Sun.Dec 01, 2024

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All the winners and highly commended in the 2024 HM Awards, presented by Sealy Posturepedic

Hotel Management

It was a night to remember at the 22nd HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, with close to 1000 gathered at ICC Sydney to celebrate outstanding properties and industry legends. The Capella Sydney team celebrates its Luxury Hotel win. Imagery by O’Neill Photographics Capella Sydney took home the award for best Luxury Hotel and Australian Hotel of the Year, alongside The Calile Hotel; while W Sydney won best New Hotel and best Hotel Interior Desig

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“No One Is Pushing the Hotel Industry to Change Faster Than the Savvy Indian Traveller”: SiteMinder

Hospitality Net

SiteMinder, the world’s leading hotel distribution and revenue platform, has released SiteMinder’s Changing Traveller Report 2025, the largest survey globally on accommodation, revealing that Indian travellers are emerging as the most influential change-driving force in the global hotel industry.

Travel 242
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TFE Hotels adds New Zealand office as Heritage properties join the fold

Hotel Management

TFE Hotels is bolstering its presence on the ground in New Zealand with the establishment of a Country Office in Auckland, led by Warwick Kahl as Director of Operations NZ. The New Zealand Country Office will support TFE Hotels’ multi-property management deal with New Zealand’s leading accommodation provider, Heritage Hotels, announced at AHICE Aotearoa in October.

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Sustainability is important to three in four European travellers

Hospitality Net

Europeans anticipate travelling more frequently and spending more on travel in 2025, according to a new research report from Accor, a global leader in hospitality. But the industry faces a pressing need to address sustainability challenges arising from this growth and to help travellers turn good intentions into good choices.

Travel 214
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Three Ways Key Control Systems Keep Hotels More Profitable

Lodging

Hotel properties have a continuous flow of guests, which necessitates safeguarding everyone on the premises with comprehensive security measures. Trying to balance a warm and welcoming environment with security that is non-disruptive to guests is challenging to hotel security teams with the ebb and flow of people and activities occurring every day at all hours.

Hotels 147
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Hospitality leaders explore strategies to accelerate the commercialisation of sustainability at HSMAI Europe Fall Curate

Hospitality Net

Strategies to accelerate the commercialisation of sustainability in the hospitality sector were intensely debated by industry leaders at the HSMAI Europe Fall Curate, held on November 7 th at The Chesterfield Mayfair Hotel in London.

More Trending

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Trustonomics: the Currency of Success in the Hospitality Tech Industry

Hospitality Net

Especially in today’s increasingly competitive hospitality technology market, trust and credibility is one of the most important factors in ensuring profitability over the long term.

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Hospitality Financial Leadership – Calculating F&B Labor Productivity

Hotel Financial Coach Blog

Hospitality Financial Leadership Calculating F&B Labor Productivity Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course: [link] Be sure to check out my other services on the links below. Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Keynote and Breakout Speake r 415 696 9593 – Cell or Text R

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IHCL Unveils ’Accelerate 2030’ Strategy

Hospitality Net

The Indian Hotels Company Limited (IHCL), India’s largest hospitality company, today announced its comprehensive strategy for 2030. Under the plan, IHCL will expand its brandscape, deliver industry- leading margins, double its Consolidated revenue with a 20% return on capital employed and grow its portfolio to 700+ hotels while building on its world-renowned service ethos.

Revenue 162
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The art of storytelling through mobile ordering in hotel restaurants

eHotelier

By leveraging the storytelling potential of digital platforms, hotel restaurants can create immersive and memorable dining experiences that leave a lasting impression on their patrons, fostering loyalty and setting themselves apart in a competitive hospitality landscape.

Dining 102
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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TFE Hotels Opens New Zealand Country Office

Hospitality Net

TFE Hotels has announced the establishment of a New Zealand Country Office off the back of multi-property management agreement with New Zealand’s leading accommodation provider, Heritage Hotels, which saw five hotels join TFE’s global network on 1 December. Veteran hotelier, Warwick Kahl, will lead the team as Director of Operations NZ.

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Madrid sets the stage for the 3rd World Sports Tourism Congress

eHotelier

Organized by UN Tourism in collaboration with the Government of the Region of Madrid, with the support of Visit Nayarit and Turkish Airlines

Tourism 90
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COMO Group Launches a New Cookbook

Hospitality Net

When Singaporean entrepreneur Christina Ong launched her first hotel in London in 1993 at The Halkin, it was with a passion for delivering exceptional cuisine inspired by the places she loved most from her travels in the fashion industry. Two years later, The Halkin’s restaurant by Stefano Cavallini received the first ever Michelin star for an Italian chef outside the country’s borders.

Travel 147
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Cultural Immersion: Building legacy through authentic experiences

eHotelier

Every destination holds a story, a unique narrative woven through regions, cities, monuments, and architecture, each reflecting the unique character of its place.

83
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Is the Hospitality Industry Ready for a “Report-less" World?

Hospitality Net

The hospitality industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports. These reports, designed to address specific operational or strategic questions, have long been a cornerstone of hotel management. However, the emergence of Generative Pre-trained Transformers (GPTs) and large language models (LLMs) is reshaping how hoteliers’ access, interpret, and act on data, challenging the traditional reliance on thousands o

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Booking.com launches AI-powered tool for hoteliers

Hospitality Today

The AI Tech Stack Advisor tool offers tailored hotel assessments, recommending technology solutions to enhance business performance

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Analyzing the Faro Blanco Resort Repositioning with Prime Group

Hospitality Net

There are lots of trends in current hotel development worth covering, but many of them can best to described by analyzing one specific project to see how the developers and owners are applying this trend on the ground and in a practical manner. The one word to wrap your head around for this is ‘flexibility’ wherein developers are looking to adapt room configurations, onsite facilities and ongoing operations to better accommodate a wider variety of guest types while simultaneously value-adding th

Resorts 113
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STUDY: Restaurant Sales, Visits Increase

Hospitality Tech

Year over year, restaurants saw growth in both total sales (+8.1%) and foot traffic (+8.7%) in November. Published monthly, the Fiserv Small Business Index is derived from point-of-sale transaction data from 2 million U.S. small businesses.

Sales 52
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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A data-driven guide to OTAs for hoteliers and short-term rental managers

Hospitality Net

Why? Because they solve a fundamental market challenge: connecting properties with global travelers at scale.

OTA 113
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3Natives Partners with GiftAMeal

Hospitality Tech

Guests are invited to scan a GiftAMeal QR code at 3Natives and upload a photo of their food, drink, or even a selfie. For every customer photo, a donation will be made to a nearby food bank, covering the cost of distributing one meal’s worth of healthy groceries to a neighborhood pantry.

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TFE Hotels opens New Zealand Country office

eHotelier

TFE Hotels has announced the establishment of a New Zealand Country Office off the back of multi-property management agreement with New Zealand’s leading accommodation provider, Heritage Hotels, which saw five hotels join TFE’s global network on 1 December.

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Hotel bill: Example and format

SiteMinder

What is a hotel bill? A hotel bill is a document that summarises the charges incurred by a hotel guest, and forms a record of expenses for the guest to review at the end of their stay. A bill is generated from a hotel folio, which tracks the charges that a guest incurs throughout their stay. At check-out the folio is converted into a bill that is given to the guest for them to review.

Hotels 52
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Anja Bachmann appointed Head of Development at easyHotel in Berlin

eHotelier

easyHotel, the great value low-carbon hotel brand, has announced its appointment of Anja Bachmann as Head of Development in Germany and the Netherlands

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Hotel invoice: Example and format guide

SiteMinder

What is a hotel invoice? A hotel invoice is a document that is issued by hotels to guests, which provides a detailed record of charges incurred during their stay. What is the difference between a hotel invoice and a receipt? Hotel invoices and hotel receipts are slightly different documents. Once the invoice is paid by the guest, a receipt is generated as proof of that payment.

Hotels 52
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IHG Hotels & Resorts to welcome Vignette Collection to Türkiye

eHotelier

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, announces the signing of Vignette Collection, Union Han, Istanbul Karaköy.

Resorts 52
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Hotel receipt: Format guide with sample template

SiteMinder

What is a hotel receipt? A hotel receipt is a document that is issued by hotels to guests, which offers proof that the invoice for their hotel stay has been paid. Is a hotel receipt the same as an invoice? No, a hotel receipt is not the same as an invoice. An invoice outlines all the charges that a guest has accrued during their stay. Once the invoice is paid, a receipt is produced as proof of that payment.

Hotels 52
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Katy Frosdick joins Choice Hotels Asia-Pac as Senior Manager, Development

eHotelier

Leading hotel franchise group, Choice Hotels Asia-Pac has appointed Katy Frosdick as Senior Manager, Development for Australia and New Zealand

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Brinker Hires Mike Wesley to Lead Maggiano's Marketing

Hospitality Tech

Wesley joins Maggiano's after a 14-year tenure at Yum! Brands, where he most recently served as VP of Brand Marketing.

Hiring 52
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Spain’s new law demands more personal data from tourists

Hospitality Today

Spain’s new traveller rules are sparking outrage across the country, as industry leaders warn of severe consequences

Travel 45
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What Travel Tech Leaders Want From the Trump Administration

Skift Blog

Skift Take: Travel tech leaders are uncertain exactly where they fall on the list of Trump's priorities, but they believe his policies will be good for innovation.

Travel 231
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.