Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Hotelogix

OCTOBER 17, 2024

They minimize overbookings, streamline the reservation process, and drive revenue. Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. If you're still managing bookings manually, it’s time to make the switch. 

Upsell 52

Upsell Revenue Hotels Overbooking 52

SiteMinder

SEPTEMBER 6, 2023

There are several drawbacks to this approach… Preventing last minute overbookings Firstly, you may overbook your rooms. By synchronising room availability across all distribution channels, you eliminate the risk of overbooking. With your room now double-booked, you have to upgrade your guests or turn them away completely.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Hotelogix

OCTOBER 18, 2024

Reservation Management: Effectively managing reservations ensures that the hotel maintains high occupancy levels while minimizing overbooking issues. Managing Restaurant Operations: Coordinating between kitchen and dining staff ensures that meals are served promptly and meet guest expectations.

Operations 52

Operations Management Hotels Services 52

Hotelogix

NOVEMBER 7, 2024

You want to make sure your hotel is available where your guests are looking, but also avoid overbooking or confusion about prices across multiple channels. Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. This can involve overbooking strategies to account for last-minute cancellations or no-shows. This strategy aims to ensure maximum occupancy.

Yield Management 98

Yield Management Management Revenue Management Revenue 98