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How to Provide the Best Customer Service in the Hotel Industry Before Booking

AskSuite

Keep in mind that the consumers’ expectations of service are changing. You can listen to the entire podcast episode with Jutta here: [Hotel Sales] Jutta pointed out that agents so often spend so much time with a customer you give them all the information. Between Millennials, this number goes up to 66%.

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There’s Big Money for Hotels on Diwali [No Kidding]

eZee Absolute

Events are one of those special things that people usually look for when they explore hotels and gateways. They not just boost your occupancy during the festival but also enable you to earn extra by upselling. Many hotels think of this as an expense. Now, what most hotels overlook is the period after Diwali.

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