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A recent CBRE analysis for LODGING noted that rising wages, heightened supply costs, and ongoing labor challenges have prompted hoteliers to increasingly scale back restaurant hours and menu offerings, reduce their in-room dining and minibar service, and adopt self-serve kiosks and grab-and-go market models.
Mike zkan, founder/CEO, Kitchenless , is leading this innovative shift with a vision to make gourmet dining simpler, more sustainable and more profitable for hospitality providers. market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen.
Later in the year in November, Velaa Private Island will also host a Gastronomy Month, showcasing collaborations between Velaa’s Culinary Director Gaushan De Silva and renowned Michelin-starred chefs from around the globe, offering guests exclusive dining experiences in the resort’s signature restaurant, Aragu.
“Today we are combining Sam Nazarian’s unmatched culinary and lifestyle experience with the unrivalled scale and resources of the world’s largest hotel franchisor to fuel Project HQ Hotels and Residences,” said Wyndham President and CEO, Geoff Ballotti. Our owners drive our success.
Take in-room dining for example. With a branded mobile app or a smart-room tablet placed bedside, guests can now view dining menus digitally, place their order, and then track its progress just like they would an order from their favorite taco shop on DoorDash. Make Music Magic Gone are the days of AM/FM in-room radios. Newspapers.
Cultural interactions, local dining, experiential travel, and team-building activities are all in the mix. Essentially, the line between consumer festivals and corporate events will continue to blur, as elements of the former become a means of engagement for the latter. not cost-, time-, or conflict-related). The portion of U.S.
Modern reservations often involve interconnected elements such as airport transfers, dining reservations and bookings for activities and amenities beyond the room reservation alone. Not only is this manual approach time-consuming and stressful for staff, it also is prone to human error and inaccurate re-bookings that frustrate guests.
The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation.
Today’s consumers are used to being catered to and thanks to technology, they can have nearly anything they want — from a three-course dinner from their favorite restaurant to a package of paper towels from Amazon — delivered right to their doorstep within minutes with just a few taps of their mobile device.
Managing reservations across various platforms, overseeing restaurant operations, and maintaining an engaging online presence became increasingly time-consuming. The complexity and time-consuming nature of their existing processes made them realise the need for a more efficient and integrated solution to manage their operations effectively.
The world is going digital, making it easier for consumers to book travel and make payments. For owners and operators of independent lodging businesses, credit card fraud is not only time-consuming and costly, but it can also damage traveler trust, guest loyalty , and online reputation.
They may specialize in a specific type of event, such as weddings or corporate events, or offer extensive services for large-scale, private, and VIP events. Many venues that offer in-house dining or catering services require you to use them, while some allow clients to work with outside vendors.
If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.
The ability to specialize in one field can help you attract more consumers by meeting their unique demands. They shape consumer perceptions , influence booking decisions , and directly impact a hotel’s reputation. They can leverage consistent standards and economies of scale to deliver reliable experiences.
Avoid cluttering your logo with excessive details – it can appear busy and lose impact, especially when scaled down for various uses. Alternatively, sleek and refined sans-serif fonts can convey a modern, minimalist aesthetic that appeals to contemporary luxury consumers.
The video is a touch long at 32 minutes, but it’s broken up into chunks on YouTube, with an intro, a featurette on the lobbies, exploration of the rooms, and then a focus on dining. If your hotel website falls past the first page of results, consumers won’t find you. You can always jump ahead to the part that piques your interest most.
Managing multiple revenue centers—such as restaurants, snack bars, rooftop or poolside bars—without a unified system is time-consuming, error-prone, and leads to a fragmented experience for the guest. No need to be on-site to check in on your operations, and your system is always up-to-date and can easily scale as your business grows.
In an environment where consumer preferences are rapidly changing and competition is fierce, focusing on profitability ensures that hotels can sustain and grow in the long run. This could involve adopting energy-saving practices, optimizing staff schedules to match demand, and leveraging economies of scale for procurement.
At Choice Hotels Canada, we provide a complimentary hot buffet breakfast for guests staying at the majority of our mid-scale brands,” says Gilbert. Additionally, hotels must adapt their offerings to align with evolving consumer preferences and dietary restrictions.
Its user-friendly interface, coupled with its ability to scale to events of varying sizes and complexities, has made it a go-to solution for event planners across industries. Apps that encourage carpooling, provide eco-friendly lodging options, and suggest local, sustainable dining choices are becoming integral to the event experience.
That being said, they all follow a similar system, with one star being the most basic type of accommodation and five star being on the luxury end of the scale. In-house fine dining establishments (usually multiple bars and restaurants). One star hotel classification. This is the most basic standard of hotel. Valet parking. Golf resort.
Yet one should not expect space travel to become the norm anytime soon but, eventually, it is expected to become more accessible and popular on a small scale. For instance, consumers expect the entire booking process to be user-friendly and streamlined, providing them with all the information they need in a single view.
Demonstrate the value proposition to guests before scaling up. Personalized Guest Experiences Create NFTs that represent one-of-a-kind experiences tailored to individual guests, such as personalized spa packages, bespoke city tours, or private dining experiences with chef-special dishes.
A staggering 75% of consumers admit to judging a business’s credibility based on its website design. Through professional photography and thoughtful design, you can showcase the unique features of your accomodation, from luxurious rooms to exquisite dining options.
One study by Cornell University estimated that a 1-point increase in user review score (on an OTA’s 5-point scale) would allow a property to increase prices by 11.2% The connection between reputation and rates Several research studies have confirmed the connection between reputation and rates. without harming its occupancy rates.
The large-scale homepage image carousel of various worldwide destinations is a treat for the eyes, while the clear priority for UX makes the browsing experience delightful. The site’s navigation menu is transparent to let the large-scale imagery stand out, and it scrolls as you do.
Now transformed, Leboeuf oversees the 120 hotel rooms and suites, 85 private residences, and nine exceptional dining venues, including three unique culinary experiences crafted by three-Michelin-star Chef Mauro Colagreco – which make up The OWO. The Brit List top 25 Hoteliers of 2024 Meghan Taylor.
Carswell leverages his extensive experience to deliver and manage both independent and large-scale commercial hospitality projects, from refurbishments to new builds. She has worked at a range of scales, from landmark projects to curios, and is passionate about integrating architecture and interiors into cohesive experiences.
Placing yourself on a scale of personal growth is especially important for a hotel manager. Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. This industry heavily relies on consumers having disposable income.
Placing yourself on a scale of personal growth is especially important for a hotel manager. Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. This industry heavily relies on consumers having disposable income.
Even in today’s economic climate, consumers globally are allocating a larger share of wallet to experiences over goods, including 48 per cent of Canadians who are prioritizing travel at the expense of other spending. In addition, we’ve been working hard to re-build international visits as well as the critical conventions and events sector.
Grew up in a big Italian family where everything was always centered around the dining table. We, we wanna be very hands-on, and we want to grow and scale as, as our portfolio grows. We don’t, don’t try and educate our consumer. Joseph Grieco : Sure, so I actually started on the food and beverage side.
And, um, I started working as a teenager in a fine dining restaurant and happened to have an absolute amazing mentor who was a self-made millionaire and owned fine dining restaurants all over South Florida. So our more rigorous, arduous, time consuming degree is the Bachelor of Business Administration and the BBA.
Proximity to amenitiessuch as dining, retail and entertainmentis often a significant draw of mixed-use developments. Curated guest experiences: Offering amenities that reflect the local culturesuch as locally sourced dining options or neighborhood toursstrengthens a projects connection to its community.
However, managing multiple platforms manually can be time-consuming and prone to errors, like double bookings or inconsistent pricing. Starting small and scaling strategically, with the right tools, ensures your OTA presence is both effective and manageable. At this point Channel Manager becomes invaluable.
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