Hospitality Tech

JUNE 12, 2024

New Features deliver a more frictionless and personalized dining experience for guests that also deliver more orders and revenue for operators.

Upsell 52

Upsell Dining Revenue Operations 52

eZee Absolute

JANUARY 27, 2025

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. Songkran is not just a festivalits an opportunity to shine as a hospitality leader.

Upsell 52

Upsell Hotels OTA Revenue Management 52

STAAH

APRIL 23, 2024

In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

SiteMinder

JANUARY 16, 2025

What is the role of GDS in hospitality? Efficient upselling opportunities A GDS grants your hotel the opportunity to upsell without needing to put much effort in at all. The GDS offers a way for travel professionals to book travel services flights, hotel rooms, car rentals, tours for their clients.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

Hotelogix

NOVEMBER 7, 2024

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in. The more personalized the experience, the more likely they are to come back.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

AskSuite

NOVEMBER 6, 2024

Artificial intelligence in the hospitality industry has become a powerful tool for hotels to stay competitive and boost revenue. The integration of artificial intelligence (AI) into the hospitality industry is reshaping how hotels, resorts, and other hospitality models operate.

Operations 52

Operations Hospitality Upsell Revenue 52

Hotel Business

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are able to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities and experiences to maximize returns.

Travel 72

Travel Upsell Revenue Revenue Management 72

Intelity

JUNE 22, 2023

Thankfully, if hoteliers select the right hospitality technology for their property, they can not only increase their hotel’s ROI, but they can also drive additional non-room revenue , provide a more personalized guest experience and create a positive buzz around their property. But it’s not as simple as it sounds.

ROI 74

ROI Revenue Dining Hotels 74

SiteMinder

SEPTEMBER 6, 2023

The hospitality industry is highly competitive, making differentiation essential. Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue.

Hotels 105

Hotels Events Upsell Occupancy 105

Catala Consulting

MAY 17, 2024

Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Hotel Speak

MAY 30, 2024

In the UK, it’s not going to get better any time soon – the UK National Living Wage has just increased, and faced with ongoing staff shortages, hospitality companies are having to pay more to attract and retain teams. Consumer behaviour and attitudes to F&B have shifted since the pandemic, with some outlets struggling to keep pace.

Consumer 105

Consumer Forecasting Revenue ROI 105

Inn Quest

JUNE 8, 2023

Are you curious about the latest trends and impact of AI in the hospitality industry? Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations.

Hospitality 54

Hospitality Services Upsell Operations 54

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training? Here’s what to keep in mind: 1.

Hospitality 52

Hospitality Services Hotels Events 52

Amadeus Hospitality

APRIL 23, 2024

Some 85% of respondents from the hospitality sector anticipate that personalization could help them to deliver more than 5% growth in incremental revenue. Hoteliers can create additional revenue streams during the booking process by monetizing all aspects of a hotel – spa, pool, bike share program, dining, etc.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Hotelier Magazine

JANUARY 24, 2024

Even in the context of hospitality, we say “customer” instead of “guest” because one of the key roles of a CRM is to connect all the different profit centres on-premises via APIs [application programming interface] into unified customer profiles,” says Adam Mogelonsky, partner, Hotel Mogel Consulting Limited.

Business 59

Business Hospitality Email Marketing Management 59

Hotelogix

OCTOBER 17, 2024

Online bookings have become a game changer in the hospitality industry. Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. They allow guests to book rooms at their convenience at any time of the day, improving customer satisfaction.

Upsell 52

Upsell Revenue Hotels Overbooking 52

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice.

Operations 98

Operations Revenue Hotels OTA 98

Intelity

JULY 11, 2023

A few examples of how hotels are using technology to gain a competitive advantage The hospitality industry can be inherently competitive — especially with the recent increase in summer travel. Staying ahead of the competition by deploying the latest hotel technology in the hospitality industry is important to maintaining a competitive edge.

Upsell 65

Upsell Hotels Shopping Services 65

StayNTouch

JULY 30, 2024

In today’s fast-paced and highly competitive hospitality industry, having a robust Hotel Property Management System (PMS) is no longer a luxury but a necessity. This strategy creates a warmer, hospitable atmosphere that allows hoteliers to lead their properties operationally with no restrictions.

Management 40

Management Upsell Operations Hotels 40

Hotelogix

JANUARY 21, 2025

In today's quick-moving world, the hospitality industry faces a constant challenge: to attract and keep guests. This is a common issue for many businesses in the hospitality industry. Let's explore some tried-and-true ways to make your place stand out in the busy hospitality market.

Hotels 40

Hotels Business Travel Operations 40

Amadeus Hospitality

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are empowered to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities, and experiences to maximize returns.

Revenue 57

Revenue Travel Upsell Hotels 57

Cloudbeds

SEPTEMBER 12, 2024

In this article, we explore the different types of AI, how it’s being thoughtfully incorporated into hotel technology, and its impact on the hospitality industry. Below we’ve broken down some of the most popular types used in hospitality. What is artificial intelligence?

Hospitality 52

Hospitality Revenue Management Hotels Forecasting 52

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Services Events 59

Inn Quest

MARCH 1, 2023

For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. Common Pitfalls in Hotel Guest Communication and How to Avoid them Not Listening The most crucial communication skill for anyone working in hospitality is listening.

Upsell 87

Upsell Services Revenue Management 87

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

Boutique Hotel News

NOVEMBER 2, 2022

Simon Bullingham, CEO of Journey Hospitality, explains what hotels can learn from high-end department store, Selfridges. Hoteliers need to consider what high-end retailers such as Selfridges do well, and how it can be applied to hospitality. Hotels can no longer be just room-centric businesses. Learning from retail .

Retail 52

Retail Shopping Services Consumer 52

Hotelogix

FEBRUARY 28, 2025

The Rise of AI in Hospitality Technology has changed how people book and experience hotels. Hotels that integrate AI with their PMS report a 40% increase in operational efficiency , according to Hospitality Net. Position AI as an assistant, not a replacement – AI handles repetitive tasks, freeing staff for hospitality.

General Manager 52

General Manager Hotels Forecasting Upsell 52

Cloudbeds

FEBRUARY 28, 2024

Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

SiteMinder

NOVEMBER 14, 2023

Room service is a hallmark of luxury and convenience in the hospitality industry. Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button. What is room service? Perfect for a refreshing pick-me-up.

Services 59

Services Dining Hotels Revenue 59

Hotelogix

OCTOBER 18, 2024

Managing Restaurant Operations: Coordinating between kitchen and dining staff ensures that meals are served promptly and meet guest expectations. Importance of Upselling: Training staff to suggest additional menu items can enhance the dining experience and boost revenue. Book a Demo with Hotelogix PMS

Operations 52

Operations Management Hotels Services 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game upselling and cross-selling.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Hotel Business

NOVEMBER 27, 2023

With this fast-growing adoption, it’s no wonder voice tech is also becoming a key piece of the hospitality tech stack as well: Over half of hotel operators already offer or plan to add voice-controlled devices to guestrooms this year. Voice-enabled smart speakers allow hotel operators to upsell services to generate new revenue.

Business 64

Business Services Operations ROI 64

SiteMinder

OCTOBER 14, 2024

In this article, we’ll go through everything you need to know to get started with digital concierge, how they’re shaping the hospitality industry, and why SiteMinder is the best integration partner for implementing digital concierges. Table of contents Why do people use digital concierge services?

Services 52

Services Hotels Upsell Revenue 52

Hotel Business

SEPTEMBER 13, 2024

Increase upsells and order volumes with complementary items Strategically placing complementary items on digital menus such as side dishes, drinks or chef pairings can both enhance the guest’s dining experience and significantly increase the average order size. Here are 10 tactics you can employ to do just that.

Revenue 52

Revenue Upsell Sales Sales Tools 52

Catala Consulting

JULY 30, 2023

In the fiercely competitive hospitality industry, the essence of successful resort revenue management lies in data-driven decision-making. TRevPAR Optimization: Besides room revenues, optimizing additional revenues from services such as dining, spa treatments, and unique experiences is crucial for overall revenue growth.

Revenue Management 52

Revenue Management Revenue Resorts Management 52