Hotel Business

OCTOBER 7, 2024

has successfully concluded a lawsuit in federal court in Virginia against perpetrators responsible for tens of millions of illegal and fraudulent robocalls to consumers, misusing the Marriott name and the names of its portfolio of brands. In a significant legal victory, Marriott International Inc.

Operations 105

Operations Consumer Branding Scale 105

Hotel Business

JANUARY 15, 2025

The funds will be used for research and development; customer acquisition; scaling sales and marketing efforts; and launching new platform features. Whether youre managing a small hotel or a large resort, having real-time visibility into spending is essential for staying efficient and competitive.

Operations 59

Operations Resorts Hospitality Management 59

Hotel Management

SEPTEMBER 17, 2024

Family-run hospitality business Amora Hotels and Resorts is gearing up for growth with plans to double its network to 12 properties within the next five years. Earp Siriphatrawan, Owner and Director, Amora Hotels and Resorts “I had studied economics, and my career was in investment banking – nothing to do with hotels,” Earp told HM. “I

Business 147

Business Resorts Operations Scale 147

AskSuite

MARCH 14, 2025

In this article, we explain how AskFlow supported Hotel Villa Huapi and Los Lagos Resort Hotel in streamlining manual processes and delivering smooth, high-quality service via automated reservation follow-up workflows. Manually following up with each request consumed considerable time, preventing the team from also focusing on guest service.

52

52

Boutique Hotel News

DECEMBER 2, 2022

US: ResortPass, which offers day access to luxury hotels and resorts, has raised $26 million in Series B funding and appointed Michael Wolf as CEO. The group works with over 900 hotels and resorts globally, including notable brands such as Ritz Carlton, Four Seasons, W Hotels, Hyatt, Fairmont, and Westin.

Scale 83

Scale Consumer Resorts Business 83

Hotel Business

MARCH 27, 2025

Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences. Another study found that 77% of consumers would consider a hotels air quality when deciding where to stay. In fact, a J.D.

71

71

Hotel Business

NOVEMBER 16, 2023

hotel performance to weaken when economic growth is resilient and consumers are spending at record levels,” said Michael Nhu, senior economist and head of global hotels forecasting, CBRE. Airport occupancy was stable at 71.9%, while occupancy fell at suburban, town, resort and interstate properties. It is uncommon for U.S.

Forecasting 110

Forecasting Occupancy Scale Consumer 110

gcommerce

MARCH 14, 2025

For a digital marketing agency like ours specializing in luxury hotels and resorts, data holds the key to success. As a digital marketing agency serving luxury hotels and resorts, your first-party data may encompass guest details, booking history, and website interactions.

52

52

Boutique Hotel News

JANUARY 31, 2023

Starwood, through a controlled affiliate, and AJ plan to scale the portfolio quickly. As we have demonstrated through Graduate Hotels and Marine & Lawn Resorts , we believe our design-forward and vertically integrated approach will position the platform to scale rapidly and capitalise on consumer demand.”

Hospitality 52

Hospitality Scale Consumer Branding 52

eZee Absolute

OCTOBER 11, 2023

Nestled in the breathtaking mountains of Uttarakhand, Sidus Galaxy Resort & Spa stands as a picturesque retreat, offering guests an exquisite blend of luxurious accommodations, personalized services, and unique experiences, all framed by the awe-inspiring backdrop of the Himalayan snowclad peaks.

Resorts 52

Resorts Management Sales Yield Management 52

Hotel Management

SEPTEMBER 24, 2024

Hilton recently debuted Conrad Singapore Orchard, its second Conrad Hotels and Resorts property in Singapore Part of this wave of signings are several Hilton Garden Inn properties that underscore our strategy to expand our focused service footprint in South East Asia.

Pipeline 130

Pipeline Branding Marketing Market 130

Hotel Business

SEPTEMBER 19, 2023

As the world shifts towards sustainable energy and clean transportation, hotels and resorts that provide charging facilities for EVs can attract guests who prioritize sustainability and carbon-neutral travel,” said Ram Ambatipudi, SVP, business development, EV Connect. and Canada. “As

Scale 69

Scale Services Consumer Operations 69

Hotel Business

APRIL 15, 2024

Despite solid wage growth, declining airfares and improving consumer sentiment, RevPAR growth declined for the third straight month in Feb. While consumers have the means to travel, dwindling COVID savings and below-average savings rates could be a headwind going forward. The number and size of CMBS loans increased in February.

Occupancy 59

Occupancy Consumer Market Share Forecasting 59

Social Tables

DECEMBER 27, 2018

Essentially, the line between consumer festivals and corporate events will continue to blur, as elements of the former become a means of engagement for the latter. As a result, many of these events aren’t happening at hotels, but rather at resorts, convention centers, and even outdoor spaces created specifically for events (i.e.

Events 167

Events Business Scale Consumer 167

Boutique Hotel News

NOVEMBER 3, 2022

Notable hotel groups already using Way includes Bunkhouse Group, Fairmont, Auberge Resorts, Graduate Hotels and more. Way co-founder and CEO, Michael Stocker, said: “Across the globe, consumer demand has shifted from material goods toward immersive, memorable experiences.

Branding 52

Branding Consumer Retail Closing 52

Hotel Business

FEBRUARY 27, 2023

“The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, president/CEO, Marriott International. Regis Hotels & Resorts, EDITION, The Luxury Collection, JW Marriott and W Hotels Worldwide. Marriott International Inc.

Scale 59

Scale Branding Consumer Revenue Management 59

Boutique Hotel News

DECEMBER 20, 2022

With inflation on the rise globally, consumers are likely to be more mindful when it comes to spending their money. This means that during periods of high consumer price growth, hotels have been able to raise room rates and pass on these rising costs to guests. Hotel e-tail. per cent on average above inflation per year.

Travel 124

Travel Hotels Branding Consumer 124

SiteMinder

FEBRUARY 18, 2025

The Federal Trade Commission is an independent agency of the US government that works to ensure economic competition between businesses and protect consumers from unjust practices. The Federal Trade Commission monitors and enforces antitrust laws and consumer protection laws. Building consumer trust to encourage economic stimulation.

Consumer 52

Consumer Hotels Business Services 52

Hotelier Magazine

SEPTEMBER 22, 2023

Marriott properties will have the ability to choose the charging hardware deployed on the open platform, allowing them to scale EV charging needs for the unique needs of individual locations. ” The post EV Connect Selected for Marriott Hotels across Canada and the U.S. appeared first on Hotelier Magazine.

Scale 52

Scale Services Consumer Hotels 52

Hotel Business

JULY 10, 2023

Bukkapatnam has more than 25 years of experience in technology consulting, retail, consumer products, manufacturing, media and supply chain. Under his leadership, Nike successfully migrated to a cloud global enterprise resource planning application to allow for scale, performance and operational efficiencies.

Retail 52

Retail Scale Consumer Travel 52

Hotel Business

FEBRUARY 27, 2023

“The size and scale of our company is significant, and we expect it to be even more so given the exciting opportunities ahead of us,” said Anthony Capuano, president/CEO, Marriott International. Regis Hotels & Resorts, EDITION, The Luxury Collection, JW Marriott and W Hotels Worldwide. Marriott International Inc.

Scale 52

Scale Branding Consumer Revenue Management 52

Hotelier Magazine

APRIL 2, 2024

And while the pandemic certainly decimated the industry in 2020, as soon as consumers got the go ahead to travel once again, the rebound was quick and dramatic. By chain scale, upper midscale and upscale accounted for three per cent and 19 per cent of rooms in the national pipeline, respectively.

Pipeline 59

Pipeline Construction Sales Scale 59

eZee Absolute

SEPTEMBER 30, 2022

I am listing below the prime OTAs in the hotel industry that can promote your hotel on a larger scale to drive maximum bookings. It connects a wide spectrum of accommodations; from apartments, vacation homes, and family-run B&Bs to 5-star luxury resorts, tree houses, and even igloos. Here goes the list: 1. Booking.com. Tripadvisor.

OTA 85

OTA Hotels Accommodation Consumer 85

MediaBoom

AUGUST 2, 2024

With more than 75% of consumers never scrolling past the first page of Google , it’s clear that a bulletproof local SEO strategy can help. With local SEO for hotels, you focus on improving your website’s ranking in the SERP for location-specific keywords, rather than improving a site’s visibility on a global scale.

Consumer 78

Consumer Hotels Business Marketing 78

Amadeus Hospitality

DECEMBER 14, 2022

For example, sustainability is rapidly gaining consumer focus, so as hoteliers and Destination Management Organisations (DMOs) look to the future, there is a clear need for the travel sector to understand related guest expectations. This welcome resurgence of travel should not just be looked at in isolation.

Global Distribution System 52

Global Distribution System Scale Travel Business 52

Inn Quest

AUGUST 3, 2023

Without happy consumers, hotel owners will spend five to twenty-five times more money bringing in new business. To help guests adjust their expectations and become comfortable with your resort, think about sending pre-arrival emails or messages. Recurring visitors are a terrific sign of a happy consumer.

Hospitality 87

Hospitality Average Length of Stay Services Business 87

Boutique Hotel News

DECEMBER 19, 2022

UK: Watergate Bay Hotel has acquired the the Sands Resort property in Cornwall, which it will covert into an aparthotel under its Beach Retreats brand. The brand works with owners, second home owners and small scale developers to manage and market their properties on the coast.

Pipeline 52

Pipeline Hotels Branding Resorts 52

SiteMinder

OCTOBER 21, 2024

The resort also prioritises hiring staff from the local community, further strengthening its connection to the region. Not only was this time-consuming, but it also increased the risk of errors and inconsistencies across booking platforms. This manual process required updating each channel individually, up to three times per day.

Operations 52

Operations Overbooking Revenue B2B 52

MediaBoom

FEBRUARY 26, 2024

It’s not just about entering a profitable segment; it’s about excelling in it by consistently providing exceptional value that aligns with the extravagant tastes and demands of luxury consumers. The emphasis is on creating desire and brand loyalty among consumers who value uniqueness and luxury above all else.

Branding 98

Branding Digital Marketing Marketing Market 98

Boutique Hotel News

NOVEMBER 15, 2022

As Dimitris Manikis, president and managing director EMEA of Wyndham Hotels and Resorts, said recently : “ You have to evolve with a business… consumers two-and-a-half years ago are different from today.” Consumers are now used to the high degree of personalisation that companies such as Netflix and Amazon offer.

Market Share 52

Market Share Market Marketing Consumer 52

Hotel Business

JANUARY 18, 2024

Moderated by Glenn Haussman, founder/host, No Vacancy Live podcast, the panelists included Jeff Porterfield, SVP, client services/chief customer officer, Entegra; Natasha Scott, VP, operations performance and strategy, IHG Hotels & Resorts; Bryan P. Scott kicked it off with some opportunities she’s seeing for 2024 and for guests.

Occupancy 59

Occupancy Operations Services Scale 59

gcommerce

MARCH 20, 2023

In my last article , I made what I hope is a compelling argument that we are entering a period of profound change in consumer behavior thanks to the emergence of GenZ and the degradation of third-party data. With the mega-trends as catalysts, it's high time that the industry takes a more holistic view of consumer marketing.

Digital Marketing 66

Digital Marketing Marketing Market Business 66

SiteMinder

OCTOBER 10, 2022

That being said, they all follow a similar system, with one star being the most basic type of accommodation and five star being on the luxury end of the scale. The star rating system is widely recognised by consumers across the globe, and having that kind of accreditation could therefore be seen as a strong marketing tool. Golf resort.

Services 72

Services Hotels Accommodation Motels 72

Hotel Speak

APRIL 12, 2023

The US-based hotel owner/operator Tishman has a track record for developing and managing premier large-scale hospitality assets in major markets. Some of the Tishman portfolio includes three Walt Disney World resorts, The Westin New York at Times Square, and Hilton Garden Inn Lake Buena Vista.

Revenue Management 52

Revenue Management Revenue Real Estate Hotels 52

Hotel Speak

JULY 29, 2024

According to a study by McKinsey, “71% of consumers expect companies to deliver personalised interactions”. Image © IHG Hotels & Resorts 6. According to a survey conducted by Oracle and Skift, nearly 90 per cent of consumers are either enthusiastic about or open to the concept of unbundling, with 43.3

Services 102

Services Travel Market Marketing 102

Social Tables

MARCH 23, 2023

Customer & client appreciation events Show gratitude and appreciation for loyal consumers, clients, and the business they bring your company with customer appreciation events. They vary in size, from small and focused to mid-scale, with most seminars holding less than 100 attendees.

Events 78

Events Business Consumer Scale 78

MediaBoom

AUGUST 6, 2024

The ability to specialize in one field can help you attract more consumers by meeting their unique demands. A family-friendly resort reinforces its brand promise of fun and relaxation through dedicated kids’ clubs, water parks, and family-oriented entertainment. You are the ideal choice for obtaining the correct answers.

Branding 92

Branding Hotels Services Marketing 92