Amadeus Hospitality

DECEMBER 3, 2024

The 5 most popular answers were: Specific room attributes (43%) Upselling of room types and value-add amenities (40%) Personalized onsite experiences (39%) Personalized offers for returning guests (34%) Last-minute promotions on rooms (34%) Hoteliers are considering adding car hire services and travel insurance to the booking process.

Ancillary Revenue 52

Ancillary Revenue Upsell Revenue Shopping 52

Hotel Speak

OCTOBER 31, 2024

This enables your team to provide more relevant and valuable upsells. AI can play a significant role in enhancing personalisation. By analysing guest data, AI can predict preferences and tailor offerings accordingly.

Hospitality 100

Hospitality Revenue Yield Management Dining 100

Hospitality Tech

JUNE 12, 2024

New Features deliver a more frictionless and personalized dining experience for guests that also deliver more orders and revenue for operators.

Upsell 52

Upsell Dining Revenue Operations 52

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 81

Revenue Upsell Dining Hotels 81

Xotels

MARCH 3, 2025

Hotels can leverage CRM data to drive repeat bookings, upsell experiences, and build stronger guest relationships. Automated Upselling & Ancillary Revenue Tools Have no clue on how to make extra revenue for your hotel? What Are Revenue Management Tools? And not just from your hotel rooms?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

eZee Absolute

JANUARY 27, 2025

Be it luxurious accommodations, exclusive dining, or wellness experiences, Songkran visitors crave it all. Upsell with Mobile Solutions Leverage YCSs Mobile App for easy upselling and guest engagement. During Songkran, travelers dont just stay longer; they spend more. Tips to Boost Songkran Bookings and Delight Guests 1.

Upsell 52

Upsell Hotels OTA Revenue Management 52

Social Hospitality

JULY 25, 2022

Kiosks also offer greater ordering accuracy and provide great upselling opportunities with intuitive recommendations. Chatbots can take orders, upsell, provide suggestions, make reservations, offer promotions, collect feedback, and even process payments. POS Systems & Integration Across Platforms.

Upsell 147

Upsell Business Sales B2B 147

STAAH

APRIL 23, 2024

From spa services to dining experiences and beyond, hoteliers are leveraging dynamic pricing strategies to optimize ancillary revenue streams. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

Intelity

AUGUST 29, 2023

Deploying a staff operations hub that not only lets hotel staff streamline operations and increase guest satisfaction but also tracks guest behaviors and data is key for when it comes to upselling and maximizing revenue. Take in-room dining , for example. Want to learn how to increase hotel revenue at your property by using guest data?

Revenue 77

Revenue Upsell Operations Hotels 77

SiteMinder

JANUARY 16, 2025

Efficient upselling opportunities A GDS grants your hotel the opportunity to upsell without needing to put much effort in at all. You can offer travel agents (and their clients) value-added options like premium rooms, spa packages or in-house dining, to both personalise the experiences you deliver and boost your revenue.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Intelity

MARCH 16, 2023

Personalized promotions go a long way when it comes to cross-selling, upselling, and retaining hotel guests We all know upselling and cross-selling tips are hot topics in the retail industry, but they’re also important factors when it comes to marketing to your hotel guests.

Upsell 69

Upsell Events Hotels Revenue 69

Hotelogix

NOVEMBER 7, 2024

Upselling and Cross-Selling: Upsell Room Upgrades: Train your staff to offer room upgrades or premium amenities at check-in. Cross-Sell Other Services: Offer guests extra services like spa treatments, dining experiences, or local tours. The more personalized the experience, the more likely they are to come back.

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

SiteMinder

SEPTEMBER 6, 2023

Providing upselling opportunities: Once a guest has booked a room, there are additional opportunities to upsell services such as dining or spa packages, thereby increasing overall revenue. Encouraging word-of-mouth: A guest who has a positive experience due to a special offer is more likely to recommend your hotel to others.

Hotels 105

Hotels Events Upsell Occupancy 105

Hotel Speak

FEBRUARY 11, 2025

Hoteliers can unlock this potential by diversifying their revenue streams and leveraging guest data to create targeted upsell opportunities. For example, automated systems can suggest dining packages, spa treatments, or exclusive experiences based on previous guest behaviour.

Hospitality 63

Hospitality Average Daily Rate Revenue Services 63

Intelity

JUNE 22, 2023

Optimize Dining Expenses By deploying a guest management operations platform that analyzes hotel guest data , managers can determine which guests prefer which food items during which periods of time throughout a day or week. Here are four ways hotel technology can offer a profitable return on investment, while maximizing revenue.

ROI 74

ROI Revenue Dining Hotels 74

Hotel Business

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are able to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities and experiences to maximize returns.

Travel 72

Travel Upsell Revenue Revenue Management 72

Intelity

APRIL 18, 2023

Ask your staff to recommend your best bottle during their next dining interaction. Use this opportunity to personalize their stay while upselling to drive a little additional revenue to your property. This will make their workday run more smoothly while providing an upsell for the property.

Upsell 85

Upsell Hotels Services Revenue 85

Catala Consulting

MAY 17, 2024

Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades. Training reception staff in upselling techniques is crucial for maximizing these opportunities.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

Amadeus Hospitality

APRIL 23, 2024

2. Upsell opportunities are limited Similarly to guest personalization strategies, hoteliers could be leaving money on the table if they don’t embrace creative ways to upsell guests on aspects of their stay that are most important to them. Multi-views, filters, and data exports allow for further analysis and customized reporting.

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

Hotel Speak

MAY 30, 2024

These include: Increased number of kiosks and grab-and-go venues Reduced menu choices and operating hours of remaining F&B venues A drop in in-room dining and mini-bar usage Such is the change in guest expectation that the hotel industry’s cookie-cutter approach to F&B no longer cuts it.

Consumer 105

Consumer Forecasting Revenue ROI 105

Hotelogix

OCTOBER 17, 2024

Upselling An online booking system helps with upselling by presenting guests with additional services or upgrades during the reservation process. It allows hotels to offer room upgrades, dining packages, spa treatments, or early check-in options in real time, encouraging guests to enhance their stay.

Upsell 52

Upsell Revenue Hotels Overbooking 52

Catala Consulting

JANUARY 21, 2025

Whether its a seamless check-in process, personalized dining recommendations, or proactive problem-solving, customer satisfaction is at the heart of every hotel, resort, and travel business. Personalized upselling and cross-selling opportunities help maximize guest spend.

Hospitality 52

Hospitality Services Operations Business 52

Hotelogix

AUGUST 6, 2024

Train your staff to identify and capitalize on upselling opportunities. Creating attractive packages: Bundle services such as dining, spa treatments, and local tours into attractive packages. Enhancing Average Booking Value Increasing the average booking value requires effective upselling and promoting longer stays.

Revenue 52

Revenue Management Upsell Target Marketing 52

StayNTouch

JULY 30, 2024

Five: Upselling Capabilities Upselling is a powerful tool for increasing revenue and enhancing the guest experience. A sophisticated PMS with built-in upselling capabilities can suggest upgrades and additional services to guests during the booking process or their stay.

Management 40

Management Upsell Operations Hotels 40

Intelity

JULY 11, 2023

An app can track the most common types of guest requests, dining metrics and which menu items are the most popular, and how often they’re using the app to communicate with hotel staff. These digital compendiums can also be used to create upselling opportunities and promote upgrades and other special offers targeted to a guest’s preferences.

Upsell 65

Upsell Hotels Shopping Services 65

eZee Absolute

OCTOBER 16, 2023

Such revenue can come from various sources, including: Food and Beverage: Restaurants, bars, in-room dining, and catering services can significantly contribute to ancillary revenue. Offering diverse dining options, themed events, and unique culinary experiences helps attract guests and drive F&B sales.

Ancillary Revenue 59

Ancillary Revenue Revenue Services Events 59

SiteMinder

SEPTEMBER 4, 2023

From exquisite rooms, amazing dining options, and fabulous event venues, Chatrium is truly a premium accommodation choice. Collecting data, prioritising attention to detail, and optimising personalisation are all keys to perfecting upsells and ancillary services. Pawarisa said the key to this is creating authentic connections.

Operations 98

Operations Revenue Hotels OTA 98

Xotels

JULY 26, 2024

Don’t Forget About Upselling: Train your staff to upsell guests to higher room categories or add-on services. Upselling and Cross-Selling: The Art of Turning Guests into Big Spenders Alright, let’s talk about the real money-makers in the hotel game – upselling and cross-selling.

Yield Management 59

Yield Management Upsell Hotels Ancillary Revenue 59

SiteMinder

OCTOBER 10, 2023

By attracting more guests through lowered prices, you increase the chances of selling additional services such as spa treatments, dining, or tours. Upselling Discounts attract more guests, providing ample opportunities for upselling or cross-selling other services.

Occupancy 59

Occupancy Events OTA Revenue 59

SiteMinder

JUNE 12, 2024

This includes offering tailored packages, suggesting room upgrades, promoting in-house dining experiences, and even curating special entertainment events. Upselling and cross-selling strategy pricing Upselling and cross-selling revolve around enhancing guest value.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Hotelogix

OCTOBER 30, 2024

Key Tactics for the Preparation Stage: Send pre-arrival emails with useful information about local attractions, dining options, and tips for their stay. Offer upsells during the stay, such as room service, spa services, or local tours. This stage is an opportunity to engage further and enhance their anticipation.

Hotels 89

Hotels OTA Travel Services 89

SiteMinder

SEPTEMBER 6, 2023

Pre-arrival upselling Late bookings offer a narrow window for pre-arrival upselling, but it’s a golden opportunity. With the guest already committed to staying at your hotel, targeted offers for room upgrades, spa treatments, or dining options can be sent via email or app notifications.

Overbooking 98

Overbooking Occupancy Revenue Hotels 98

Little Hotelier

NOVEMBER 18, 2024

A concierge can help guests with everything from local tips to arranging special experiences, and these efforts can translate into increased revenue through upselling tours, local events, or unique add-ons. Key hotel concierge duties and responsibilities Concierge duties vary, but the main focus is always guest satisfaction.

Hiring 52

Hiring Services Hotels Upsell 52

Inn Quest

MARCH 1, 2023

For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue. Even better, you can take advantage of this to increase your revenue by providing them with a hotel upsell, such as an airport pick-up or room upgrade.

Upsell 87

Upsell Services Revenue Management 87

SiteMinder

NOVEMBER 14, 2023

Whether it’s breakfast in bed, a midday snack, or a late-night feast, room service means that guests can enjoy a seamless dining experience at the press of a button. In room dining: Beyond set meals, provide a 24/7 dining option where guests can order snacks, beverages, or meals at their convenience.

Services 59

Services Dining Hotels Revenue 59

Amadeus Hospitality

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are empowered to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities, and experiences to maximize returns.

Revenue 57

Revenue Travel Upsell Hotels 57

SiteMinder

MAY 2, 2024

Ideally situated at the heart of the thriving tourism hotspot, City Oasis offers spacious comfortable rooms equipped with a kitchenette, free WiFi, an award-winning lagoon style pool, tropical BBQ area, dine-in restaurant, and free access to the nearby gym and memorial baths.

Small Business 52

Small Business Upsell Revenue Dining 52