or form bookings are losing revenue, especially amongst younger travelers who are less likely to reach out directly to the hotel. A secure, seamless connection ensures that this data is shared in real time, preventing overbooking and cancellations. Jump to Section What is hotel booking software?

Upsell 52

Upsell Overbooking Hotels OTA 52

Cloudbeds

OCTOBER 17, 2024

When planning a trip, travelers browse dozens of properties across multiple websites before landing on their final pick. A basic strategy might involve listing your property on a few key online travel agencies (OTAs) like Airbnb and Booking.com and leaving it at that. That’s the essence of a hotel distribution strategy.

OTA 76

OTA Occupancy Hotels Revenue 76

SiteMinder

OCTOBER 15, 2023

Examples of booking channels include your own website, online travel agents like Booking.com, metasearch sites like Google, traditional travel agencies, global distribution systems (GDS), and more. These booking channels are a ticket to accessing the millions of travellers around the world who could potentially be your guest.

Global Distribution System 59

Global Distribution System OTA Revenue Hotels 59

Cloudbeds

JANUARY 10, 2025

For travelers, planning a vacation can be a lot of work. To save time and money, more travelers are turning to metasearch platforms like Google Hotel Ads, Tripadvisor, and Trivago to search for hotels, conduct price comparisons, and find deals. Watch the full session from Passport 2024. Watch now What is hotel metasearch?

Cost Per Click 52

Cost Per Click Market Marketing OTA 52

Cloudbeds

JULY 15, 2023

After all, travelers can’t book a property they don’t find! The same happens with a cancellation. It then pushes ARI updates to that channel and, for two-way sync, it imports reservations/cancellations into your Channel Manager, PMS, and/or CRS dashboard. With advanced channel management connections, the update is fast.

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

JULY 13, 2024

Inventory management Along with managing inventory per rate-type, inventory management considers how rooms are allocated across your booking channels, optimising the mix of direct bookings, online travel agency reservations (OTAs), traditional travel agents and everything in between. How do they book and travel?

Revenue Management 98

Revenue Management Revenue Management OTA 98

Cloudbeds

JULY 27, 2023

Travelers who click on your property’s link will be taken directly to the landing page you provide to complete the booking process. Moreover, today’s travelers are more price-sensitive than usual due to the current macroeconomic environment. Trivago won’t charge the hotel in case of a cancellation.

Cost Per Click 52

Cost Per Click OTA Digital Marketing Accommodation 52

Xotels

APRIL 3, 2024

This segmentation involves identifying the purpose of the trip, differentiating between business and leisure travellers, and analysing various trends to enhance revenue performance. Focus on what leisure travellers want to add value to their stay. The graph considers cancellations and identifies peak or slow booking days.

Revenue Management 76

Revenue Management Revenue Management Ancillary Revenue 76

Clock Software Hospitality

DECEMBER 8, 2020

Read more: Upselling as a Way of Improving Guest Loyalty Casting a wide net is one way to ensure full occupancy but it is hardly a profitable marketing approach in the long run. Many guests’ prospects are looking at last-minute travel opportunities, as 2020 has meant that many simply denied themselves the chance to plan a trip, to begin with.

Cancellation 52

Cancellation Hotels Services Occupancy 52

Cloudbeds

DECEMBER 4, 2024

Having a spa on property is a luxury many travelers look forward to. On-site spas have become essential in hospitality as demand for experienced-based tourism continues to rise, with travelers prioritizing their mental health and well-being. It also identifies valuable upselling and add-on opportunities.

Revenue 52

Revenue Upsell Operations Services 52

Q4Launch

FEBRUARY 3, 2022

Research Booking Pre-Arrival Arrival Occupancy Checkout / Departure Post-stay Research For us, this is called the “Dreaming” phase of the travel life cycle. For example, overly strict cancellation policies can deter some potential guests. Arrival First impressions are everything.

Marketing Strategy 52

Marketing Strategy Upsell Occupancy Hotels 52

Fuel Travel

JANUARY 24, 2023

For example, Fuel Travel creates five triggered email templates for our hotel clients. Hotels using pre-arrival emails reported that 98% of their upsells came via emails before arrival rather than at the front desk. Reduce cancellations with confirmation emails that reassure guests. Second, is email marketing campaigns.

Email Marketing 52

Email Marketing Marketing Market Hotels 52

Catala Consulting

JULY 30, 2023

Overbooking: Though counterintuitive, it helps mitigate revenue loss due to last-minute cancellations or no-shows. Channel Management: Ensures profitable utilization of distribution channels, such as online travel agencies (OTAs), direct bookings, and travel agents.

Revenue Management 52

Revenue Management Revenue Resorts Management 52

Hotelier Magazine

JANUARY 24, 2024

He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package. There could be a hotel [that a business traveller] stays at regularly that may not need to see the guest-service agent every time, or wait in line to get their key.

Business 59

Business Hospitality Email Marketing Management 59

Hotelogix

FEBRUARY 28, 2025

Today, 80% of travelers expect instant responses, and most prefer digital assistance over long waits. Handle bookings and cancellations smoothly – No long waiting times, just instant action. The Rise of AI in Hospitality Technology has changed how people book and experience hotels. AI is no longer a futuristic concept.

General Manager 52

General Manager Hotels Forecasting Upsell 52

Clock Software Hospitality

NOVEMBER 3, 2020

Here are some of the ways in which hotel PMS solutions can aid a hotel in improving daily operations: Increase RevPAR via Direct Bookings Online travel agencies (OTAs) allow hoteliers unlimited access to a large pool of potential guests, charging a commission for every booking made through them.

Hospitality 52

Hospitality OTA Revenue Management Hotels 52

Clock Software Hospitality

NOVEMBER 10, 2020

The lifespan of a guest’s loyalty is at the foundation of revenue optimization strategies, which is why during a travel drought such guests increase their value exponentially. During 2020 loyal guests have doubled their value to the establishment they frequent. What keeps a guest loyal is a topic of debate which never dies down.

Services 52

Services Hospitality Cancellation Upsell 52

Little Hotelier

MARCH 10, 2024

A hotel competitor analysis allows your hotel or small accommodation to compare the strengths and weaknesses of your local peers with your own business, so you can work on being the most attractive option for visiting travellers. You may be able to implement valuable upsells and add-ons.

Accommodation 52

Accommodation Hotels Services Marketing 52

Cloudbeds

JUNE 8, 2023

With the rise of chatbots and messaging tools across all business types, travelers expect to be able to communicate with their lodging provider before, during, and after their stay. Many travelers use Instagram and TikTok’s mobile apps for travel research, and by providing a link in your bio, you can convert these users.

Management 98

Management Hotels Revenue Digital Marketing 98

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 59

Operations Management OTA Hotels 59

Xotels

APRIL 3, 2024

This segmentation involves identifying the purpose of the trip, differentiating between business and leisure travellers, and analysing various trends to enhance revenue performance. Focus on what leisure travellers want to add value to their stay. The graph considers cancellations and identifies peak or slow booking days.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

SiteMinder

JANUARY 8, 2024

There are always new strategies, traveller preferences, or industry technologies emerging to keep track of. From food and beverage to travel and tourism, any role within the hospitality sector requires providing a service to customers. Alternate operations in hospitality often rely on the success of the travel and tourism sector.

Operations 52

Operations Management OTA Hotels 52

SiteMinder

SEPTEMBER 6, 2023

These bookings often occur due to sudden travel plans, business needs, or even whimsical decisions to take a quick getaway. Diverse clientele : Last-minute bookings attract a wide range of guests, from business travellers catching a late flight to spontaneous weekend adventurers.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

AskSuite

APRIL 10, 2025

With the hospitality industry becoming more competitive in the digital age, speed and efficiency in communication are key to engaging travelers and driving direct bookings. In this article, discover how this new integration can streamline your customer service, boost response times, reduce cancellations, and enhance the guest experience.

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52

Hotel Speak

MARCH 25, 2025

Hotels know upselling is a major revenue driver. A business traveler with a history of spa bookings gets a discount email days after they check out when the opportunity is already lost. The perfect moment to upsell isnt at check-in its during booking, when the guest is still making decisions. Its a lack of connected data.

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