Hospitality Net

APRIL 26, 2023

The year COVID-19 hit was a tough one for hospitality and tourism firms, who were forced to make swift decisions about changes to their refund policies. However, no one could clearly envisage how those crisis-induced changes would impact customer loyalty and trust.

Consumer 203

Consumer Cancellation Tourism Management 203

Skift Blog

JULY 18, 2023

Skift Take: Findings from Expedia Group’s March 2023 research can help travel providers deepen their understanding of traveler priorities around loyalty rewards — including price discounts and the flexibility to use rewards across brands and different trip elements like hotels, flights, car rentals, and activities.

Consumer 246

Consumer Travel Branding Hotels 246

Hospitality Net

FEBRUARY 1, 2024

Inside our business, we’re squarely positioned at the crossroads of the travel and tourism industry, where macroeconomic factors, consumer behavior and innovation converge. As we settle into a new year, I always enjoy the exercise of reflecting on the year behind us and evaluating (with a healthy dose of optimism) what lies ahead.

Travel 237

Travel Consumer Tourism Business 237

Hospitality Net

JUNE 26, 2023

Coupling infographics with short texts, the book touches on key topics such as digitalization, sustainability, and changing consumer preferences that are shaping the course of the industry. Tourism is back and here to stay, and as the most popular tourist destination in the world, Europe has a lot to look forward to.

Accommodation 273

Accommodation Travel Consumer Tourism 273

Hospitality Net

JUNE 11, 2024

New consumer preferences and habits have emerged in the first half of 2024 in an Asia Pacific tourism sector which is recovering from the pandemic years in an uneven manner.

Tourism 147

Tourism Consumer 147

Hospitality Net

MAY 3, 2024

From 2022 to 2032, the growth rate in the GCC’s tourism sector is projected to be 13.6% Accor is proud to have participated to the Future Hospitality Summit, which returned to Saudi Arabia this year, bringing together the Kingdom’s leading industry experts. with a potential market value of 65.5 billion USD.

Consumer 244

Consumer Tourism Marketing Market 244

Skift Blog

JUNE 7, 2024

Skift Take: The spring travel surge and strong consumer sentiment boosted the Skift Travel Health Index in April 2024. The momentum is expected to continue. Saniya Zanpure Read the Complete Story On Skift

Travel 328

Travel Consumer Tourism 328

Hospitality Net

SEPTEMBER 2, 2024

Sustainable consumer behavior in hospitality encompasses actions that help preserve the environment, such as green purchasing, recycling and conserving natural resources. In the tourism context, this includes actions such as buying local products, saving water, reusing towels, conserving energy and reducing food waste.

Consumer 187

Consumer Tourism Hospitality 187

Hotel Management

AUGUST 23, 2023

Expressions of interest are being sought for a prime land development site to establish a landmark food, agribusiness and/or nature-based tourism project in South East Queensland’s commercial hotspot. Growing resident and tourist populations offer a strong consumer catchment for this development site. million residents, with 2.1

Tourism 130

Tourism Consumer Closing Management 130

Skift Blog

APRIL 29, 2024

Skift Take: While there are several co-branded credit cards offered by airlines and hotels, banks releasing travel-focused core credit cards indicates a shift in consumer preference and the rising popularity of travel credit cards in India. Bulbul Dhawan Read the Complete Story On Skift

Travel 306

Travel Consumer Branding Hotels 306

Skift Blog

SEPTEMBER 5, 2024

Skift Take: Destination organizations and convention and visitors bureaus (CVBs) are operating in an increasingly demanding environment characterized by shifting consumer preferences and intense competition. Destinations International Read the Complete Story On Skift

Consumer 306

Consumer Operations Events Tourism 306

Hospitality Net

AUGUST 29, 2024

August 29, 2024 – Aiming to elevate mid-size destinations such as Puerto Vallarta, Amadeus for Destinations offers a turnkey suite of solutions, unique in hospitality, that empower destination marketing organizations (DMOs) to grow and influence their tourism sectors.

Consumer 189

Consumer Tourism Resorts Travel 189

Hospitality Net

JUNE 30, 2023

In recent years, there has been a notable surge in demand for health and wellness offerings in China, especially as its consumers embrace a higher quality of life. This trend has prompted significant investments in wellness tourism from the national government and the private sector.

Consumer 234

Consumer Tourism Events Resorts 234

Skift Blog

JUNE 25, 2024

Skift Take: Today's economic pressures are impacting consumers differently across income levels. Sean O'Neill Read the Complete Story On Skift

Consumer 278

Consumer Branding Hotels Tourism 278

Hotel Management

MARCH 7, 2024

“Despite ongoing macro-economic and geopolitical challenges, 2024 looks set to be a strong year for European travel as consumers prioritise it above other forms of discretionary spend,” said Accor Premium, Midscale and Economy, CEO for Europe and North Africa, Patrick Mendes. Consumer focus on wellness is here to stay.

Consumer 130

Consumer Travel Accommodation Business 130

Skift Blog

DECEMBER 14, 2023

Skift Take: Ensuring sustainable travel is accessible and uncomplicated is a primary goal for travel businesses like Google, Intrepid Travel, and Kerten Hospitality, looking to reduce the burden of climate change on the consumer and the planet. Selene Brophy Read the Complete Story On Skift

Business 316

Business Travel Consumer Hospitality 316

Hospitality Net

JULY 16, 2024

In today’s hospitality landscape, where consumers are presented with an ever-expanding number of choices, the power of a strong brand cannot be understated. Branding is more than just logos and slogans; it’s a comprehensive strategy that defines and communicates the essence of a hotel’s values, promises, and experiences to potential guests.

Branding 203

Branding Hospitality Consumer Tourism 203

Skift Blog

OCTOBER 25, 2023

Skift Take: Concerns about an impeding economic slowdown aren't putting a dent in travel demand, and experts except consumer spending on travel to remain strong. Rashaad Jorden Read the Complete Story On Skift

Travel 306

Travel Consumer Tourism 306

Hospitality Net

NOVEMBER 28, 2024

In a landmark session at COP29, the World Sustainable Hospitality Alliance (the Alliance) introduced its Universal Sustainability Key Performance Indicators (KPIs) during the first-ever joint session of Tourism Ministers and the COP Presidency.

Hospitality 259

Hospitality Tourism Consumer 259

Skift Blog

MAY 22, 2023

Skift Take: There’s perhaps more opportunity than ever for cybercriminals to take advantage of consumers who are increasingly getting lured in by deals that are literally too good to be true. Amrita Ghosh Read the Complete Story On Skift

Consumer 306

Consumer Travel Tourism 306

Skift Blog

OCTOBER 8, 2024

Skift Research's State of Travel report gives insights on current travel trends, consumer behavior, and different travel sectors. Skift Take: 2024 marks a new era for the travel industry. Saniya Zanpure Read the Complete Story On Skift

Travel 276

Travel Consumer Tourism 276

Hotel Management

AUGUST 23, 2023

Expressions of interest are being sought for a major 1.7ha commercial land release to establish a landmark tourism and hospitality project in South East Queensland’s commercial hotspot. Growing resident and visitor numbers offer a strong consumer catchment for this development site, with 2.1

Tourism 130

Tourism Hospitality Retail Consumer 130

Hospitality Net

OCTOBER 7, 2024

Increased consumer confidence, a rise in domestic travel, and a growing interest in experiential tourism are driving demand for new supply. Years later, some positives have emerged for the industry. Lenders are cautiously optimistic about the potential for growth in hotel and hospitality investments.

Real Estate 197

Real Estate Travel Consumer Tourism 197

Skift Blog

JANUARY 31, 2024

This surge in disposable income also marks a transformative shift in consumer behavior and spells out promising prospects for the hospitality sector. Skift Take: India's middle-class is reshaping the nation's travel landscape. Peden Doma Bhutia Read the Complete Story On Skift

Consumer 264

Consumer Travel Hospitality Hotels 264

Skift Blog

APRIL 20, 2023

Skift Take: Six Senses CEO Neil Jacobs would like to multiply consumers' encounters with his brand beyond occasional hotel and resort stays. A potential paid membership product would let luxury travelers hop among new clubs, building on a model Soho House has popularized. Peden Doma Bhutia Read the Complete Story On Skift

Consumer 290

Consumer Resorts Branding Travel 290

Skift Blog

JUNE 17, 2024

A consistent growth in domestic air passenger traffic is crucial to their return on investments, especially as international airlines are eyeing this growing consumer base. Skift Take: The Indian aviation sector is adding more airports across the country, and airlines are investing in upgrading and expanding their fleets.

Market Share 262

Market Share Market Marketing Consumer 262

Skift Blog

MARCH 28, 2023

As consumers continue to grapple with inflation, a new report from IAG Loyalty shows how programs can be the pathway to more meaningful customer relationships. — Skift Take: If you’re in charge of your company’s loyalty program, your role has never been more important. IAG Loyalty Read the Complete Story On Skift

Consumer 290

Consumer Tourism Travel 290

Hospitality Net

FEBRUARY 28, 2024

More open, accurate, and high-quality information could help hosts – and platforms – to win the loyalty of new, satisfied guests.

Accommodation 178

Accommodation Market Marketing Consumer 178

Skift Blog

MAY 2, 2023

Skift Take: Survey data for summer travel plans and bookings suggest the so-called revenge spending from savings during the pandemic might be waning, as consumers are less keen to indulge themselves with extravagant vacations. Selene Brophy Read the Complete Story On Skift

Travel 279

Travel Consumer Tourism 279

Hotel Management

JUNE 6, 2023

STR and Tourism Economics have upgraded the 2023 United States hotel forecast, released at the 45th Annual NYU International Hospitality Industry Investment Conference in New York this week (June 5). While top-line performance advances, growing operating expenses are projected to limit profit growth over the remainder of the year.

Forecasting 264

Forecasting Average Daily Rate Occupancy Tourism 264

Skift Blog

APRIL 2, 2024

Skift Take: Today's podcast looks at metasearch and changing consumer habits, United’s next Boeing issue, and an Ohtani tourism boost. Rashaad Jorden Read the Complete Story On Skift

Travel 130

Travel Consumer Tourism 130

Hospitality Net

JULY 12, 2023

Europe’s tourism recovery is maintaining its momentum despite economic headwinds, reaching about 95% of 2019 levels of international tourist arrivals. Though inflation and increased travel costs are squeezing consumers’ wallets, travel spending is still prioritised over other discretionary expenses.

Tourism 100

Tourism Travel Consumer 100

Skift Blog

APRIL 12, 2023

Skift Take: A consumer platform for virtual travel was probably doomed no matter what. But its founder tried, grieved the loss, and is now moving on with a pocketful of lessons and his head held high. Justin Dawes Read the Complete Story On Skift

Closing 264

Closing Travel Consumer Operations 264

Skift Blog

JUNE 20, 2023

Skift Take: Mastercard's Travel Industry Trends 2023 report highlights the significance of personalized experiences and flexible payment options in meeting evolving consumer expectations. Peden Doma Bhutia Read the Complete Story On Skift

Small Business 264

Small Business Business Travel Consumer 264

Hotel Management

SEPTEMBER 24, 2023

Our reimagined Crown brand presents an opportunity to build a culture and character that enriches our cities through tourism, employment, world-class entertainment, hospitality, retail, and dining experiences. “Today marks an exciting new chapter in Crown’s history,” said Crown Resorts CEO, Ciarán Carruthers.

Branding 278

Branding Resorts Casinos Dining 278

Skift Blog

AUGUST 15, 2023

Understanding the latest trends in consumer spending and payments can give travel companies a leg up on the competition. Skift Take: New insights from Visa demonstrate the value of maintaining access to relevant customer data. Visa Read the Complete Story On Skift

Travel 245

Travel Business Consumer Tourism 245

Skift Blog

JULY 16, 2023

Skift Take: Travel is booming this summer despite flights and hotels becoming pricier for many consumers, and here's a look at a few reasons why trips aren't getting cheaper. Rashaad Jorden Read the Complete Story On Skift

Travel 246

Travel Consumer Hotels Tourism 246