Hotel News Resource

MARCH 30, 2023

Under the direction of the General Manager, lead team of exempt and non-exempt service staff in the overall management of a retail dining and catering unit in full compliance with all food, occupational safety rules and regulations and customer service expectations

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Hotel Management

AUGUST 31, 2023

Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 General Manager of the Year Jodi Brown returns to EVT to take up the position of General Manager of QT Wellington and Museum Apartment Hotel. Owned by EVT, the hotel is part of the group’s Independent Collection.

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Hotel Management

SEPTEMBER 10, 2024

The Eve Hotel Sydney names General Manager The Eve Hotel Sydney has welcomed Ben Mellor as General Manager, ahead of its opening this summer. Grom unique culinary offerings to thoughtfully crafted spaces, we are committed to delivering a level of service that will redefine expectations.”

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Hotel Management

JUNE 18, 2024

Hilton Sydney has launched Afternoon Tea at its dining venue Glass Brasserie for the first time. A cocktail trolley offers cocktails shaken and stirred tableside, and roaming Champagne service is also available, with alcohol at an additional cost. The restaurant will offer Afternoon Tea every Saturday and Sunday from 2pm – 4:30pm.

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Hotel Management

JULY 31, 2023

“The Imperial Hotel will retain the essence of Palazzo Versace’s grand legacy, and will continue to offer the highest standard of luxury and impeccable service, to ensure an unforgettable stay for our guests”, said Imperial Hotel General Manager Richard Clarke.

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Hotel Management

JUNE 12, 2023

InterContinental Auckland names General Manager InterContinental Auckland welcomes Ryan South as General Manager ahead of its opening in late 2023. Her most recent stint was General Manager of Hilton Sandton, an appointment she held since 2019.

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Hotel Management

JUNE 22, 2023

Mandarin Oriental, Hong Kong appoints Australian GM Australian national Greg Liddell has been appointed General Manager, Mandarin Oriental, Hong Kong and Area Vice President, Operations overseeing Mandarin Oriental, Macau and Mandarin Oriental, Tokyo. This allows us to take guests on that journey when they dine with us.”

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Hotel Management

MAY 16, 2024

We aspire to be recognised not only for our exceptional service and luxurious accommodations, but also for our commitment to innovation, sustainability, and community engagement.” Manly Pacific General Manager, Dylan Cole, welcomed Pavoni and the establishment of this new restaurant. “We

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Hotel Management

OCTOBER 11, 2023

With a fresh take on luxury, W Sydney’s dynamic design, ‘Whatever/Whenever’ service ethos, imaginative dining and bars and creative guest programming will bring an exciting new energy to this vibrant Darling Harbour precinct.”

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Hotel Management

SEPTEMBER 10, 2024

James Wilkinson checks-in and catches up with Conrad Tokyo General Manager, Neil McInnes. The combination of our prime location, just a five-minute walk from the monorail and subway, and the design of our executive lounge, spa, rooms, and dining options, creates a luxurious experience that is both convenient and indulgent.

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Hotel Management

NOVEMBER 23, 2023

The Pool Terrace, located on level two, can host outdoor cocktail parties for up to 150 people or alfresco dining for up to 120. Amora Brisbane is partnering with leading AV specialists, Microhire, to install high-tech AV services and equipment. “We

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Hotel Management

AUGUST 21, 2024

With spaces to connect, work, or unwind, coupled with heartfelt service true to the brand’s promise, we aim to make Adelaide a must-see destination for domestic and international travelers alike.” The post Adelaide’s landmark GPO building bustling once again as Marriott hotel opens appeared first on Hotel Management.

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Hotel Management

JUNE 1, 2023

Alan Christie has been named Area General Manager, Sri Lanka, taking responsibility for driving strategic performance of the three Radisson properties in the country. Christie brings over two decades of senior asset management experience most recently as Executive Vice President Advisory and Asset Management at JLL Singapore.

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Hotel Management

NOVEMBER 26, 2024

. “Grand Hyatt Deer Valley proudly welcomes visitors and the local community to experience this transformative moment for both the ski industry and the region,” said Hyatt Area Vice President and General Manager of Grand Hyatt Deer Valley, Anthony Duggan.

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Hotel Management

JULY 18, 2023

The Rydges brand is uniquely Australian owned and operated which is reflected in the design,” said Rydges Group General Manager, Hotel Operations, Troy Cuthbertson. The accommodation offering includes 310 King Standard Rooms, 35 Suites and 25 Apartments featuring a kitchenette, laundry, and separate lounge/dining spaces.

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Hotel Management

APRIL 4, 2023

With a mix of studio, 1, 2 bedroom and 3-bedroom serviced apartments across five levels, Quest Watergardens takes the brand’s Melbourne room count to 2743. QIC Investment General Manager, Megan French-Wright, said that opening represents a major step in QIC’s plans to make Watergardens a true mixed-use town centre.

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Hotel Management

APRIL 20, 2023

“At Dorsett Melbourne, our guests will enjoy our intuitively designed social spaces, the Club Lounge, and beautifully appointed guest rooms and suites, including pet friendly and family rooms,” said Dorsett Melbourne General Manager, Natalie Bussenschutt. There are also conference rooms for small to medium-sized events on site.

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Hotel Management

NOVEMBER 21, 2024

To find out what makes the property so luxurious, brilliant and unique , James Wilkinson caught up with Bvlgari Hotel Tokyo General Manager, Yuji Tanaka. The outside dining spaces at The Bvlgari Lounge, at Il Ristorante – Niko Romito and at The Bvlgari Bar. Tell us about your favourite things of the property. Tell us about that.

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Hotel Management

JUNE 13, 2023

It has quickly garnered a reputation for delivering uniquely Adelaide stays through its brand ethos to celebrate the city, its central location, beautifully appointed accommodation, and exceptional service. To help guests experience Adelaide through a local lens, the hotel’s team has created an Adelaide Street Art Walking Tour map.

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Hotel Management

DECEMBER 5, 2023

With Amora Brisbane, luxury becomes the love language for our guests and we offer them a 5-star level of service that anticipates their every desire.” We’re redefining the luxury experience where guests can expect a 5-star level of personalised service that embodies the Amora difference,” said Amora Brisbane General Manager, Tom Bloomfield.

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Hotel Management

MARCH 10, 2024

“Quest Woolooware Bay fills a gap in the local market for amenity rich, comfortable and flexible accommodation,” said Ascott Australia’s General Manager of Growth and Capital Strategy, James Shields. Ascott’s latest property stands in prime position to service this demand.”

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SiteMinder

JULY 18, 2024

What is hotel customer service? Hotel customer service is the range of services and interactions provided by hotel staff to ensure a pleasant and satisfying experience for guests. Table of contents What is the importance of customer service in hotels? If that means you’re strides ahead of your rivals, all the better.

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Hotel Management

OCTOBER 1, 2024

To find out what makes the property so unique, James Wilkinson catches-up with Hotel Seiryu Kyoto General Manager, Takanori Muroi. Flights offer ANA’s WiFi service, which will soon become free for all travellers in the Business Class cabin, plus an expansive duty-free offering including premium Japanese Whisky and luxury goods.

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Hotel Management

SEPTEMBER 12, 2023

The hotel’s 42 luxury suites offer expansive balconies, spacious living and dining areas, and in the Penthouse, a fully equipped chef’s kitchen for private dinners. The hotel’s all-day dining concept has been reimagined as Embu, a garden-style space with a kids’ buffet and playground.

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Hotel Management

OCTOBER 17, 2024

C onrad Centennial Singapore has been firmly one of the Lion city’s top business and leisure hotels for over a decade thanks to its location, stylish rooms and suites, dining, club lounge, pool and fantastic service. Oscar’s is a vibrant all-day dining destination, offering an eclectic mix of local and international cuisines.

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Hotel Management

NOVEMBER 28, 2023

General Manager, Kim Stredder, said the new design in about helping guests achieve balance during their stay. There are also digital compendiums in the rooms and QR codes can be used to access hotel services, such as room service. Novotel Sydney City Centre.

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eHotelier

NOVEMBER 12, 2023

ESPACIO, The Jewel of Waikiki, today announced the appointment of two industry veterans as General Manager and Food and Beverage Manager. In their roles, Glennon and Zane will oversee the expansion of the hotel’s experiential offerings and the restaurant’s grand re-opening for dinner in the coming weeks.

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Hotel Management

SEPTEMBER 19, 2023

The town is also home to some fantastic ski-in, ski-out properties, including one of Wayfarer ’s favourites, the Viewline Resort Snowmass, alongside a plethora of dining options. It’s an exciting time for United, with the carrier dramatically increasing Australian services and debuting new United Clubs across the network.

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Hotel Management

OCTOBER 26, 2023

Following its soft launch, The Capitol Hotel, General Manager Brad Worker and his team have improved and refined the offering over the last six months before proudly unveiling the new look to media this week. We will also roll out room service and minibar service through the tablet down the track.

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Hotel Management

DECEMBER 12, 2023

Sofitel Sydney Wentworth is soon set to commence a AU$60 million refurbishment project that will see the introduction of a world-class dining precinct featuring new restaurants and bars. We are excited to reignite and add layers to the history of this landmark hotel,” said Sofitel Sydney Wentworth, General Manager, Sam Panetta.

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Hotel Management

DECEMBER 11, 2023

Sofitel Sydney Wentworth is soon set to commence a AU$60 million refurbishment project that will see the introduction of a world-class dining precinct featuring new restaurants and bars. We are excited to reignite and add layers to the history of this landmark hotel,” said Sofitel Sydney Wentworth, General Manager, Sam Panetta.

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Hotel Management

APRIL 16, 2024

At The Wilson Hotel you can expect a fantastic location in the heart of the town – the home of fantastic art galleries, restaurants, bars, cafes and shops – alongside spacious rooms and suites with kitchenettes, a heated outdoor pool, hot tub and excellent dining experiences. “We

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Hotel Management

AUGUST 7, 2023

From an exceptional location to fantastic wining and dining and spacious, stylish rooms, the JW Marriott Hotel Singapore South Beach easily ticks the box as one of the city’s most exciting properties for both business and leisure guests. Work, dine, relax and explore with us at JW Marriott Hotel Singapore South Beach.”

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Hotel Management

MARCH 23, 2023

The Ritz-Carlton Suite spans the length of the building and includes a separate living and dining room, walk-in wardrobe, in-room sauna, and private pantry. Cameo Bar Rooms and suites feature dark wood and natural stone, hand-made glass panels, custom light fixtures and glimmers of gold.

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Hotel Management

AUGUST 22, 2024

To find out why, James Wilkinson checks-in and catches-up with The Ritz-Carlton, Tokyo General Manager, Xavi Gonzalez. I would say the ability of our ladies and gentlemen to create lasting impressions through distinctive service and authentic experiences. Tell us about your favourite things of the property.

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Hotel Management

OCTOBER 16, 2023

Plans for a remodelled porte cochère and elegant lobby will commence in the new year, as well as a redesign of two of the hotel’s popular dining outlets. This project marks a significant milestone in the hotels history,” said Pan Pacific Perth General Manager, Paul Flett.

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Hotel Designs

NOVEMBER 8, 2024

Hermitage Bay has also revamped its dining experiences with two new concepts and an updated main restaurant. The New Beach Club features lively beachside dining with seasonal, locally sourced dishes and craft cocktails, complemented by live entertainment. Spa services are available both onsite and in the privacy of villa suites.

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