Remove Dining Remove Hospitality Remove Upsell
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The Rebooking Paradox: A Deep Dive into APAC’s Hospitality Challenge With Tony Marshall

Hotel Speak

A recent study by Agilysys, a leading global provider of hospitality software solutions and services, has revealed a surprising trend in the APAC hospitality industry: high guest satisfaction doesn’t necessarily translate into repeat business. This enables your team to provide more relevant and valuable upsells.

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Contactless guest experience: How integrated technology makes it possible

Cloudbeds

Looking ahead, hoteliers can expect increased use cases for artificial intelligence (AI) as part of the shift towards contactless hospitality, including: Facial recognition for ID verification Intelligent chatbots Personalized recommendations (dining, activities, services) Predictive maintenance and housekeeping Real-time resolution (ie.,

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The APAC Hospitality Boom

Hotel Speak

After years of recovery, the industry is not just reboundingit is entering a new phase of expansion, marked by evolving traveller expectations and a stronger dedication to personalisation and experience-driven hospitality. Leveraging Revenue Beyond the Room The shift from RevPAR to RevPAG is more than just a trendit is a necessity.

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Revolutionizing Hospitality: How AI Agents are Transforming Guest Experiences

Catala Consulting

The Rise of AI in Hospitality The hospitality industry is built on one central promise: delivering exceptional guest experiences. Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business.

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Embracing the Future: Technology’s Pivotal Role in Hotel Reservations

Amadeus Hospitality

Hospitality leaders embrace technology for growth Our latest report, “ Travel Technology Investment Trends 2024 ,” reveals a strong commitment among hoteliers to increase their technology spend. As the hospitality industry evolves, it’s exciting to see more hoteliers recognizing the immense value of a CRS.

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Hotel Upsell Deals: Win Guests & Boost Revenue

Hotelogix

Upselling in hotels often gets a bad reputation, but when done thoughtfully, it’s a powerful way to enhance the guest experience while boosting revenue. Upselling should feel like a helpful suggestion rather than a sales tactic. Upselling should feel like a helpful suggestion rather than a sales tactic.

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Crunching the Numbers: Understanding Hotel Data to Drive Non-Room Revenue

Intelity

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

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