Fri.Jul 12, 2024

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A Lump Sum and Flight Benefits: American Airlines Posts Severance Package for Former Exec Vasu Raja

Skift Blog

Skift Take: Vasu Raja’s severance package includes a payout of his base salary until January 31, 2025 and flight benefits. He’s also eligible to receive a lump sum payout of $968,750 after the severance period ends.

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Effective Sales Meeting Strategies

Anthony Cole Training

Every salesperson has attended sales meetings and left thinking “Why do I have to go to these meetings? They are a waste of time and not helping me get better at selling.” Sales leaders and managers must own and address this problem.

Sales 247
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European Hotel Deals Surge as Investors Shun Office Real Estate

Skift Blog

Skift Take: The continent offers a bright future for investors. And with waning demand for offices, alternative accommodation brands claim they stand out as a safe political bet.

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JLL Arranges Sale of Home2 Suites by Hilton North Scottsdale

Lodging

WASHINGTON, D.C.—JLL Hotels & Hospitality Group announced that it arranged the sale and financing of Home2 Suites by Hilton North Scottsdale near Mayo Clinic, a 130-room hotel located in Scottsdale, Arizona. JLL represented the seller, and working on behalf of the new owner, JLL also procured the acquisition loan from a regional credit union. Built in December 2022, the hotel is designed to provide an extended-stay experience with amenities including a fitness center, outdoor pool, […]

Sales 260
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Lufthansa Group Cuts Outlook as Flagship Carrier Struggles to Break Even

Skift Blog

Skift Take: The Lufthansa Group lowered its outlook for 2024 due to negative market trends — particularly in Asia — and aircraft delivery delays that have afflicted most of the industry.

Market 265
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Lessons From Gaming: What Can Hospitality Learn From Video Games?

Hospitality Net

Are you a PlayStation pro or a Nintendo novice? From consoles to PCs to phones, gaming is a multi-billion-dollar industry, with estimates valuing the worldwide market at around $350 billion.

More Trending

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First-party data is key in a new era of digital advertising

Hospitality Net

Data and cookies have long been used in advertising to understand, target, retarget, track, and report on consumers’ purchasing journey. Many of these capabilities have been enabled by third-party cookies, the technological cornerstone of personalized digital advertising.

Consumer 189
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Travel Bookings to Miami Surge as Messi Plays in Copa America Final

Skift Blog

Skift Take: Argentines are going to be out in droves to see their team play for the championship. It'll be a boost for international tourism to the U.S.

Tourism 270
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MEININGER Hotels expands to Spain

Hospitality Net

New hotel building, directly at the trade fair.

Hotels 304
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Air Taxis to LAX? Southwest in Deal With Archer Aviation 

Skift Blog

Skift Take: The partnership between Southwest and Archer Aviation will bring eVTOLs to California airports, but the timeline is currently unclear.

Travel 282
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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citizenM redefines the hybrid work experience with the launch of co-working

Hospitality Net

In response to the evolving needs of modern professionals, hotel and lifestyle brand citizenM is expanding its innovative membership program to include co-working benefits across its portfolio of 34 hotels (and counting) worldwide. Designed to serve the growing demand for flexible co-working space and on-the-go solutions, this initiative embodies citizenM’s commitment to fostering creativity and connection in the heart of urban landscapes.

Branding 147
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Vrbo in Major Reversal on Guest Refund Policies

Skift Blog

Skift Take: If Vrbo's new host cancellation policy looks familiar, it's not dissimilar from the one Airbnb imposed a few months ago.

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Faster Service, Happier Guests: How Technology Transformed Bohemia Suites’ F&B Operations

Hospitality Net

The Bohemia Suites & Spa Gran Canaria is beloved by its guests, significantly outperforming other luxury hotels in Europe based on online guest satisfaction ratings. To learn how they have achieved these results, we spoke with Papis Diouf, the property’s Food and Beverage Manager, who was responsible for implementing operating processes and technology that allows their teams to deliver the service that is earning their category-leading reviews.

Services 147
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The Latest Numbers Behind Hotel Groups’ Bet on Credit Card Rewards

Skift Blog

Skift Take: Hotel groups have been expanding the reach of their loyalty programs to include a wider base of consumers while trying to maintain their appeal to frequent travelers. It's a tough trick to pull off.

Consumer 253
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Marriott International Releases 2024 Serve 360 Report

Lodging

Marriott International, Inc. released its 2024 Serve 360 Report sharing the company’s global environmental, social, and governance (ESG) efforts and progress toward its 2025 Sustainability and Social Impact Goals. The report reflects data for the calendar year ended December 31, 2023. This year, the report includes an “Around The World Highlights” addendum, which shows ESG initiatives spanning each of the company’s regions—Asia Pacific excluding China; Caribbean & Latin America; Europe, Midd

Addendum 147
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Boeing 737 Max Delays Cost Norwegian Air $3.2m in Second Quarter

Skift Blog

Skift Take: An upbeat assessment for summer 2024 came with a warning for 2025, as Boeing 737 Max delivery problems continue to impact plans for further growth.

Business 263
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Hilton Veteran Cordell Retires Following 40-Year Career

Lodging

Hilton veteran Phil Cordell is retiring after 40 years at the company, transitioning to an advisor role effective this July. The company announced that Cordell will serve as a mentor and coach, providing guidance and support to the Hilton team. Cordell began his career as a bellman with Hilton while in high school, eventually becoming general manager of the second Hampton Hotel in 1983.

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Venture Capital Investment in 2024 – Skift Travel Podcast

Skift Blog

Skift Take: Venture capital investment in the travel industry has decreased substantially in recent years.

Travel 184
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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CoStar: Fourth of July Holiday Contributes to Lower U.S. Hotel Performance

Lodging

WASHINGTON—Due to the Fourth of July, the U.S. hotel industry reported lower performance results from the previous week and mixed comparisons year over year, according to CoStar’s latest data through July 6, 2024. U.S. Hotel PerformanceJune 30-July 6, 2024 Percentage change from comparable week in 2023:Occupancy: 61.3 percent (down 0.9 percent)ADR: $157.27 (up 0.5 percent)RevPAR: $96.35 (down 0.4 percent) Among the Top 25 Markets, New Orleans saw the highest year-over-year increases in eac

Occupancy 147
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Travelodge Announces Recruitment Drive to Fill Over 300 Jobs Across the UK

Hospitality Net

Travelodge, the UK’s first budget hotel, has launched a recruitment drive to fill over 300 jobs across its business. The company operates over 600 hotels across the UK, Ireland and Spain, with 47,000 rooms, employing more than 13,000 people. Travelodge is committed to flexible, secure employment, reflected in its ‘Find where you Belong’ company initiative, which ensures inclusivity, support and flexibility for all its colleagues to be their true self at work and belong.

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AHLA Makes Statement About Human Trafficking Awareness Training Recognition Act

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) Interim President and CEO Kevin Carey released the following statement regarding the introduction of the Human Trafficking Awareness Training Recognition Act, which requires the Department of Homeland Security (DHS) to establish a certification program for businesses that train their employees to recognize and respond to suspected human trafficking.

Business 147
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The Power of Networking at the Boutique Hotel Owners Conference

Hospitality Net

The Boutique Hotel Owners Conference, hosted by the Boutique Lifestyle Lodging Association (BLLA), stands as a pivotal event for the boutique and lifestyle hotel industry. Bringing together professionals from across the globe, the conference offers unparalleled opportunities for attendees to connect, collaborate, and grow their businesses. This event focuses on the power of networking, as evidenced by the glowing testimonials from participants.

Events 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Case study: step aboard The Ghan with Modieus

Hotel Designs

Hotel Designs Case study: step aboard The Ghan with Modieus Case study: step aboard The Ghan with Modieus Named in honour of Afghan camel drivers who played a significant role in exploring Australia’s interior, The Ghan train has become an iconic symbol of Australian travel and adventure. In its recent refurbishment, Modieus supplied the sumptuous bespoke carpets for a journey like no other… Famous for its journey across Australia’s most dramatic outback landscapes, The Ghan has undone a m

Dining 105
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How well are you coaching your hotel teams?

Hospitality Net

In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially for reservations departments. Thompson describes the pitfalls of traditional performance coaching methods on staff morale juxtaposed with performance coaching that centers hotel data application and group positivity.

Hotels 130
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7 Social Media Truths from High-Performing Hotel Marketing Teams

Refine

Social media strategy can be a beast for marketing teams to manage. Every few months there are game-changing updates, and every day seems to bring a new trend or tool to consider, but change isn't the only constant in digital marketing. Here are seven social media truths from high-performing hotel marketing teams. 7 Social Media The post 7 Social Media Truths from High-Performing Hotel Marketing Teams appeared first on Revfine.com.

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Rashed Darwish Al Ketbi (RDK) Group Unveils The Marriott Residences Al Barsha South, Dubai

Hospitality Net

RDK Group, a renowned leader in real estate development, proudly announces that the Marriott Residences Al Barsha South, Dubai are now open, marking a new chapter in premium living and hospitality.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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7 design trends to convert travelers on your hotel website

Hotel Speak

Visiting your hotel’s website has become an almost mandatory part of a traveler’s booking process. It can be the deciding factor. Taking care of your website is crucial because it’s the first interaction between you and your potential customer. Of course, it’s important to have a fast, efficient, and intuitive website. But it’s just as important to take care of its appearance as well as its technical parameters.

Travel 79
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Renowned Spanish Hotel Brand Globales Adopts SiteMinder Revenue Technology Across 54-Property Portfolio

Hospitality Net

Majorca-headquartered Globales has adopted SiteMinder, the name behind the only software platform that unlocks the full revenue potential of hotels, across its expanding 54-property portfolio. The partnership, which comes amid a summer that is expected to see international travellers to Spain grow by 8% from last year’s record season, will enhance the powerhouse hotel brand’s financial performance and streamline its operations.

Revenue 130
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Financial Services Website Design – 50 Examples to Emulate

MediaBoom

In the financial services industry, helping people with credit cards, maintaining their finances, and making smart financial decisions is essential. Crafting a website that effectively communicates these services can seem daunting, but with the right design approach, it doesn’t have to be. Explore what constitutes exceptional financial services website design with 50 cutting-edge examples.

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Should restaurant owners encourage customers to pay by credit cards?

Hospitality Net

A recent discussion on LinkedIn prompted this post. There is a noticeable and growing trend to charge customers paying by credit card an additional fee. Yesterday, the restaurant I had lunch at, had a 4% surcharge if you paid by credit card. Last week, a popular barbecue place I visit, had a printed menu with two price columns: one for cash and the other for credit card payments.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.