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How Remington Hotels built a brand performance team, increased guest satisfaction, and took market share

Hotel Operations

Why Remington invested in service when others were cutting back “We knew that business would come back around eventually, and wanted to grab market share while everyone is operating very lean. Early on, we saw overall both our guest satisfaction scores and market share improving for the entire portfolio.

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Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Hotel Management

At BWH Hotels, Bagley will focus on strengthening brand presence across the APAC market, expanding market share, and building a robust pipeline for BWH and WorldHotels brands. I love the thrill of chasing business leads and meeting new people, Bagley said.

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Building customer relevance to grow market share

Boutique Hotel News

Remaining relevant to guests is key, and those that don’t are at risk of losing market share. The post Building customer relevance to grow market share appeared first on Boutique Hotel News. As a result, properties face the challenge of a dapt ing their strategies to match these changing behaviours.

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MCR, Island Capital close $260M refi for Sheraton New York Times Square

Hotel Business

MCR Hotels and Island Capital Group (Island) have closed on a $260-million refinancing loan for the 1,780-key Sheraton New York Times Square. Tyler Morse, chairman/CEO, MCR, added, “The hotel’s performance has rebounded since we acquired the hotel, which we believe is a testament to the strength of New York City’s lodging market.

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Key appointments: Hilton, TFE Hotels, Ponant

Hotel Management

Tonetto brings a wealth of industry experience, most recently serving as Director – Hotels at Axsia HTL, where she worked closely with hotel leaders and owners to achieve their goals and maximise return on investment.

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Competition heats up between hotels and short-term rentals

Hotel Business

short-term rental sector used its supply flexibility to recover faster than hotels, especially in coastal and mountain destinations, pushing rentals’ market share to a record 17% of total lodging in summer 2020. higher than rentals, but that gap has closed to 26.6% During the pandemic, the U.S.

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Hilton Snaps Up Graduate Hotels in $210 Million Deal: Consolidation Heats Up in Mid-Scale Market

Hotel Speak

The deal is expected to close in the second quarter of 2024, subject to regulatory approvals. With this acquisition, Hilton takes a significant step towards solidifying its dominance in the hospitality industry, particularly in the coveted mid-scale market segment.

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