Intelity

APRIL 18, 2023

Consider the following ideas to enhance the hotel guest experience at your property In a world largely driven by customized technology, today’s consumers don’t just crave personalization, they expect it — and they expect it from their hotel stay, too. Ask your staff to recommend your best bottle during their next dining interaction.

Upsell 85

Upsell Hotels Services Revenue 85

Intelity

JULY 11, 2023

This means it’s imperative to woo consumers by leaning into what they want and finding ways to make those things happen seamlessly. Hotels that invest in delivering on consumer expectations will see an increase in brand loyalty, which leads to an increase in revenue.

Upsell 65

Upsell Hotels Shopping Services 65

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections. “Our

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. Upselling and cross-selling strategy pricing Upselling and cross-selling revolve around enhancing guest value.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Boutique Hotel News

NOVEMBER 2, 2022

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. Shoppable content taps into consumer desires.

Retail 52

Retail Shopping Services Consumer 52

Social Tables

DECEMBER 27, 2018

Cultural interactions, local dining, experiential travel, and team-building activities are all in the mix. This adds value for the planner by helping them better meet their event objectives, while adding value for the hotel or venue as an upselling technique. not cost-, time-, or conflict-related). The portion of U.S.

Events 167

Events Business Scale Consumer 167

Hotel Business

NOVEMBER 27, 2023

Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue. Or for properties with in-house dining, the device could be set up to recommend the daily dinner special or happy hour options in the lobby bar. It makes the entire experience feel personalized and unique—perfect for #influencer culture.

Business 64

Business Services Operations ROI 64

Cloudbeds

FEBRUARY 28, 2024

If the components aren’t integrated, the revenue manager must perform these tasks manually, a time-consuming and error-prone process. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Little Hotelier

MARCH 20, 2023

We can also see that chatbots are becoming more popular in general, given 88% of consumers had an interaction with one in the previous year. Hotels can take the same approach to selling rooms, upselling guests, and selling extras. Hotels can often be slow adopters of new technology, leaving some guests frustrated.

Hotels 64

Hotels Consumer Services Operations 64

Inn Quest

MAY 11, 2023

Additionally, upselling additional services or goods through bundling enables hotels to increase revenue. It is more convenient for guests to enjoy a full dining experience while staying on the property when breakfast, lunch or dinner are included in the room rate.

Revenue 88

Revenue Occupancy Hotels Marketing 88

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Services Upsell Operations 54

Cloudbeds

SEPTEMBER 12, 2024

Guest experience Managing and personalizing the guest experience was once a time-consuming and tedious process. However, responding to each review can be quite time-consuming, especially if you want to personalize replies and avoid boilerplate formulas.

Hospitality 52

Hospitality Revenue Management Hotels Forecasting 52

Cloudbeds

SEPTEMBER 20, 2024

Managing multiple revenue centers—such as restaurants, snack bars, rooftop or poolside bars—without a unified system is time-consuming, error-prone, and leads to a fragmented experience for the guest. You want to save time Time is one of your most valuable resources, and most costly expenses.

Revenue 52

Revenue Operations Services Hotels 52

Cloudbeds

JUNE 5, 2024

McGuire and Jeannette Ho—included in their book Hotel Pricing in a Social World: Driving Value in the Digital Economy —showed that: “lowering the price of a badly rated and negatively reviewed property provides no additional value in the minds of consumers.” Hotels Quality. Reputize.

Revenue Management 52

Revenue Management Revenue Occupancy Average Daily Rate 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

Catala Consulting

JANUARY 5, 2025

The hospitality industry is undergoing a rapid transformation, driven by shifts in consumer expectations and technological advancements. Action Tip: Implement an AI-driven booking assistant to guide guests through reservations and upsell personalized add-ons, like late check-outs or spa treatments.

Digital Marketing 52

Digital Marketing Market Marketing Hospitality 52

AskSuite

JANUARY 24, 2025

Promote Upsell Opportunities : Spa packages, dining discounts, and room upgrades are key revenue drivers. Provide Local Recommendations : Suggesting nearby attractions, dining options, or activities is not only helpful but positions your hotel as a local guide that’s in the know.

Revenue 98

Revenue Sales Hotels Dining 98

AskSuite

JANUARY 24, 2025

Promote Upsell Opportunities : Spa packages, dining discounts, and room upgrades are key revenue drivers. Provide Local Recommendations : Suggesting nearby attractions, dining options, or activities is not only helpful but positions your hotel as a local guide that’s in the know.

Revenue 52

Revenue Sales Hotels Dining 52