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Empowering Consumers with Co-Creation and User-Generated Content

Social Hospitality

Marketing has evolved dramatically from traditional, one-way communication methods to consumer-centric approaches. Past strategies relied heavily on top-down messaging, where brands controlled the narrative, and consumers were passive recipients. What Is Co-Creation?

Consumer 235
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How Travel Brands Can Drive Bookings From Anonymous Visitors 

Skift Blog

Skift Take: Understanding consumer preferences is essential for travel brands to create effective marketing strategies, but how can they capitalize on anonymous traffic? Wunderkind Read the Complete Story On Skift

Branding 304
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4 Social Media Themes to Watch in 2022

Social Hospitality

Companies worldwide adapt to new social media trends to bring new momentum to their marketing strategies and breathe life into engagement with their consumers. If your organization needs a boost in its social media marketing tactics, here are a few great social media themes to implement this year: 1.

Consumer 246
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The Most Effective Ways to Use Psychology in Marketing

Social Hospitality

Marketing is an intricate dance between businesses and consumers, where success often hinges on understanding and influencing human behavior. Psychology plays a pivotal role in this dynamic, as it enables marketers to delve into the minds of their target audience, tap into their emotions, and drive desired actions.

Marketing 214
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The Evolution of Social Media: Past, Present, and Future

Social Hospitality

Social media has transformed how we communicate, consume content, and conduct business. By the late 2000s, social media was no longer just a place for personal connections—it had become a vital marketing tool for businesses. Consumers demand transparency, genuine interactions, and personalized content from brands.

Consumer 246
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3 Ways Integrating Your POS With Your CRM Will Transform Your Guest Experience

Hotel Speak

With the ability to capture customer data in real time, POS integrations reinforce your CRM system, allowing for on-demand reporting of consumer behaviour and spending trends. Using this data to your advantage, you can boost your sales and marketing strategy and segment your guest personas based on their booking habits.

Services 105
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Key appointments: Langham, La Vie, Rydges

Hotel Management

Sustainability is front of mind for Giles, with plans to reduce the amount of waste, energy and water consumed at the hotel. At the end of the day, we want guests to feel like they’re coming home rather than to a hotel after a day of exploring the city.”