Fri.Dec 01, 2023

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Airbnb Lawsuit in New York Exposes Fake Listings Issue

Skift Blog

Skift Take: Verifying listings has not been a top priority for Airbnb over the years. But trying to root out fake listings through verification measures is high on the agenda for 2024. The effort would leak into 2025 at a minimum.

Travel 341
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Inaugural Hyatt Studios Property Breaks Ground

Lodging

CHICAGO—Hyatt Hotels Corporation marked its entry into upper-midscale lodging in the Americas with the groundbreaking of the first Hyatt Studios property, set to open in Mobile, Alabama in early 2025. Hyatt has entered into a franchise agreement with 3H Group Inc. for Hyatt Studios Mobile/Tillman’s Corner. “We are proud to achieve this construction milestone in bringing the Hyatt Studios brand to life,” said Dan Hansen, global head of Hyatt Studios.

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‘No Hidden Fees’ Is Latest Bill in U.S. Congress to Target Hotel Junk Fees

Skift Blog

Skift Take: When a hotel rate appears in Google Search or on an online platform will it include the junk fee that makes it more expensive than a rival? That's what's a stake in these bills for the travel industry.

Travel 328
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Motivating Your Sales Team: A Guide for Sales Leaders

Anthony Cole Training

There are two sides to this topic of motivation. One side is how are your salespeople motivated and what motivates them. The second side is how effective are you as a sales leader at motivating your sales team? Both must be addressed to fully understand this topic of motivation and the impact on sales results.

Sales 235
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Paris Hilton Backs New AI Trip Planner and Jet Engine Startup Raises $116 Million

Skift Blog

Skift Take: Paris Hilton is backing a new trip planner that combines AI and social media, shortly after another social media-based travel app announced backing by John Legend.

Travel 313
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MGM Resorts Unveils Vision For Mgm Empire City

Hospitality Net

MGM Resorts International (NYSE: MGM) today unveiled its vision to transition Empire City Casino by MGM Resorts into a world-class entertainment destination, MGM Empire City, if awarded a commercial casino license for its historic Yonkers, New York site. Key elements of the phase one design include a comprehensive casino floor redevelopment and expansion, 5,000-capacity entertainment venue, state-of-the-art BetMGM sportsbook, food and beverage outlets by celebrated chefs, cocktail bars and loung

Casinos 246

More Trending

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Marriott and Ioi Properties Group To Bring W Hotels To Downtown Singapore

Hospitality Net

Marriott International, Inc. announced today it has signed an agreement with IOI Properties Group, one of Malaysia’s leading property developers to bring W Singapore - Marina View, a new 350-room property, to downtown Singapore. The hotel is slated to debut at the site of a 51-story mixed-use development. Perched atop the hotel is Marina View Residences, where a suite of high end apartments is set to redefine luxury living.

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American Airlines’ Smaller Planes Get Bigger Wi-Fi

Skift Blog

Skift Take: Today's podcast looks at Wi-Fi on American Airlines, changes to Hyatt's loyalty program, and a multiyear deal between Trip.com Group and AWS.

Services 293
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Curio Collection by Hilton Marks 150-Hotel Achievement: A Year of Remarkable Worldwide Growth

Hospitality Net

Curio Collection by Hilton, a global portfolio of handpicked hotels that immerse guests in one-of-a-kind moments in the world’s most sought-after destinations, is recognizing a robust year of openings that have paved the way for the brand to reach its 150th opening milestone by the end of 2023. The addition of 19 properties to the portfolio by year’s end, including the debut of 10 first-in-market hotels, reaffirms the brand’s commitment to providing travelers with distinct experiences worldwide.

Hotels 236
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Americans Are Eager to Ride Trains. Amtrak Can’t Add Them Fast Enough.

Skift Blog

Skift Take: The future for Amtrak looks bright. If only it can deliver the trains Americans want.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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How New Technology And Innovation Are Accelerating Adoption In Hotels

Hospitality Net

Hoteliers have a lot on their plates when it comes to technology. Sorting hype from reality in generative artificial intelligence is just one challenge on a list that includes addressing technical debt, optimizing revenue and incorporating data science.

Revenue 189
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Mews Kiosk Updates to Next-Generation Software

Lodging

NEW YORK—Mews announced its next-generation kiosk solution for hotels. The kiosk can be used for check-in and check-out by guests or by staff. The new Kiosk has been upgraded for speed in terms of its build and functionality and enables hotels to upsell products and services during the check-in process. Used in economy, midscale, and luxury properties, guests can choose to check-in how they want.

Upsell 162
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Holiday Inn Express Debuts in Nepal

Hospitality Net

IHG Hotels and Resorts, one of the world’s leading hotel companies, today inaugurated the first Holiday Inn Express in Nepal. Holiday Inn Express Kathmandu Naxal offers modern accommodations with all the amenities to meet the needs of today’s travellers in this truly unique capital city, which is teeming with rich culture and world heritage sites. With smartly designed social spaces and vibrant guestrooms, guests can easily accomplish what they need to while on the road, whether for business or

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Knowland Certification Program Launches for Hotel Sales Teams

Lodging

ARLINGTON, Virginia—Knowland introduced the Knowland Certification Program, which includes three certification credentials to help hotel sales professionals grow their skill sets, professional profiles, and proficiency with management. As with many professional roles, the certification process is a method of ensuring competency, and software certification has been a standard in the technology space for years.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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InterContinental Bangkok Sukhumvit: First Look into Thonglor’s Newest Luxury Hotel

Hospitality Net

IHG Hotels & Resorts, one of the world’s leading hotel companies with more than 6,000 hotels across 19 brands, announces the opening of InterContinental Bangkok Sukhumvit, a new luxury lifestyle destination for the discerning modern traveller. Situated in Thonglor, the property offers 241 beautifully appointed rooms and suites, and seamlessly weaves traditional Thai craftsmanship with modern international influences to create an unparalleled destination that mirrors the essence of one of Bangkok

Hotels 147
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Hilton Shreveport Completes Renovation

Lodging

SHREVEPORT, Louisiana—Located adjacent to the Shreveport Convention Center, Hilton Shreveport announces the completion of a renovation including a redesign of the guestrooms, meeting spaces, lobby, rooftop pool, fitness center, exterior, and more. The hotel is managed by HRI Lodging and the design was led by Washington, D.C.-based 3877, with support from Benson & Falgout and Moline Construction.

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The psychology of luxury travel: The key to attracting affluent customers

Hospitality Net

In his role as founder of digital marketing agency Jadewolf, David Nickel, helps luxury travel brands generate qualified leads and direct bookings. His secret: A scalable luxury persona.

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CoStar: U.S. Hotel Performance Fell With Thanksgiving Holiday

Lodging

WASHINGTON—As expected due to the Thanksgiving holiday, U.S. hotel performance fell from the previous week, according to CoStar’s latest data through Nov. 25, 2023. U.S. Hotel Performance November 19-25, 2023 Percentage change from comparable week in 2022Occupancy: 49.4 percent (down 1.4 percent)ADR: $138.29 (up 0.9 percent)RevPAR: $68.32 (down 0.6 percent) Among the Top 25 Markets, Oahu Island saw the largest year-over-year increases in occupancy (up 9.4 percent to 76.3 percent) and RevPAR (up

Occupancy 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Knowland Announces Certification Program to Advance Sales Proficiency and Increase Hotel ROI

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced today the Knowland Certification Program. The program includes three certification credentials to help hotel sales professionals level up their skill sets, elevate their professional profile, and demonstrate proficiency with management.

ROI 130
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Marriott introduces neuroinclusive practices at largest customer events

Hotel Business

Marriott International Inc. has committed to incorporating neuroinclusive practices at Marriott-hosted customer events of 250 people or more globally. This commitment is a result of joining forces with The Neu Project, an initiative from Google’s Experience Institute (Xi) that aims to share resources designed to better accommodate and create a more inclusive experience during meetings and events for neurodivergent attendees.

Events 111
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Meta’s Menlo Park Campus Now Features a citizenM

Hospitality Net

The new citizenM hotel, situated at Meta’s campus designed by Frank Gehry, showcases the brand’s signature high-tech style. This 32nd global property, developed with the architectural expertise of concrete and Baskervill, utilized sustainable modular construction methods.

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Sleek new spa slated for Mandarin Oriental, London

Hotel Designs

Hotel Designs Sleek new spa slated for Mandarin Oriental, London Sleek new spa slated for Mandarin Oriental, London Mandarin Oriental Mayfair, London, will be home to a new signature Spa, providing the perfect antidote to the fast pace of London life for hotel guests, residents and the local community, when the hotel opens its doors in early 2024… Mandarin Oriental Mayfair will launch in early 2024 as a discreet, sleek and intimate property based in the heart of London’s most stylish neigh

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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The Set Collection Announces Iconic Bangkok Property, The Siam, as its Newest Member Hotel

Hospitality Net

The Set Collection proudly announces the latest addition to its esteemed portfolio of exceptional member hotels. The renowned and luxurious The Siam in Bangkok has become the newest member of The Set Collection, further enhancing the company’s representation in the vibrant Asian hospitality market.

Hotels 130
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December: This Month’s #ClientSnapshot

In1solutions

It’s hard to believe but December is already upon us! As we get closer and closer to the holidays, guests will be eager to wind down, indulge in winter warmer offers, and purchase online gift cards for friends and family. We have no doubt your property is set to offer everything they’ve dreamed of and more. So, ensure your gifting platform is ready to rock ( around the Christmas tree )!

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Rosewood Assumes Management of Three Iconic Resorts in New Zealand

Hospitality Net

Rosewood Hotels & Resorts® today assumed management of three renowned New Zealand resorts, adding Rosewood Kauri Cliffs, Rosewood Cape Kidnappers, and Rosewood Matakauri to its collection. Formerly known as Robertson Lodges, these spectacular lodges, each situated in quintessential destinations, now form an integral part of Rosewood Hotels & Resorts’ expanding portfolio.

Resorts 130
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RBR Data Services Ranks NCR Voyix The World’s Largest POS Software Provider

Hospitality Tech

NCR Voyix, previously known as NCR Corp., has held the top global supplier position in the study by RBR Data Services since 2016.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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The Leading Hotels of the World’s Welcomes Eight New Members

Hospitality Net

Offering the largest collection of independent luxury hotels in the world, The Leading Hotels of the World is pleased to welcome eight new member hotels to its collection. This season’s additions include many new openings and significant renovations that will amplify LHW’s presence in Europe, North America and China.

Hotels 130
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Augmented Reality Captures the Attention of Future Travelers

Hospitality Tech

Research from Kantar Media and Snapchat reveal surprising insights into the power of augmented reality in shaping consumer travel behavior.

Travel 75
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The Omni Grove Park Inn Unveils Winners of the 31st Annual National Gingerbread House Competition

Hospitality Net

The Omni Grove Park Inn held its highly anticipated Annual National Gingerbread House Competition™, yesterday which included 200 entries from over 22 states and Guatemala. Contestants spanned across adult, teen, youth and children categories all competing for a chance to win a piece of more than $40,000 in cash and prizes.This year’s winners, the Difficult Dessert Devotees were a niece and aunt baking duo from North Carolina, and it was their third year competing and first time winning the compe

Travel 130
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citizenM Menlo Park debuts on Meta campus

Hotel Business

citizenM has debuted its second property in the Bay Area, citizenM Menlo Park, located on the campus headquarters of Meta in Northern California. “We are thrilled to be opening up in Menlo Park, as this city has become one of the country’s largest tech hubs,“ said Robin Chadha, chief brand officer, citizenM. “citizenM has always been designed to bridge remote and in-person work with private nooks and work options in our Living Rooms, plus societyM meeting rooms.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.