Remove Consumer Remove Retail Remove Upsell
article thumbnail

Last-Minute Labor Day Travel: Social Media Marketing Tips to Capture Consumer Attention

BCV

Last year, Labor Day travel broke passenger records at airports nationwide as we witnessed consumers itching to get away after many months spent in lockdown. Identifying and tracking current consumer travel trends is essential to know how your desired demographic approaches travel planning.

article thumbnail

Be more Selfridges

Boutique Hotel News

Consumer expectations have changed; luxury guests demand experiences that incorporate more than high thread count and 24-hour room service. Learning from retail . Hoteliers need to consider what high-end retailers such as Selfridges do well, and how it can be applied to hospitality. Shoppable content taps into consumer desires.

Retail 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

EBITDAR explained: Driving financial health for hotels

Cloudbeds

Real-time data collection and calculation The data consolidation part becomes more efficient if the PMS is part of a suite of applications that automatically collect and send EBITDAR data, eliminating time-consuming manual reconciliations. Control costs of goods sold (COGS) Use technology to monitor labor, utilities, and supply expenses.

Revenue 40
article thumbnail

AI, Personalization & Data Analytics: A Deep Dive into Hospitality Investment Trends

Amadeus Hospitality

From analyzing consumer behavior and creating effective digital marketing campaigns, to providing appealing retail offerings and seamless service, technology is key along every step of the way. Why is this good for the sector – and consumers?

article thumbnail

Unlocking Hyper-Personalization Benefits in Revenue Management

Catala Consulting

In an era where consumer expectations are at an all-time high, the traditional one-size-fits-all approach to customer interaction no longer suffices. In retail, for instance, a leading online marketplace implemented hyper-personalized product recommendations, resulting in a 35% increase in conversion rates.

article thumbnail

10 key features to look for when choosing a POS system for your hotel restaurant

Cloudbeds

Managing multiple revenue centers—such as restaurants, snack bars, rooftop or poolside bars—without a unified system is time-consuming, error-prone, and leads to a fragmented experience for the guest. You want to save time Time is one of your most valuable resources, and most costly expenses.

Revenue 52
article thumbnail

5 Reasons Your Response Time Matters in Hospitality

BCV

These stats, which come from Sprout Social, don’t get any better when you consider that 40% of consumers expect a response within the first hour, and 79% expect that answer in the first 24 hours. Since people couldn’t go into physical retail locations and were using social media more often, those requests migrated to social platforms.