This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands.
From personalized pricing to emerging booking channels, AI is set to reshape revenuemanagement, guest experience, and overall business strategy. Here are my five cents for navigating these changes and positioning your hotel, resort, or casino, for success in an AI-driven world.
When it comes to revenuemanagement, casino resorts require a different approach than traditional hotels. Implemented effectively, a solid casino-centric revenuemanagement strategy can help casinomanagers market their casino to the right audience and price their products to boost bottom-line revenue.
Duetto, a global leader in revenuemanagement solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, today announced a strategic partnership designed to revolutionize the casino resort industry.
Hoteliers and casino resorts need powerful tools to manage reservations efficiently and enhance the guest experience, which will result in extended direct booking conversions and profitable revenue.
Aligned Hospitality Management appointed Deborah Lahti as chief operating officer. Lathi will join Aligned’s corporate team to lead and manage the hotel’s daily business operations and supervise hotel and corporate initiatives. MCR welcomed Sameer Mehra as chief revenue officer.
Leading a team of more than 200 staff is General Manager, David Alexander. It’s such a privilege and honour to be the General Manager for Novotel and Ibis Styles Melbourne Airport, the first new-build internationally branded hotels to open at Melbourne Airport in over two decades,” Alexander said.
Crestline Hotels & Resorts, LLC announced the appointment of Leah McFarland as senior vice president of revenue strategy. McFarland joins the Crestline team from MCR Hotels where she was vice president of revenuemanagement and […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenuemanagement. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.
In this interview with Ronn Niccoli, Chief Marketing Officer of Resorts World Las Vegas, we learn about his approach to managing a large multi-faceted operation, how L&E has become an integral part of the revenue mix and what he’s done to craft a new casino resort brand in a crowded market.
San Francisco, CA – June 27, 2024 – Duetto (“Duetto” or the “Company”), a leading provider of revenuemanagement software for the hospitality industry, today announced that it has been acquired by GrowthCurve Capital (“GrowthCurve”). Duetto offers innovative solutions that simplify hotel operations and optimize revenue.
[New York, 13 August] – Mews , the industry-leading hospitality cloud , and Duetto, a leading provider of revenuemanagement software for the hospitality industry, have now exceeded 600 joint hotel customers, driving revenue growth for hoteliers globally.
LONDON, June 6 2024 – The Access Group , a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels. This strategic move for SHR brings a wealth of benefits to our customers.
Cendyn announces that The Maho Group has selected Cendyn to power CRM, revenuemanagement, and business intelligence at two St. Maarten resorts, the Sonesta Maho Beach Resort, Casino & Spa and Sonesta Ocean Point Resort.
The discussion centered on AI’s impact and use cases within hotels and casinos now and in the near future. Kennedy said: “From a revenuemanagement perspective, data accuracy is paramount if AI is to fulfill its promise for hospitality. Gaming and hospitality leaders are viewing AI as promising,” he said.
Hotel management company EOS Hospitality has appointed Joe Pettigrew as chief commercial officer. By partnering with the management’s executive team and commercial leaders, Pettigrew was tasked with developing and executing commercial strategies to success across all market segments and acquisition channels. for several years.
Revenuemanagement software (RMS) provider Duetto has unveiled a brand refresh that incorporates the mathematical “greater than” symbol and a new color palette. One that has all the hallmarks of our past and represents our promise to our hotel clients: Duetto delivers greater revenue.”
Hotel tech leaders expand partnership to deliver greater insights and efficiencies for hotel revenue teams March 12, 2024 – Duetto , the leader in cloud-based Revenue Strategy solutions, and Amadeus , a leading global travel industry technology partner, today announce an expansion to their strategic relationship.
DISH Business launches OnStream platform DISH Business has debuted OnStream , a Platform as a Service (PaaS) that delivers content to TV screens, displays and mobile devices to power custom digital experiences for hotel management, staff and guests. Additionally, OnStream will soon tap into loyalty data to personalize guest offers.
GrowthCurve Capital has acquired Duetto, a provider of revenuemanagement software for the hospitality industry. Duetto offers innovative solutions that simplify hotel operations and optimize revenue, according to the company. GrowthCurve is acquiring the business from affiliates of Warburg Pincus and other shareholders.
The Access Group , a business management software provider, has added global hotel and casino technology specialist SHR to its AI-powered, end-to-end platform for hotels. They’ll gain access to a complete suite of products and services, including hospitality-specific HR, payroll, learning management and staff scheduling software.
To delve deeper into this issue, we spoke with Tony Marshall, VP Managing Director APAC at Agilysys. For instance, spa staff can coordinate treatments with restaurant bookings, front desk agents can suggest targeted, personalised, upgrades, and restaurant managers can recommend specific wines based on past preferences.
a provider of spa management SaaS software. Book4Time manages guest experiences at spas, international hotels, resorts, casinos, golf and private member clubs in more than 100 countries. Hospitality properties use Book4Time’s appointment booking, contactless guest intake, revenue and yield management and other capabilities.
Its 38-story layout also boasts 14 specialty restaurants and bars, a casino, an entertainment complex, and a unique Sky Garden on the top floor that offers panoramic vistas of Jeju Island. These integrated payment solutions enable hotel operators and finance teams better to manage day-to-day transactions and payment settling and reporting.
SHR provides distribution, guest and revenuemanagement software to over 1500 independent, group, casino and long-stay hotels. The company drives £2 billion in revenue per year through its Windsurfer CRS, selling 19 million room nights and managing 6.6 million reservations.
The company has completed its merger with Pegasus , acquired booking engine digitalhotelier , and continued its global growth with the appointment of a managing director in India. Cendyn provides revenue, eCommerce, distribution, marketing, and sales teams with data, applications, and analytics, to capture demand and grow business.
This makes it particularly relevant for businesses like hotels (but also restaurants, casinos, or airlines), which often face high rent expenses. EBITDAR formula explained One way to calculate EBITDAR is first to determine earnings by subtracting all expenses from revenue and then adding back five cost categories.
The number of booking channels lodging businesses must manage has expanded exponentially, from their website to online travel agencies , bed banks, GDS’, and metasearch engines. Unlike a channel manager , a CRS can service search requests and create new reservations in real time. The property management system.
“The year is off to a great start with gross fee revenue reaching a record of $262 million in the quarter,” said Mark S. As of March 31, the company had a pipeline of executed management or franchise contracts for approximately 670 hotels (approximately 129,000 rooms). compared to the same period in 2023. In the U.S.,
From casino floors to hotel lobbies, ultrawide displays stand out to visitors and customers as creative and eye-catching installations that separate the experience from standard displays. Daniel Wheeler, DSCE is a senior hospitality account manager at LG Business Solutions USA.
It’s useful for businesses such as hotels, restaurants or casinos that have unique or variable rent costs. million in a year, and it has $600,000 in total operating expenses, you first need to subtract operating expenses from revenue. Remembering that: EBITDA = Earnings before interest, taxes, depreciation, and amortisation. ?.
Travel marketing platform Sojern has acquired VenueLytics , an integrated guest experience platform serving independent hotels, resorts, chains and casinos. VenueLytics’ expertise in analyzing, unifying and activating data from various hotel management and marketing systems will allow Sojern to deepen our relationships in hospitality.
We focused on management positions only, and, because I came from a Sales and Catering background, I offered the service in those disciplines exclusively. As I used to say: “Can you imagine being in a group hotel and operating without a Conference Services Manager?” I think revenue-generating positions are one of them.
Hotels in Las Vegas on the main strip are great examples, with usually more than one F&B outlet, some forming part of an overground train network and almost all of them operating casinos and show venues. With that in mind, it is less of a question of what sector a hotel fits into than it is a question of what sectors a hotel covers.
For example, there are luxury hotels, boutique hotels, all-inclusive hotels, casino properties, spas, and lifestyle resorts. You may want to consider the following factors: Revenue and Forecasting report Sales, revenue, and forecasting reports are essential in this industry.
Awards ceremonies Recognize outstanding employees, managers, and other staff members by hosting a company awards ceremony. five, ten, or 20 years in business), management retirements, or hitting revenue goals. Milestone events may occur to celebrate significant corporate anniversaries (i.e.,
So, here are a few tips on how can hotels attract guests during Diwali and boost revenue. Meaning, this festival is also an excellent time for international hotels to attract Indians and boost revenue. Maybe I would want to perform puja, gamble in a casino, and even feast on Indian dishes. Decide what strategy to use.
Based out of La Vie’s Sydney Head Office, Harris will be responsible for delivering top line revenue for all Vie properties. His role will include management over everything from revenue and distribution to client and customer engagement, multi-segment contracting and negotiation, product analysis, partnerships and marketing.
It could also be said that to manage an unforgettable relationship with your customers, it wouldn’t hurt to strive for all three. That’s not always humanly possible, however, that is where a little technical help — such as a customer relationship management system, or CRM — comes in.
The hospitality industry spurs economic growth, serves people and communities and provides employment for thousands of people around the world, with some of the most common jobs being: Cafe and restaurant wait staff and managers. Retail managers and sales assistants. Hotel receptionists, staff and managers. Revenuemanagement.
Im a bring in my next Suite Spot guest, clinical professor and director Dr. Peter Ricci of FAU’s Hospitality and Tourism Management program. And every place I opened a hotel or I would babysit a gm, a general manager or whatever the case was, I would teach while I was living in that community. Dr. Peter Ricci : Great.
Hospitality revenuemanagement software provider Duetto has unveiled its 2025 hospitality trends report, revealing that increased costs, AI, personalization, evolving revenue metrics and data are the biggest challenges the industry will face this year, according to the global survey of hoteliers.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content