Social Hospitality

AUGUST 13, 2024

Marketing has evolved dramatically from traditional, one-way communication methods to consumer-centric approaches. Past strategies relied heavily on top-down messaging, where brands controlled the narrative, and consumers were passive recipients. What Is Co-Creation?

Consumer 235

Consumer Branding Market Marketing 235

Hospitality Net

MAY 1, 2024

The research, based on a survey of 19,000 consumers across 12 countries highlights the issue of ‘information overload’, with 73% of consumers feeling inundated by too much choice and 75% saying they are bombarded by advertising, resulting in 74% abandoning purchases in the last three months of 2023.

Consumer 260

Consumer Retail Travel 260

Lodging

NOVEMBER 14, 2023

These strategies present an opportunity for hoteliers to curate […] The post Tracking Snacking: Three Consumer Trends to Help Hoteliers Curate Their F&B Offerings appeared first on LODGING Magazine.

Consumer 298

Consumer Scale Dining Services 298

Hospitality Net

AUGUST 1, 2024

A consumer spending revival may be on its way for the second half of 2024. Favourable economic indicators, combined with the highest consumer sentiment in three years, could fuel a more positive finish to the year for some retailers. While there’s an intention for more spending, the majority of consumers are planning cutbacks.

Consumer 189

Consumer Retail Intent Operations 189

Hospitality Net

JUNE 3, 2024

Often, the consumer buying cycle for larger purchases, such as travel or luxury goods, is anything but straightforward. They must ensure brands are delivering on consumer expectations by providing the right experience to create not just a customer, but a long-term loyal customer.

Consumer 236

Consumer Market Marketing Intent 236

Skift Blog

APRIL 16, 2024

Skift Take: Transportation Secretary Pete Buttigieg said the partnership would fast-track the process for resolving passenger complaints. Meghna Maharishi Read the Complete Story On Skift

Consumer 331

Consumer 331

Hospitality Net

MARCH 4, 2024

This marks the company’s second appearance at the prestigious international event, where it aims to provide an insider’s view into its latest technological innovations and cast a spotlight on the transformative consumer trends shaping the future of travel.

Consumer 243

Consumer Events Travel 243

Skift Blog

DECEMBER 20, 2023

Skift Take: Airbnb will offer compensation worth about $154 per customer. Remember, Airbnb: That's $230 in Australian dollars. Sean O'Neill Read the Complete Story On Skift

Consumer 306

Consumer Travel 306

Hospitality Net

MAY 15, 2024

The World Travel & Tourism Council (WTTC) together with IC Bellagio and Members of the private Travel & Tourism sector, has launched a new consumer focussed initiative helping travellers understand how they can discover the world sustainably.

Consumer 202

Consumer Tourism Travel 202

Hospitality Net

APRIL 22, 2024

Today, Booking.com releases new research, with insights gathered from more than 31,000 travelers across 34 countries and territories, exploring the latest consumer attitudes, priorities and influences related to sustainable travel.

Consumer 248

Consumer Travel 248

Skift Blog

DECEMBER 15, 2023

Skift Take: Today's podcast looks at airline passenger complaints, Dubai’s ascendency, and Indian tourists’ interest in African nations. Rashaad Jorden Read the Complete Story On Skift

Consumer 278

Consumer 278

Skift Blog

SEPTEMBER 29, 2023

Skift Take: Carnival Cruise executives don't see the macroeconomic slowdown everybody is talking about. Dawit Habtemariam Read the Complete Story On Skift

Consumer 299

Consumer 299

Skift Blog

SEPTEMBER 17, 2024

Skift Take: The Alaska-Hawaiian merger cleared another major hurdle after receiving the green light from the DOT. Meghna Maharishi Read the Complete Story On Skift

Consumer 306

Consumer 306

Skift Blog

AUGUST 12, 2024

Skift Take: Could international expansion help offset sluggish growth in the U.S.? "Global" "Global" was the word executives said the most on earnings calls we reviewed. Sean O'Neill Read the Complete Story On Skift

Consumer 279

Consumer Tourism Travel Hotels 279

Hospitality Net

MAY 7, 2024

While the discussion around Artificial Intelligence (AI) has been going on for years, there has been a renewed level of enthusiasm since the introduction of generative AI technologies like ChatGPT.

Consumer 246

Consumer Hospitality 246

Skift Blog

DECEMBER 18, 2024

Skift Take: As someone who has devoted all of my life to media, it pains me to say this: consumer travel media, in its current incarnation, is dead. The world has changed, and its time for us to move on. Rafat Ali Read the Complete Story On Skift

Consumer 130

Consumer Travel Market Marketing 130

Skift Blog

JANUARY 16, 2024

Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers. Amazon Ads Read the Complete Story On Skift

Travel 348

Travel Consumer Branding Business 348

Hospitality Net

SEPTEMBER 25, 2024

The American Hotel & Lodging Association (AHLA) this week is hosting its annual Hotels on the Hill fly-in event, which will draw more than 200 hoteliers and industry leaders from 36 states to Capitol Hill to lobby for a variety of important policies.

Consumer 246

Consumer Events Hotels 246

Skift Blog

MAY 9, 2024

Skift Take: Federal agencies are currently investigating whether airlines have devalued frequent flyer miles to make it more difficult for consumers to redeem award tickets. Meghna Maharishi Read the Complete Story On Skift

Consumer 325

Consumer 325

Skift Blog

JUNE 22, 2024

Whether this leads to more competitive pricing or simply shifts consumer costs elsewhere remains to be seen. Skift Take: California's bold move is forcing all U.S. based hotels to put all their cards on the table, setting a new standard for price comparison that will likely go national. Sean O'Neill Read the Complete Story On Skift

Consumer 317

Consumer Hotels Resorts 317

Skift Blog

SEPTEMBER 2, 2024

Skift Take: Yatra’s acquisition of a corporate travel company highlights its shift towards the more profitable business travel market, especially as competition heats up in the consumer travel space. With consumer revenue dropping, Yatra is doubling down on corporate clients. Peden Doma Bhutia Read the Complete Story On Skift

Travel 317

Travel Consumer Revenue Business 317

Skift Blog

NOVEMBER 30, 2023

Skift Take: Curious which trends will drive consumer travel interest in 2024? Expedia Group’s “Unpack ‘24” report offers actionable insights to help travel companies align with an array of offbeat trends and connect with travelers. Expedia Group Read the Complete Story On Skift

Consumer 331

Consumer Travel OTA 331

Skift Blog

SEPTEMBER 5, 2024

Skift Take: The investigation seeks to determine whether recent industry trends like devaluing the worth of miles and consolidation have adversely affected consumers. Meghna Maharishi Read the Complete Story On Skift

Consumer 340

Consumer 340

Skift Blog

JUNE 20, 2024

Skift Take: Varying state laws on price transparency may become confusing for consumers and a more complex issue for short-term rental providers. Dennis Schaal Read the Complete Story On Skift

Consumer 334

Consumer Accommodation Resorts Travel 334

Skift Blog

OCTOBER 4, 2023

Skift Take: Hilton has released a "trends report" aimed at consumer news sites. These three points are noteworthy for industry insiders. Sean O'Neill Read the Complete Story On Skift

Consumer 299

Consumer Resorts Travel Hotels 299

Skift Blog

SEPTEMBER 16, 2024

Skift Take: As travel rebounds, it's time to reassess what consumers, businesses, and governments need to keep the industry growing sustainably. The ecosystem’s health depends on partnerships that extend across the value chain. Mastercard Read the Complete Story On Skift

Travel 278

Travel Consumer Business Hospitality 278

Skift Blog

AUGUST 15, 2024

Skift Take: Consumers hate junk fees and lawmakers have been slowly cracking down. But businesses are still pushing back. Rashaad Jorden Read the Complete Story On Skift

Consumer 325

Consumer Travel Business 325

Skift Blog

JUNE 7, 2024

Skift Take: The spring travel surge and strong consumer sentiment boosted the Skift Travel Health Index in April 2024. The momentum is expected to continue. Saniya Zanpure Read the Complete Story On Skift

Travel 328

Travel Consumer Tourism 328

Skift Blog

MARCH 22, 2024

Skift Take: Four startups raised nearly $280 million this week alone for services that help consumers travel without owning personal vehicles. Justin Dawes Read the Complete Story On Skift

Consumer 324

Consumer Services Travel 324

Skift Blog

DECEMBER 3, 2024

Skift Take: First class seats will soon be available on Frontier flights as the carrier looks to boost its revenues amid high consumer demand for premium products. Meghna Maharishi Read the Complete Story On Skift

Consumer 288

Consumer Travel Revenue Business 288

Skift Blog

AUGUST 12, 2024

Skift Take: Today’s consumers are increasingly inspired by their favorite TV shows and movies. By aligning ads with this engaging content, travel brands can reach consumers at pivotal moments in their planning journey and enhance conversion rates. Amazon Ads Read the Complete Story On Skift

Consumer 278

Consumer Travel Branding 278

Skift Blog

OCTOBER 17, 2024

Skift Take: Large scale acquisitions between consumer travel brands are rare these days, but now there are rumblings of one between Uber and Expedia. Could it work out? We're skeptical. Justin Dawes Read the Complete Story On Skift

Scale 328

Scale Consumer Travel Branding 328

Skift Blog

APRIL 11, 2024

Skift Take: Credit card loyalty programs play a unique role in shaping consumer behavior and travel spending. A new report from iSeatz explores how banks are structuring their rewards to encourage flexibility, enable choice, and unlock value for today’s consumers. iSeatz Read the Complete Story On Skift

Travel 278

Travel Consumer 278

Skift Blog

FEBRUARY 26, 2024

Skift Take: CoStar Group faces a consumer class action lawsuit alleging it conspired with luxury hotel operators like Marriott and Hilton to boost room rates artificially. Sean O'Neill Read the Complete Story On Skift

Consumer 321

Consumer Operations Hotels 321

Skift Blog

MAY 13, 2024

airlines have filed a lawsuit against the Department of Transportation’s “junk fees” rule, arguing that it would create more confusion for consumers. Skift Take: Major U.S. Meghna Maharishi Read the Complete Story On Skift

Consumer 317

Consumer 317

Skift Blog

FEBRUARY 6, 2024

Skift Take: United’s Super Bowl ad focuses on its no-change-fees policy as Washington casts scrutiny on airlines’ consumer practices. Meghna Maharishi Read the Complete Story On Skift

Consumer 312

Consumer 312

Skift Blog

DECEMBER 2, 2024

Skift Take: As direct competition from hotels and airlines in the consumer business increases, online travel companies in India are rapidly expanding their presence in the "more profitable" corporate travel segment. Bulbul Dhawan Read the Complete Story On Skift

Travel 278

Travel Consumer Business Hotels 278