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The Rebooking Paradox: A Deep Dive into APAC’s Hospitality Challenge With Tony Marshall

Hotel Speak

This enables your team to provide more relevant and valuable upsells. AI can play a significant role in enhancing personalisation. By analysing guest data, AI can predict preferences and tailor offerings accordingly.

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Unveiling Innovative Marketing Tech Strategies for Maximum Impact

Social Hospitality

This is particularly important if you’re trying to market a bustling hotel, cruise liner, or casino. VR headsets can also help desk agents upsell rooms when guests do arrive. Utilizing cloud-based data management systems can give you access to real-time updates, regardless of your location.

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The Access Group Expands in North America with Acquisition of Hotel Tech Specialist SHR Group

Hotel Speak

LONDON, June 6 2024 – The Access Group , a $1.3bn+ business management software provider, has added global hotel and casino technology specialist SHR to its expanding AI-powered end-to-end platform for hotels.

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The Access Group acquires SHR

Hotel Business

The Access Group , a business management software provider, has added global hotel and casino technology specialist SHR to its AI-powered, end-to-end platform for hotels. “SHR is undoubtedly the world’s leading automated hotel technology platform and a significant addition to our hospitality offering.

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EBITDAR explained: Driving financial health for hotels

Cloudbeds

This makes it particularly relevant for businesses like hotels (but also restaurants, casinos, or airlines), which often face high rent expenses. F&B or events), tap into new market segments such as corporate or family groups, and implement upselling/cross-selling.

Revenue 40
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Sojern acquires VenueLytics

Hotel Business

Travel marketing platform Sojern has acquired VenueLytics , an integrated guest experience platform serving independent hotels, resorts, chains and casinos. Sojern will incorporate VenueLytics’ capabilities as an extension of the Sojern Travel Marketing Platform.

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CRM software is changing the game for hospitality businesses

Hotelier Magazine

He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package. A sprawling resort’s needs may differ from those of a busy casino or a small boutique hotel. The Right Fit The right CRM system is the one that works for your particular needs.