Hotel Business

MAY 6, 2024

In her role, she is responsible for the company’s accounting, financial reporting, tax, systems optimization/technology and risk management functions. Additionally, Philp previously worked for large consumer products brands including PepsiCo, Kraft General Foods, Pizza Hut and Campbell Soup. and The Krystal Company.

General Manager 110

General Manager Consumer Management Services 110

Hotel Management

MAY 16, 2024

When Max Mason commenced the role of General Manager at boutique Bundanoon property Osborn House, he quickly realised that the weight of staffing costs related to the number of revenue-generated rooms left some room for improvement. But rather than cut jobs or wages, Mason decided to add more rooms. “I

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Construction Accommodation Hospitality Management General Manager 246

Hotel Management

SEPTEMBER 17, 2024

Choice delivers the consumer confidence that comes with a trusted brand, so guests know what they’re getting every time they stay,” said M&G Group General Manager, Greg Winston. “It It is very clear to me that M&G and Choice share the same values. We’re both authentic and honest, and we aim to over-deliver.”

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General Manager Revenue Management Hotels Consumer 130

Hotel News Resource

NOVEMBER 15, 2023

Losada Revol joins Choice from Amazon, where he was Director of Corporate Development Finance, covering the company's global operations and international consumer verticals.

General Manager 59

General Manager Consumer Management Operations 59

Hotel Management

SEPTEMBER 3, 2024

It’s a big toolbox,” says Greg Winston, Group General Manager of M&G Group, explaining why he’s chosen to continue expanding the Group’s collection of hotels with Choice Hotels. That’s where Choice Hotels comes in, offering the support and expertise you need to drive success at every level. But it goes beyond that.

Hotels 130

Hotels Consumer General Manager Branding 130

Hotel Management

FEBRUARY 28, 2025

Asset management strategies were also discussed, stressing the importance of collaboration with partners, including General Managers. Panel discussions also highlighted the importance lifestyle brands in South East Asia, as well as traditional corporate hotel offerings.

Events 130

Events Resorts Hospitality Branding 130

Hotel Management

JULY 10, 2024

We are extremely excited to be investing in the rapid rise of women’s sport,” said Mercure Sydney Manly Warringah General Manager, Scott Bear. “We We hope this partnership can help to raise its profile, not only on the Northern Beaches, but across Australia and provide support for the growth of women’s sport.

Accommodation 130

Accommodation General Manager Consumer Travel 130

Hotel Management

DECEMBER 12, 2024

Powell; Ala Moana Hotel by Mantra General Manager, Daniel Barnard; Hawaii Visitors and Convention Bureau Chairperson, Sean Dee; Hawaii Hotel Alliance President, Jerry Gibson; Powell and Aucello Principal F. In his keynote, Bailey looked at the clear need for transparency in the liquor industry.

Events 130

Events General Manager Tourism Resorts 130

Demand Calendar

JULY 30, 2024

This blog aims to delve into the current state of the consumer and analyze how these evolving behaviors and preferences will impact the hotel industry. By understanding these trends, hotel businesses can strategically position themselves to capture emerging opportunities and navigate the challenges of this dynamic market.

Consumer 98

Consumer Travel Business Marketing 98

Hotel Management

JUNE 29, 2023

Marriott GM takes up Four Points role in Auckland Four Points by Sheraton Auckland prepares to welcome Jai Leighton as General Manager effective July 17, 2023. Jai Leighton He relocated to Auckland to introduce the JW Marriott brand to the New Zealand market, overseeing the conversion of the property, as Hotel Manager. “We

Revenue 130

Revenue General Manager Revenue Management Tourism 130

Hotel Speak

MAY 28, 2024

The world of travel payments is tough, with high expectations from consumers and complex transaction requirements for B2Bs Travel bookings are back. Consumers demand the latest payment tech The days of needing to carry cash and traveller’s cheques for trips abroad are almost gone in many regions of the world.

Travel 111

Travel Consumer Business Retail 111

Demand Calendar

JUNE 21, 2023

Market segmentation is a strategic process that divides a broad customer base into subsets of consumers with common needs, interests, and priorities. However, broad segmentation often falls short in today's dynamic and competitive landscape.

Marketing 98

Marketing Market Consumer Hotels 98

Demand Calendar

SEPTEMBER 21, 2023

All steps except the first are straightforward but time-consuming, primarily because of the many suppliers and costs needed to run a hotel. Is there a more agile and efficient method that better aligns with today's rapidly changing landscape? Let's start with the steps in budgeting for hotels.

Consumer 98

Consumer Hotels Marketing Market 98

Demand Calendar

JUNE 5, 2024

However, choice overload still significantly impacts consumers, especially in Western cultures. A study involving over 7,000 participants across six countries found that choice deprivation (having too few options) is more commonly reported and harmful to satisfaction.

Consumer 98

Consumer Hotels General Manager Revenue 98

STAAH

MAY 7, 2023

The challenges of managing online room allotment across multiple channels Prior to STAAH , Airways Hotel was faced with challenges relating to managing hotel bookings across multiple channels. Rates and bookings were manually entered , which was highly time-consuming for the staff. The results are clearly visible.” “We

Overbooking 98

Overbooking General Manager Revenue Hotels 98

Demand Calendar

MARCH 26, 2024

Unlike short-term trends that might offer a momentary boost, megatrends like Digitalization, Time Compression, and the Unwired World have the potential to alter consumer expectations and behavior permanently. This, in turn, paves the way for disruptive innovations and new business models.

Hospitality 98

Hospitality Consumer Business General Manager 98

Demand Calendar

JULY 17, 2024

Hoteliers must adapt to meet changing consumer needs and preferences to attract more guests and stay ahead of those who resist change. These forecasts suggest a growing market with plenty of guests to fill hotel rooms. However, the key to taking advantage of this growth lies in adaptability.

Forecasting 97

Forecasting Consumer Tourism Hotels 97

Demand Calendar

SEPTEMBER 26, 2023

The JTBD framework reminds us that consumers hire products or services to fulfill specific needs or tasks. Understanding the jobs-to-be-done (JTBD) theory is crucial while considering the future role of Artificial Intelligence in the hospitality industry.

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Hiring Consumer Hotels Services 98

Demand Calendar

MARCH 21, 2024

In an era of digital advancements and evolving consumer expectations, the hospitality industry appears in constant flux, seemingly necessitating a complete transformation of hotel offerings. However, the essence of what hotels provide—overnight accommodation emphasizing rest, security, and comfort—remains unchanged.

Accommodation 98

Accommodation Consumer Services Hotels 98

Hotel Business

JUNE 20, 2023

IHG is offering a new way for guests to consume content with its recent announcement to launch Apple Play. “The ultimate goal is to make it as easy as possible for the consumer to consume content.” ” It’s these types of conveniences guests are looking for that make a hotel stay feel like an at-home experience.

Consumer 64

Consumer Hotels General Manager Hospitality 64

Hotel Business

FEBRUARY 25, 2025

Value: The Hapi team and our solutions create unparalleled value for hoteliers and hospitality technology providers by removing the time-consuming and often frustrating process of integrating divergent systems. A funny thing happened on my way to becoming a general manager, and that opportunity uncovered a passion for technology.

Hospitality 59

Hospitality Business Closing General Manager 59

Hotel Designs

DECEMBER 13, 2024

Leboeuf has also held key positions in iconic venues such as Claridges London, where he was General Manager, and the Rosewood Hotel Group as Vice-President of Operations. A graduate of Cornell University and HEC Management School in Paris, Leboeuf is dedicated to elevating the guest experience in every endeavour.

General Manager 52

General Manager Management Hospitality Services 52

Demand Calendar

FEBRUARY 8, 2024

Cumbersome Data Management: Hotel staff logs into numerous systems to access different types of information, a time-consuming process prone to errors. Imagine the inefficiency when trying to form a complete picture of hotel performance or guest preferences by manually piecing together data from separate systems.

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Management Revenue Management Hotels Consumer 97

Hotelier Magazine

NOVEMBER 17, 2023

Ricardo Losada Revol has been named as senior vice-president and general manager, Choice International. ROCKVILLE, Md. “His professional experience across the globe and his proven track record of success in international development will be invaluable as we work to further enhance our global portfolio.”

General Manager 52

General Manager Consumer Hotels Operations 52

Hotel Operations

APRIL 2, 2023

By Eleanor Erickson Culture Coach and Former General Manager, Hampton Inn by Hilton Eleanor is a hospitality professional with over two decades of experience in hotel operations and development. In the 10 years that followed, we built a very close relationship with our area directors and area managers. Culture is like a compass.

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General Manager Management Scale Branding 59

Boutique Hotel News

DECEMBER 20, 2022

With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. This means that during periods of high consumer price growth, hotels have been able to raise room rates and pass on these rising costs to guests. Hotel e-tail. per cent on average above inflation per year.

Travel 124

Travel Hotels Branding Consumer 124

Hotel Business

APRIL 26, 2023

revealed that it has had a “tremendous” year on the first day of its 67th annual convention at the Mandalay Bay Hotel in Las Vegas with more than 6,000 hotel owners, general managers, vendors and Choice associates in attendance. Choice Hotels International Inc.

General Manager 59

General Manager Consumer Branding Revenue 59

Hotel Designs

NOVEMBER 5, 2024

Sustainability is an important topic in the hotel industry, and it’s also on consumers minds. On arrival, I was greeted by Mickael Meunier, the General Manager. All in all, the space has a sense of sophisticated timelessness. It’s warm, welcoming and elegant. Le Grand Hôtel Cayré have done this well.

Services 105

Services General Manager Hiring Shopping 105

Hotel Business

JULY 28, 2023

In this newly constituted role, Yang leads and advances the company’s global consumer success strategy, with a focus on maximizing growth and profitability at the intersection of digital technology and the guest experience. Prior to that, he held various strategy, general management and operating roles at Viacom (now Paramount).

Resorts 52

Resorts General Manager Consumer Sales 52

eZee Absolute

AUGUST 26, 2024

The resort’s management team, led by General Manager Mahendra Singh Sisodiya, recognized the need for a transformation. Challenges Faced Before implementing YCS solutions, Sajjan Bagh Resort & Spa faced significant challenges due to manual processes for room bookings, inventory management, and rate updates.

Resorts 52

Resorts Hospitality General Manager Operations 52

SiteMinder

APRIL 25, 2024

Stuart-Hill points out that revenue management initially fell into the hands of the reservation manager, particularly in the early 1990s, when reservation managers took on the special task of explaining the emerging idea of dynamic pricing to consumers.

Revenue Management 111

Revenue Management Revenue Management Hotels 111

Social Tables

APRIL 16, 2019

This year, Social Tables General Manager Dan Berger teamed up with EventMB’s Julius Solaris to take a look into the crystal ball, delivering these very slides in a much-anticipated webinar. Don’t want to watch? Leverage your brand personality!)

Events 120

Events Market Marketing Management 120

Social Tables

JANUARY 14, 2022

Attending MTS can help mountain-related hospitality professionals learn to reach target consumers, get introduced to new products, build brand awareness, and create relationships with renowned leaders in the mountain travel industry. MTS is broken down into two main components: The Exchanges and the Forum.

Hospitality 158

Hospitality Events Tourism Business 158

Hotelier Magazine

SEPTEMBER 13, 2024

VANCOUVER — On September 4 in Ho Chi Minh City, Vietnam, The Westin Bayshore, Vancouver’s general manager, Paul Cannings, accepted the World MICE (Meetings, Incentives, Conferences and Exhibitions) Award for British Columbia’s Best MICE Hotel 2024.

Events 52

Events General Manager Hotels Travel 52

Hotel Management

AUGUST 14, 2023

It seems to be an art lost to time as GMs are consumed by ARIs, KPIs, OCCs and other soulless measurements that now define the core duties of so many. So, of course, he does. It’s what any proper hotel GM does, right?

Resorts 130

Resorts Business Management Consumer 130

Hotelier Magazine

MAY 4, 2023

Employee pushback is another challenge to implementing technology in hotels says Greg Staley, general manager, E-Pro Bot Inc. Consumers are becoming increasingly reliant on their mobile devices and have come to expect frictionless payment experiences woven into their stay.

Operations 105

Operations Hotels Services ROI 105

Hotel Business

APRIL 7, 2023

We spoke with Guillaume de Beco, general manager, Groupe GM USA, about the relaunch, the company’s sustainability efforts, and, what guests can expect from the line: What hotels are the Clarins products currently in? Groupe GM has relaunched its Clarins hotel line, perfumed with Eau Dynamisante.

General Manager 98

General Manager Branding Consumer Management 98