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As society undergoes profound changes, so does the behaviour of consumers, and this transformation has a significant impact on hotels. Demand for Personalization Guests now expect a more personalized experience during their stay, from tailored room amenities to personalized recommendations for dining and activities.
Whether through corporate gifting, special packages, or targetedmarketing, there are numerous ways to keep voucher sales flowing throughout the year. Offer guests a package that includes accommodations alongside dining, spa treatments, or adventure activities. 5 Effective Strategies to Drive Hotel Gift Voucher Sales All Year 1.
As an ever-evolving e-organism, AirAsia Superapp also includes the ability to book hotels, ridesharing, dining, insurance, buses, ferries and trains as well as packages inclusive of airfares and hotels under a feature called Snap. In addition, the AirAsia Super App has also been connected with more than 700 global airlines.
Consumers are becoming increasingly aware of their impact on the environment, and they’re demanding businesses put forth efforts to reduce this impact. Additionally, advances in data analytics are allowing hotels to gain valuable insights into customer preferences that can be used for targetedmarketing campaigns.
Whether through corporate gifting, special packages, or targetedmarketing, there are numerous ways to keep voucher sales flowing throughout the year. Offer guests a package that includes accommodations alongside dining, spa treatments, or adventure activities.
Discover who your targetmarket should be when creating travel ads for luxury audiences and what elements the ads require. If consumers were looking for a lower-cost deal than booking through Royal Caribbean International, they’d have plenty of options. Here are some ways it’s been done.
Offer Highly TargetedMarketing Opportunities All smartphones possess geolocation services. And while most people use these for GPS functionality or updating social media, did you know you can adapt them for your property to send out targeted promotions and special offers?
Luxury hotel marketing is a specific type of marketing that is developed to attract a distinct group of consumers. These consumers are seeking exceptional and unique experiences, spacious and well-appointed accommodations, outstanding customer service and the highest quality of everything from food to furnishings.
By developing detailed guest personas, you can better understand your targetmarket and make informed decisions about your hotel’s branding and marketing strategies. The ability to specialize in one field can help you attract more consumers by meeting their unique demands.
A hotel marketing strategy outlines a path to enhance the brand, charm guests, and boost bookings. Customized to the hotel’s target audience, location, and services, the plan contains key elements such as identifying the targetmarket, brand positioning, and creating an online presence.
This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. Cross-selling, on the other hand, promotes additional services, such as spa treatments or dining packages. They took a lot of guesswork and personal judgement out of the equation.
The best way to make your hotel will depend on your specific location, targetmarket, brand, and resources. With technology and manufacturing capabilities increasing, so does your ability to serve better food and deliver a better dining experience. Here are some ideas for different areas of your business on how to innovate.
Key Takeaways: Explore how carefully selected words can evoke emotions, create desire, and shape perceptions of luxury products and experiences Discover the importance of crafting a brand narrative rooted in rarity, prestige, and status to entice discerning consumers. Gucci allows consumers to “wear the product” before making a real purchase.
Personalized Guest Experiences Create NFTs that represent one-of-a-kind experiences tailored to individual guests, such as personalized spa packages, bespoke city tours, or private dining experiences with chef-special dishes. Market Understanding and Guest Education: Many of your guests are likely unfamiliar with NFTs.
In-house fine dining establishments (usually multiple bars and restaurants). The star rating system is widely recognised by consumers across the globe, and having that kind of accreditation could therefore be seen as a strong marketing tool. Valet parking. 24-hour room service. A doorman or butler. Nightly turndown services.
Experiences Highlight the best parts of staying with you, like your top-tier spa or gourmet dining, to draw guests in. Hopefully, those hotel ad examples piqued your interest and inspired you to review your marketing campaigns more seriously. As you begin to build a luxury hotel marketing strategy, it must include these elements.
Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.
Know your customer base Today’s travel market is diverse, encompassing everything from baby boomers to socially-minded millennials to wealthy leisure travellers. The more you understand your targetmarket and the emotional experiences they seek, the better you can tailor your products and offerings to serve them.
A staggering 75% of consumers admit to judging a business’s credibility based on its website design. Through professional photography and thoughtful design, you can showcase the unique features of your accomodation, from luxurious rooms to exquisite dining options.
Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.
Even in today’s economic climate, consumers globally are allocating a larger share of wallet to experiences over goods, including 48 per cent of Canadians who are prioritizing travel at the expense of other spending. And we knew it would take more than an innovative marketing campaign.
Instead, start with 3–5 well-chosen OTAs that cater to your targetmarket and region. By listing your property on these region-specific OTAs, you can effectively target local guests who may not typically use global platforms As your hotel gains traction and you understand your audience better, you can expand to more OTAs.
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