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Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands.
Infor®, the industry cloud company, today announced Valley View Casino & Hotel, Southern California’s premier gaming destination and a loyal customer of over two decades, is implementing Infor’s hospitality Point of Sale (POS), Hospitality Management System (HMS) and Table Reservation Management.
LAS VEGAS— The Rio Hotel & Casino has joined the Destination by Hyatt brand, following the completion of the resort’s first phase of its $340 million property-wide transformation. Rio is owned and managed by Dreamscape Companies. Rio is owned and managed by Dreamscape Companies.
The move is part of an organisational restructure that will see the creation of property-based Operational Business Units in Brisbane, the Gold Coast and Sydney, each of which will be led by a property-based CEO who will report directly to Group CEO and Managing Director, Robbie Cooke. Mellor’s appointment is subject to regulatory approvals.
the global leader in spa management SaaS software, serving more Forbes 5-Star-rated spas than any other solution. As the top enterprise SaaS technology for wellness hospitality organizations, Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries.
The Access Group, a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.
ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has been credited with increasing both guest safety and convenience with the implementation of several of its advanced technologies at Seneca Allegany Resort & Casino and Seneca Niagara Resort & Casino.
Six month ago, operators of hotels, resorts and casinos were introduced to the hospitality industry’s first official Property Experience Management System (PXMS) — a full-stack technology platform that provides the ability to sell, yield, and operate on-property experiences.
A highlight of the Hospitality Financial and Technology Professionals’ (HFTP®) upcoming Annual Convention is the session, “Navigating Challenges in 2025: How Hotel Owners and Management Companies Can Collaborate Successfully.” The Annual Convention is October 23–25 at The Mohegan Sun Resort & Casino.
This week, Choice Hotels International is hosting its 67th Annual Convention at Mandalay Bay Resort & Casino, Las Vegas, bringing together more than 6,000 hotel owners, general managers, vendors, and Choice associates.
BOISE, Idaho—Resolute Road Hospitality announced the addition of the Hilton Garden Inn Missoula to its managed portfolio. The addition of this hotel in Missoula, Montana, will expand Resolute Road’s footprint to seven states across the US.
Remington Hospitality, a leading hotel management company, today announces its strategic expansion into the Caribbean market. After a third quarter filled with meaningful domestic growth, the company has begun managing Croc’s Resort & Casino in Costa Rica, marking the management company’s first property in the region.
Duetto, a global leader in revenue management solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, today announced a strategic partnership designed to revolutionize the casino resort industry.
From personalized pricing to emerging booking channels, AI is set to reshape revenue management, guest experience, and overall business strategy. Here are my five cents for navigating these changes and positioning your hotel, resort, or casino, for success in an AI-driven world.
TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations. Opening on Friday April 12, Fleet on level 22 is reportedly the tallest rooftop bar on Flinders’ Street.
The Star Entertainment Group CEO and Managing Director, Robbie Cooke, said there will a restructure following Wharton’s departure with two new appointments to be made. “We We still have a lot of work ahead, but the Board and the management team have an unwavering focus on proving our suitability to hold casino licenses in NSW and Queensland.”
Hoteliers and casino resorts need powerful tools to manage reservations efficiently and enhance the guest experience, which will result in extended direct booking conversions and profitable revenue.
Like many industries, if you are in the casino or hospitality space, your customer data is entering your business through a growing variety of channels.
When it comes to revenue management, casino resorts require a different approach than traditional hotels. Implemented effectively, a solid casino-centric revenue management strategy can help casinomanagers market their casino to the right audience and price their products to boost bottom-line revenue.
I met up with a friend who works at a large casino resort in Las Vegas, and we started chatting about, you guessed it, hospitality technology. His company was in the process of making strategic decisions about what tools and platforms were truly essential to its success.
Red Deer Resort & Casino has unveiled its new casino. and now a casino. Located in the heart of downtown Red Deer, the casino will offer a wide range of gaming options including slot machines, table games, poker room, dining rooms and bar. RED DEER, Alta. — With more than 38,000 sq.
Leading a team of more than 200 staff is General Manager, David Alexander. It’s such a privilege and honour to be the General Manager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
Ardo guests will have access to amenities at Morris Group’s nearby resort The Ville, including its oceanside swimming pool with swim-up bar, gym and casino. The post Morris Group to open $88 million luxury Townsville hotel appeared first on Hotel Management.
Crown Resorts has undergone a brand refresh for the first time in nearly a decade, in a public shift from its image as a casino and hotel to a world-class entertainment destination. With new owners, new management, a new strategy, a new visual identity, and a new experience, we will do so again.”
CHASZAR as EXECUTIVE VICE PRESIDENT AND GENERAL MANAGER of the new LIVE! CASINO & HOTEL LOUISIANA, a $270+ million world-class gaming, dining, hotel, and entertainment destination set to open in Bossier City in the first quarter of 2025.
ComOps, a leading customer experience (CX) and professional service solutions provider for the hospitality and casino industries, today unveiled its accelerated Employee Experience (EX) Solutions in partnership with Medallia, a pioneer in experience management.
Aligned Hospitality Management appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. Previously Mehra served as the chief revenue officer for Hersha Hospitality Management.
Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 General Manager of the Year Jodi Brown returns to EVT to take up the position of General Manager of QT Wellington and Museum Apartment Hotel. Based in the SBH head office in Brisbane, Tobias commenced the role on August 28.
Explore 24 is taking place on May 14-15 at the Aria Resort and Casino in Las Vegas The initial phase features 14 creators, with the platform to be opened up to all travellers later this year. The post Explore 24: Expedia Group launches industry-first AI booking tool appeared first on Hotel Management.
Chaszar As Executive Vice President And General Manager of the new Live! Casino & Hotel Louisiana, a $270+ million gaming, dining, hotel, and entertainment destination set to open in Bossier City in the first quarter of 2025. The Cordish Companies today announced the appointment of John J.
“I have loved working with the inspirational team at Altis Architecture,” said Leah Manwaring, Design Manager, Modieus, “Each area on this project is distinctively different, so we’ve been able to showcase the best in flooring design.”
We are located in the heart of Big Sky’s Town Center and in short walking distance to surrounding shops, nightlife, dining and events,” The Wilson Hotel General Manager, Mandy Hotovy, exclusively told Wayfarer. “We Guests can enjoy country line dancing, cornhole, shuffleboard, casino games and more.”
Image Credit: Atlantis Paradise Island “Atlantis continuously elevates the guest experience, and recent developments at The Royal, Paranza and the Atlantis Casino provide guests with upgraded, modern touches while retaining the resort’s integral identity that visitors know and love,” said Audrey Oswell, President and Managing Director of Atlantis.
Dreamscape Hospitality has revealed it will assume management of the Sheraton Denver West Hotel in Lakewood, CO. The hotel is near Red Rocks Amphitheatre, Coors Brewery, Black Hawk Casinos and Bear Creek Lake Park. The post Dreamscape to manage Sheraton Denver West appeared first on hotelbusiness.com.
The hotel will also feature the luxury Ardo Day Spa and guests will also be able to access the amenities at Morris Group’s neighbouring resort The Ville, which include an oceanside swimming pool with a swim-up bar, gym and casino. The post First look: inside Townsville’s first luxury hotel, Ardo appeared first on Hotel Management.
Article - San Juan Marriott Resort & Stellaris Casino Appoints Key Executives - Incoming General Manager, Food & Beverage Director and Executive Chef Announced to lead the property
In this interview with Ronn Niccoli, Chief Marketing Officer of Resorts World Las Vegas, we learn about his approach to managing a large multi-faceted operation, how L&E has become an integral part of the revenue mix and what he’s done to craft a new casino resort brand in a crowded market.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenue management. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.
Melotti most recently served as VP, hotel and casino operations at Hard Rock International, where he spent 18 years playing an integral role in the brand’s exponential growth, expansion and worldwide success. During his tenure, Hard Rock Hotels and Casinos expanded from six to 42 properties.
Monaco: The 208-key Hôtel de Paris Monte-Carlo located on Casino Square in Monaco has named Olivier Thomas as its general manager. I’m proud to join Monte-Carlo Société des Bains de Mer and to become the general manager of the emblematic palace of Casino Square.
Aligned Hospitality Management has expanded its presence in Arizona by adding two properties to its portfolio. With these additions, the company manages nearly 20 properties across various markets. ” The post Aligned Hospitality Management adds two properties appeared first on hotelbusiness.com. Perched at 4,167 ft.,
Maarten, two all-inclusive resorts comprised of the luxe adults-onlySonesta Ocean Point Resortand family-friendlySonesta Maho Beach Resort, Casino & Spa Sonesta Resorts St.
Hotel management company Remington Hospitality has revealed its strategic expansion into the Caribbean market. After a third-quarter filled with domestic growth, the company has begun managing Croc’s Resort & Casino in Costa Rica, marking the management company’s first property in the region.
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