SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. Optimising Occupancy : Hotels have a fixed number of rooms, making it essential to ensure high occupancy rates. This strategy aims to ensure maximum occupancy.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Catala Consulting

MAY 17, 2024

These frontline employees are instrumental in shaping the guest experience, impacting occupancy rates, and ultimately driving revenue. Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

SiteMinder

SEPTEMBER 6, 2023

While they can be a wild card in the hotel management game, they offer a unique opportunity to maximise occupancy and revenue. Last-minute hotel room bookings have a range of benefits including: Maximised occupancy : Filling rooms at the eleventh hour ensures that you’re making the most of your available inventory.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

SiteMinder

OCTOBER 10, 2023

Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. Monitoring market demand and adjusting discount pricing accordingly can help maximise occupancy and revenue. What is discount pricing?

Occupancy 59

Occupancy Events OTA Revenue 59

Hotelogix

AUGUST 6, 2024

Train your staff to identify and capitalize on upselling opportunities. Creating attractive packages: Bundle services such as dining, spa treatments, and local tours into attractive packages. Targeted marketing campaigns: Run campaigns during off-peak periods to boost occupancy. Read Also: What is Dynamic Pricing in Hotels?

Revenue 52

Revenue Management Upsell Target Marketing 52

Hotel Speak

MAY 30, 2024

These include: Increased number of kiosks and grab-and-go venues Reduced menu choices and operating hours of remaining F&B venues A drop in in-room dining and mini-bar usage Such is the change in guest expectation that the hotel industry’s cookie-cutter approach to F&B no longer cuts it.

Consumer 105

Consumer Forecasting Revenue ROI 105

Catala Consulting

JANUARY 21, 2025

Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. Conversely, during low-occupancy periods, prices can be lowered to attract more bookings while still maintaining profitability.

Hospitality 52

Hospitality Services Operations Business 52

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. Moreover, instant confirmation emails can serve as a platform for upselling additional services, further boosting revenue.

Hotels 98

Hotels Revenue Occupancy Services 98

Inn Quest

MAY 11, 2023

By drawing in more visitors, raising occupancy rates and enhancing profitability, a thoughtful pricing strategy can help hotels maximize their revenue. Even if occupancy rates do not rise, this can help hotels raise their profit margins. A Rise in Profitability: Effective pricing strategies can also boost a hotel’s profitability.

Revenue 88

Revenue Occupancy Hotels Marketing 88

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

SiteMinder

AUGUST 30, 2023

Here’s why they’re beneficial: Revenue diversification Hotel packages allow you to diversify your revenue streams by upselling various services and amenities. Whether it’s spa treatments, dining experiences, or exclusive tours, these packages encourage guests to spend more, boosting your overall revenue.

Hotels 98

Hotels Services Revenue Business 98

Hotelogix

JANUARY 21, 2025

Is it your breathtaking sea views, your green practices, or your prize-winning dining spot? Turn Local Culture Into a Magnet for Guests Your location is your biggest selling point, and it's a fantastic opportunity to integrate hotel upsell deals naturally into your offerings. Partner with Local Agents Remember travel agents!

Hotels 40

Hotels Business Travel Operations 40

Hotelogix

FEBRUARY 28, 2025

” For Revenue Managers: Maximizing Profitability and Forecasting Demand Revenue managers play a critical role in pricing, occupancy, and financial forecasting. ” - Upselling and Cross-Selling “Generate a script that front desk staff can use to upsell room upgrades and late checkouts, ensuring a high conversion rate.”

General Manager 52

General Manager Hotels Forecasting Upsell 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. LEARN MORE CONTACT US LEARN MORE CONTACT US Real-World Example A hotel in a popular tourist destination noticed that their occupancy dropped significantly during the shoulder season.

Yield Management 52

Yield Management Upsell Revenue Hotels 52

SiteMinder

JANUARY 14, 2025

The corporate travel market can be a particularly valuable one to tap into, as it can be less price sensitive and can significantly boost mid-week and low season occupancy rates. Efficient upselling opportunities The GDS grants your hotel the opportunity to upsell.

Global Distribution System 52

Global Distribution System Upsell Hotels Travel 52

Hotel Business

NOVEMBER 15, 2022

Hotels can deliver better service with a fully mobile platform, robust automation, mobile guest check-in and automated upsells that drive ROI. With turnkey access to OTAs and travel agents, hotels can diversify their revenue, capture high-value bookings, increase occupancy and eliminate double bookings. Stayntouch 2.0

Scale 52

Scale ROI Upsell Management 52

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Managing Restaurant Operations: Coordinating between kitchen and dining staff ensures that meals are served promptly and meet guest expectations.

Operations 52

Operations Management Hotels Services 52

Cloudbeds

FEBRUARY 28, 2024

When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. This will help you increase occupancy, maintain rate parity, and prevent pricing errors, overbookings, and lost sales. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Cloudbeds

JUNE 5, 2024

How your online reputation impacts pricing strategies Your online reputation has a significant impact on occupancy and profitability. This, in turn, leads to more visitors, conversions, and, finally, higher occupancy rates. without harming its occupancy rates. Hotels Quality. Reputize.

Revenue Management 52

Revenue Management Revenue Occupancy Average Daily Rate 52

Inn Quest

JUNE 8, 2023

Furthermore, by analyzing customer preferences and previous interactions, chatbots can make tailored recommendations for dining options, local attractions or even personalized offers, enhancing the customer experience. Through this method, AI can identify upselling opportunities by leveraging guest preferences and historical data.

Hospitality 54

Hospitality Services Upsell Operations 54

SiteMinder

FEBRUARY 29, 2024

Upselling and cross-selling : Techniques to promote hotel services and amenities, contributing to revenue growth. Customer service in F&B : Skills for engaging with guests, taking orders accurately, and managing dining experiences.

Hospitality 52

Hospitality Services Hotels Events 52

Cloudbeds

SEPTEMBER 12, 2024

This not only enhances the guest experience but also creates opportunities for upselling and cross-selling. By digging deep into booking history, room preferences, dining choices, preferred spa treatments, and spending habits, AI helps hotels create highly personalized marketing campaigns.

Hospitality 52

Hospitality Revenue Management Hotels Forecasting 52

Little Hotelier

JULY 18, 2024

7.25%) and some form of bed tax, occupancy tax, lodging tax or hotel sales tax (0%–20%). Hotel VAT on additional services VAT isn’t just applicable to room rates; it will generally extend to all the other services your hotel offers: drinking, dining, spa treatments, guided tours, transport and more.

Sales 52

Sales Hotels Services Management 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 59

Operations Management OTA Hotels 59

StayNTouch

NOVEMBER 16, 2022

But a “direct-forward” approach also comes with costs, as hotels will have to spend more on customer acquisition, online marketing, and guest services, and may face an initial drop in occupancy from the loss of exposure from OTAs. A channel manager is also an important hub for customer data and business intelligence.

OTA 52

OTA Hotels Revenue Overbooking 52

SiteMinder

JANUARY 8, 2024

Quick service establishments engage in offering snack foods, whereas catering businesses and restaurants can lean towards a casual take-away experience or seated fine-dining. With customers expecting some sort of dining service from hotel accommodations, it has become almost a standard practice to provide.

Operations 52

Operations Management OTA Hotels 52

Social Tables

DECEMBER 27, 2018

Cultural interactions, local dining, experiential travel, and team-building activities are all in the mix. This adds value for the planner by helping them better meet their event objectives, while adding value for the hotel or venue as an upselling technique. not cost-, time-, or conflict-related).

Events 167

Events Business Scale Consumer 167

Cloudbeds

FEBRUARY 11, 2025

In 2025, upselling continues to evolve as a critical strategy for hoteliers looking to enhance guest experiences and maximize revenue. Upselling today is about anticipating travelers evolving needs, using technology to tailor experiences, and offering genuine value that enriches their stay. The key is flexibility.

Upsell 52

Upsell Ancillary Revenue Revenue Dining 52

Catala Consulting

JANUARY 5, 2025

Action Tip: Implement an AI-driven booking assistant to guide guests through reservations and upsell personalized add-ons, like late check-outs or spa treatments. Promote sustainable amenities, such as refillable toiletries and eco-friendly dining options. upselling spa packages after a reservation is made).

Digital Marketing 52

Digital Marketing Market Marketing Hospitality 52