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Upselling in Hotels: 3 Easy Ways to Drive Non-Room Revenue Using Tech

Intelity

Forced modifiers are just one way upselling in hotels can be maximized During a busy time of the year, like the start of the holiday season which we are quickly approaching, hotels are continually looking for strategies to drive non-room revenue. Notice a guest is ordering the steak? Notice a guest booked using a conference code?

Upsell 52
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Crunching the Numbers: Understanding Hotel Data to Drive Non-Room Revenue

Intelity

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 79
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Embracing the Future: Technology’s Pivotal Role in Hotel Reservations

Amadeus Hospitality

Staying competitive with innovative merchandising strategies The best CRSs on the market are as efficient as today’s leading e-commerce giants – providing a fast, seamless shop and book experience that consumers love. As the hospitality industry evolves, it’s exciting to see more hoteliers recognizing the immense value of a CRS.

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Hotel promotions: Ideas to boost bookings

SiteMinder

Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. Encouraging word-of-mouth: A guest who has a positive experience due to a special offer is more likely to recommend your hotel to others.

Hotels 105
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5 Signs a Hotel Tech Stack is Outdated

Amadeus Hospitality

This will allow them to avoid a basic, transactional shop and book process in favor of one that offers dynamic, personalized and tailored experiences. Hoteliers can create additional revenue streams during the booking process by monetizing all aspects of a hotel – spa, pool, bike share program, dining, etc.

Upsell 52
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Hotel Technology 101: How Hotels Are Using Technology to Gain a Competitive Advantage

Intelity

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. These digital compendiums can also be used to create upselling opportunities and promote upgrades and other special offers targeted to a guest’s preferences.

Upsell 63
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Be more Selfridges

Boutique Hotel News

The UK is the world’s third largest eCommerce market, with 80 per cent of people shopping online – tipped to rise to 89.6 Just like Netflix recommends programmes to watch, hotel upsells can now be driven by real-time data decisions. One shopping basket , no matter what you’re buying. Hotels need to be more Selfridges. .

Retail 52