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Casino hotels comprise only a tiny fraction of hundreds of thousands of hotels across the world. Perhaps due to this limited scope, the industry lacks universal performance metrics, and casino customers might find frustratingly varied booking experiences across different brands.
From personalized pricing to emerging booking channels, AI is set to reshape revenuemanagement, guest experience, and overall business strategy. Here are my five cents for navigating these changes and positioning your hotel, resort, or casino, for success in an AI-driven world.
When it comes to revenuemanagement, casino resorts require a different approach than traditional hotels. Implemented effectively, a solid casino-centric revenuemanagement strategy can help casinomanagers market their casino to the right audience and price their products to boost bottom-line revenue.
Duetto, a global leader in revenuemanagement solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, today announced a strategic partnership designed to revolutionize the casino resort industry.
Crestline Hotels & Resorts, LLC announced the appointment of Leah McFarland as senior vice president of revenue strategy. McFarland joins the Crestline team from MCR Hotels where she was vice president of revenuemanagement and […] The post This Week’s Comings & Goings appeared first on LODGING Magazine.
San Francisco, CA – June 27, 2024 – Duetto (“Duetto” or the “Company”), a leading provider of revenuemanagement software for the hospitality industry, today announced that it has been acquired by GrowthCurve Capital (“GrowthCurve”). GrowthCurve is acquiring the business from affiliates of Warburg Pincus and other shareholders.
Anyone who has worked in the hospitality industry for a few years would enthusiastically attest to the importance of yield management in hotels, particularly in hotel revenuemanagement. Furthermore, we will provide examples of successful yield management strategies and offer tips on how to implement them in your hotel.
Cendyn announces that The Maho Group has selected Cendyn to power CRM, revenuemanagement, and business intelligence at two St. Maarten resorts, the Sonesta Maho Beach Resort, Casino & Spa and Sonesta Ocean Point Resort.
GrowthCurve Capital has acquired Duetto, a provider of revenuemanagement software for the hospitality industry. Duetto offers innovative solutions that simplify hotel operations and optimize revenue, according to the company. GrowthCurve is acquiring the business from affiliates of Warburg Pincus and other shareholders.
The discussion centered on AI’s impact and use cases within hotels and casinos now and in the near future. When property and revenuemanagement meet data and AI, your property isn’t just smart, it’s a financial genius,” he said. Gaming and hospitality leaders are viewing AI as promising,” he said.
Hotel management company EOS Hospitality has appointed Joe Pettigrew as chief commercial officer. By partnering with the management’s executive team and commercial leaders, Pettigrew was tasked with developing and executing commercial strategies to success across all market segments and acquisition channels. for several years.
[New York, 13 August] – Mews , the industry-leading hospitality cloud , and Duetto, a leading provider of revenuemanagement software for the hospitality industry, have now exceeded 600 joint hotel customers, driving revenue growth for hoteliers globally.
LONDON, June 6 2024 – The Access Group , a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels. This strategic move for SHR brings a wealth of benefits to our customers.
Revenuemanagement software (RMS) provider Duetto has unveiled a brand refresh that incorporates the mathematical “greater than” symbol and a new color palette. Our original logo was taken from the iconic curves of the Alfa Romeo Duetto,” said David Woolenberg, CEO, Duetto.
Katie Moro, Vice President Data Partnerships, Hospitality, Amadeus added, “We’re pleased to extend our partnership with Duetto to ensure that hoteliers have access to the industry’s leading forward-looking market insight for their revenuemanagement strategies.
The Access Group , a business management software provider, has added global hotel and casino technology specialist SHR to its AI-powered, end-to-end platform for hotels. They’ll gain access to a complete suite of products and services, including hospitality-specific HR, payroll, learning management and staff scheduling software.
SHR provides distribution, guest and revenuemanagement software to over 1500 independent, group, casino and long-stay hotels. The company drives £2 billion in revenue per year through its Windsurfer CRS, selling 19 million room nights and managing 6.6 million reservations.
The number of booking channels lodging businesses must manage has expanded exponentially, from their website to online travel agencies , bed banks, GDS’, and metasearch engines. Unlike a channel manager , a CRS can service search requests and create new reservations in real time. The property management system.
This makes it particularly relevant for businesses like hotels (but also restaurants, casinos, or airlines), which often face high rent expenses. The costs above are excluded because they would skew earnings results since they are either beyond managements control, non-cash expenses, or one-off costs.
It’s useful for businesses such as hotels, restaurants or casinos that have unique or variable rent costs. EBITDAR stands for earnings before interest, taxes, depreciation, amortisation, and restructuring or rent costs (EBITDAR).
Based out of La Vie’s Sydney Head Office, Harris will be responsible for delivering top line revenue for all Vie properties. His role will include management over everything from revenue and distribution to client and customer engagement, multi-segment contracting and negotiation, product analysis, partnerships and marketing.
It could also be said that to manage an unforgettable relationship with your customers, it wouldn’t hurt to strive for all three. That’s not always humanly possible, however, that is where a little technical help — such as a customer relationship management system, or CRM — comes in.
The hospitality industry spurs economic growth, serves people and communities and provides employment for thousands of people around the world, with some of the most common jobs being: Cafe and restaurant wait staff and managers. Retail managers and sales assistants. Hotel receptionists, staff and managers. Revenuemanagement.
Im a bring in my next Suite Spot guest, clinical professor and director Dr. Peter Ricci of FAU’s Hospitality and Tourism Management program. And every place I opened a hotel or I would babysit a gm, a general manager or whatever the case was, I would teach while I was living in that community. Dr. Peter Ricci : Great.
Hospitality revenuemanagement software provider Duetto has unveiled its 2025 hospitality trends report, revealing that increased costs, AI, personalization, evolving revenue metrics and data are the biggest challenges the industry will face this year, according to the global survey of hoteliers.
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