SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. “Our

Operations 98

Operations Revenue Hotels OTA 98

Cloudbeds

NOVEMBER 24, 2024

With the right technology, these contactless experiences can not only enhance guest satisfaction , making it easier for travelers to get what they need, but also streamline internal workflows, making day-to-day hotel operations effortless for teams. Discovery Guests expect to be able to book a hotel stay without having to pick up the phone.

Upsell 98

Upsell Services Operations Accommodation 98

Hotelogix

DECEMBER 17, 2024

Studies show that hotels lose up to 20% of their annual revenue to chargebacks caused by guest disputes, unclear cancellation policies, and OTA-related miscommunication. For hoteliers, this doesn’t just mean lost revenue—it also leads to operational inefficiencies and added pressure on staff.

Revenue 40

Revenue Cancellation OTA Hotels 40

SiteMinder

OCTOBER 29, 2024

With 39 rooms, the resort boasts a full range of facilities, including three swimming pools, a spa, gym & steam room, and a variety of dining options serving both Indonesian and international cuisine. The resort connects to as many as 13 online travel agents (OTAs), uses third-party booking engines, PMSs, the GDS, and other systems.

Resorts 52

Resorts OTA Dining Management 52

Hotel Management

JUNE 20, 2023

Public owns around 20 properties – mainly in Sydney and Melbourne with some in the Northern Rivers region of New South Wales – about half of which are operational. As an owner and operator, Public maintains a startup mentality, according to Sproule, with a team that’s like “one big family”.

Business 242

Business Hotel Marketing Market Marketing 242

STAAH

MARCH 12, 2024

Having a variety of food choices for all diets will make your hotel stand out and create a memorable dining experience. Ensure that your hotel website is mobile-friendly to save OTA commissions and consider having a presence on popular Chinese travel apps. One of the OTAs, CTrip, has over 160 million app downloads.

Travel 105

Travel OTA Hotels Services 105

eZee Absolute

JANUARY 27, 2025

If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.

Upsell 52

Upsell Hotels OTA Revenue Management 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

Hotel Speak

MARCH 13, 2024

Having a variety of food choices for all diets will make your hotel stand out and create a memorable dining experience. Ensure that your hotel website is mobile-friendly to save OTA commissions and consider having a presence on popular Chinese travel apps. One of the OTAs, CTrip, has over 160 million app downloads.

Travel 97

Travel OTA Hotels Services 97

STAAH

MAY 21, 2023

Las Casas in Quezon City is a Dining and Events Space that offers unique experiences for guests with its intricately-designed spaces, delicious array of dining options to choose from, and exceptionally welcoming service. Another challenge the group faced was the rising cost of OTAs – the ever-increasing commissions.

Revenue 98

Revenue OTA Dining Services 98

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

Xotels

MARCH 3, 2025

From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. Guest actions Who makes direct bookings versus through OTAs, and how can you influence them? Reduce dependence on OTAs and drive more traffic to your website.

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Little Hotelier

MARCH 14, 2023

A bright and breezy bajan living experience awaits visitors at Best E Villas, which offers spacious villa rentals with open-plan living/dining areas and lush outdoor facilities including swimming pools, BBQs and outdoor seating. We try to give the guest a very intimate type of experience. It’s very convenient.

Dining 98

Dining Accommodation OTA Shopping 98

STAAH

APRIL 23, 2024

Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

Hotelogix

JANUARY 19, 2025

Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. Whether it’s managing the front desk or optimizing housekeeping, the right PMS simplifies operations, improves guest experiences, and enhances profitability. What is Hotel Management Software?

Management 40

Management Operations Occupancy Revenue 40

SiteMinder

JUNE 11, 2024

Brady Hotels & Apartments is an independent hotel group owned and operated out of Melbourne, Australia. Guests at Brady properties will always feel the personal touch and be guided while on their stay to enjoy the best sights, sounds, and dining experiences available. Our smart hotel platform helps you do exactly that.

Global Distribution System 98

Global Distribution System Revenue Hotels Cancellation 98

STAAH

OCTOBER 9, 2022

Targeting both leisure and business travellers, juSTa properties have top-of-the-line facilities, including award-winning dining experiences, stunning wedding venues and conferencing set-up. Looking for group-level efficiencies and a boost in direct bookings. Unlocking potential with STAAH.

Resorts 98

Resorts OTA Revenue Dining 98

SiteMinder

OCTOBER 11, 2022

However, this team is tasked with overseeing all aspects of the hotel’s operations. Operations manager. Large hotels may have several bars and dining spaces, in which case there would be a larger management team at play. Kitchens can be extremely stressful and a poor layout can have a significant impact on operations.

Operations 59

Operations Management Hotels Revenue Management 59

Cloudbeds

FEBRUARY 28, 2024

We’ll also show you how to harness this powerful technology to capture more reservations, streamline booking processes, save time and costs, and increase guest satisfaction – whether you operate a hotel, hostel, motel, B&B, or vacation rental company. Most OTAs don’t share guest contact details when forwarding a booking.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

SiteMinder

OCTOBER 22, 2024

CLA manages over 200 residences, ranging from studios to spacious three-bedroom apartments, under the leadership of Nu Nizam , Head of Operations. One of the standout features for CLA has been SiteMinder’s Demand Plus , which increases the visibility of its residences across multiple online travel agencies (OTAs) and booking platforms.

Accommodation 52

Accommodation Operations Revenue Management Revenue 52

Hotelogix

OCTOBER 30, 2024

They check reviews, look at online travel agencies (OTAs), and compare choices before picking a few hotels that fit their needs. Insights for Hoteliers: Hotels need to position themselves on key channels that travelers use during their research phase, including OTAs, review sites, social media, and metasearch engines.

Hotels 89

Hotels OTA Travel Services 89

Hotelogix

JANUARY 19, 2025

Steps to Analyze Competitor Pricing: Track room rates across OTAs and direct websites. Cost-Plus Pricing: Add profit margins to operational costs to determine rates. Popular Packages to Offer: Stay & Dine: Room + complimentary meals. Channel Performance Reports: Identify top-performing OTAs and channels.

Minimum Length of Stay 40

Minimum Length of Stay Occupancy Forecasting Revenue 40

SiteMinder

JANUARY 16, 2025

Galileo GDS is owned and operated by Travelport, one of the three major players in the GDS space (along with Amadeus and Sabre). In many respects Galileo is very similar to other GDS operators like Apollo (which formed the base from which it was originally developed), Worldspan, Sabre and Amadeus.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Hotelogix

JANUARY 19, 2025

By implementing effective SEO strategies, hotels can reach more potential guests and reduce their dependence on costly OTA commissions. Increased Direct Bookings : Effective SEO can boost direct bookings , reducing reliance on OTAs and increasing profits. This highlights the importance of a strong web presence for hotels.

OTA 40

OTA Events Accommodation Travel 40

STAAH

OCTOBER 15, 2024

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. Property Management System (PMS) A Property Management System (PMS) is the heart of hotel operations, handling everything from reservations and check-ins to billing and room assignments.

OTA 52

OTA Overbooking Revenue Management Revenue 52

Intelity

DECEMBER 18, 2024

To every operations team struggling to make disparate systems talk to each other: We understand. To every GM trying to justify another technology investment while watching OTAs capture more of your revenue: We hear you. The truth is simple: Technology shouldn’t replace human connections it should enhance them.

OTA 52

OTA Services Intent Scale 52

SiteMinder

AUGUST 1, 2024

It serves as a roadmap for your hotel’s success, helping you attract investors, secure funding, and make informed decisions about your operations. It’s a vital tool for any hotel owner or operator, whether you’re starting a new hotel, expanding an existing business, or improving your current operations.

Business 95

Business Revenue Hotels Occupancy 95

Hotelogix

FEBRUARY 13, 2025

Put plans into action to push visitors to book straight from you instead of OTAs. Couples on romantic trips: Emphasize intimate dining options, spa services, and romantic room settings to create a memorable getaway. Hotels can save as much as 15% on commission charges by getting direct bookings instead of OTA bookings.

Hotels 52

Hotels OTA Travel Business 52

eZee Absolute

JULY 15, 2024

Fortunately, the right technology came to their rescue, paving the way for smooth and seamless operations. Let’s explore how switching to Yanolja Cloud Solution transformed their daily hotel operations. Hotel Royal Bengal , a popular hotel in Shantiniketan, faced this exact problem.

Operations 52

Operations Management Hotels Consumer 52

SiteMinder

JULY 19, 2022

.” If guests aren’t won over by that promise, perhaps they will be swayed by the seven room types and luxurious on site amenities that includes three spas, three dining options, conference rooms, a kid’s world, games room, indoor sports, gym, and much more. Table of contents. Reservation management and direct bookings a key to success.

Resorts 52

Resorts OTA Business Revenue 52

Inn Quest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. The Impact of Inventory Management on Hotel Operational Costs Inventory management directly impacts a hotel’s operating costs in several ways.

Management 87

Management Overbooking Revenue Hotels 87

SiteMinder

SEPTEMBER 6, 2023

Operational efficiency : Knowing you have a full house can streamline other operational decisions, from staffing levels to food and beverage orders. Similarly, Phocuswright found that 30% of searches are on online travel agent (OTA) mobile websites, and nearly one in four on hotel mobile sites are for same-day or next-day check in.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

StayNTouch

NOVEMBER 16, 2022

This can include a hotel’s website, its social media platforms, phone or email reservations, metasearch engines, or OTAs. The Billboard Effect shouldn’t be underestimated, as a study by Cornell estimates that being listed on an OTA corresponds with a 7.5-26% 26% increase in hotel reservations. 26% increase in hotel reservations.

OTA 52

OTA Hotels Revenue Overbooking 52

Hotelogix

JANUARY 19, 2025

Standing out doesn’t require an enormous budget or complex tools, it requires the right strategy and the essentials like SEO to boost visibility, reviews to build trust, and technology to streamline operations. Online Presence: Pictures That Speak Volumes Your website and OTA listings are your hotel’s digital storefront.

Hotel Marketing 40

Hotel Marketing Market Marketing Hotels 40

Fuel Travel

MARCH 28, 2023

The hospitality industry has witnessed a significant shift towards digitalization, leading hotels to adopt digital keys as a way of improving internal operations, reducing costs, increasing direct sales, and enhancing hotel guest satisfaction. But it’s also another avenue for building guest relationships through triggered hotel messaging.

Ancillary Revenue 79

Ancillary Revenue ROI Revenue Hotels 79

SiteMinder

SEPTEMBER 6, 2023

Once a booking is made, automated emails kick in, confirming the reservation and even suggesting add-ons like room upgrades or dining options. Advantages of implementing an online hotel booking process From streamlining operations to enhancing the guest experience, there are many advantages to an online booking system for hotels.

Hotels 98

Hotels Revenue Occupancy Services 98

SiteMinder

SEPTEMBER 7, 2023

While hotel fees can be powerful secondary revenue generators or a useful tool to mitigate additional operational costs, there is an art to applying them effectively. Minibar or room service surcharges These surcharges are applied to in-room dining or minibar usage, offering guests the luxury of convenience at a premium.

Revenue 105

Revenue Hotels Services Cancellation 105