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Medallia: 61% of consumers willing to spend more for personalized experiences

Hotel Business

has released the findings of its new research report, Understanding Personalization Efforts in the Hotel and Retail Industries. The study found a strong link between personalization and overall satisfaction, validating earlier research that showed 61% of consumers are willing to spend more with companies if they offer a customized experience.

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Revolutionizing hotel dining: The Kitchenless concept

Hotel Business

market, offering a cutting-edge way to serve high-quality meals without the need for a full-scale kitchen. In fact, Kitchenless enables hotels to achieve net profit margins of up to 35% per dish, based on the companys suggested retail price. What started in Switzerland is now entering the U.S.

Dining 85
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The Advantages of Dropshipping – Is it the Right Business Model For You?

Social Hospitality

Low startup costs When retailers are not responsible for purchasing and storing inventory, they can save money on the cost of materials and labor. Customers are unlikely to buy from a retailer that has the same product as scores of others, so it is essential to set your business apart through customer service and other means.

Business 130
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Hotels can take a page from retail to beat the competition

Hotel Business

Where the retail sector could reinvent itself as “digital-first” through new services like eCommerce, curbside pickup or repurposing physical stores as socially distanced distribution centers, the travel sector, by its nature, relies on physical footfall. Consumers are also becoming more informed and empowered. By James Brooke.

Retail 59
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Pro-invest Group to open 2,000 apartments under new ‘flexible living’ model

Hotel Management

The latest venture will see the company own and operate approximately 2,000 apartments across 10 assets in its first tranche of development; with plans to scale up to the size of its current hotel business at around 6,000 keys.

Retail 130
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People want to make seamless travel payments, but can we keep up?

Hotel Speak

The world of travel payments is tough, with high expectations from consumers and complex transaction requirements for B2Bs Travel bookings are back. Consumers demand the latest payment tech The days of needing to carry cash and traveller’s cheques for trips abroad are almost gone in many regions of the world. Lemon said. “If

Travel 111
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What is a distribution strategy? The 2024 guide

Hotel Speak

A distribution strategy refers to the methods and channels a company uses to deliver its products or services from the point of production to the end consumer. In 2022, global spend on distribution services reached over $2 trillion , highlighting the massive scale and importance of optimizing distribution operations.