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How can hotel groups structure a high-performance reservation center?

AskSuite

In the hospitality industry, centralized reservation teams play a pivotal role in managing bookings, providing customer service, and driving revenue. As hotel groups strive to optimize their reservation processes in an increasingly competitive market, structuring a high-performance team emerges as a critical, yet challenging, endeavor.

Sales 52
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Sojern releases State of Destination Marketing 2024 Report

Hotel Business

. “As the travel industry undergoes rapid transformation, we remain committed to empowering destinations to navigate these changes effectively,” said Noreen Henry, chief revenue officer, Sojern.

Marketing 115
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Your Guide to Using Conversational Marketing to Drive Demand Generation

Enter conversational marketing — the new paradigm to tackling your business deals and converting prospects in minutes. Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue.