Thu.Jan 18, 2024

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Travel Outlook 2024: From ‘Too Hot’ to ‘Just Right’: Skift Research

Skift Blog

Skift Take: Revenue growth will finally decelerate from red-hot growth. But that's not a sign of weakness. it's a return to normal – and that's a good thing.

Travel 300
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U.S. Travel Predicts International Inbound and Domestic Business Travel to Remain Low

Lodging

WASHINGTON—The U.S. Travel Association released its biannual forecast for travel to and within the United States through 2027, showing that international inbound and domestic business travel will remain below pre-pandemic levels in 2024. The forecast, prepared by Tourism Economics, was released after U.S. Travel revealed the findings of a global competitiveness report conducted by Euromonitor International, which found the U.S. ranked 17th out of 18 top markets for travel due to decades of under

Travel 290
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Airbnb Claims NYC Crackdown Hasn’t Delivered

Skift Blog

Skift Take: New York City's defacto short-term rental ban is harsh. Hopefully, the city will revisit the law to strike a more balanced approach.

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CoStar: U.S. Hotel Performance Reached Highest ADR and RevPAR on Record in 2023

Lodging

WASHINGTON—The U.S. hotel industry posted its highest average daily rate (ADR) and revenue per available room (RevPAR) on record, according to 2023 data from CoStar. U.S. Hotel Performance During 2023 Percentage change from 2022:Occupancy: 63.0% (+0.6%)ADR: US$155.62 (+4.3%)RevPAR: US$97.97 (+4.9%) The country’s occupancy level was its highest since 2019.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Six Flags Adding AI and Metaverse in Partnership With Google

Skift Blog

Skift Take: Visitors don't necessarily think of advanced AI and extended reality when they book an amusement park trip, but Six Flags is trying to change that.

Travel 306
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Just the beginning: a NITA graduate’s journey into the tourism industry

Hotel Management

An enthusiastic bunch of talented hospitality and tourism graduates have entered the workforce after recently gaining National Indigenous Training Academy (NITA) qualifications at Voyages’ Mossman Gorge Cultural Centre. NITA’s world-class training and employment programs– offered at its Mossman Gorge and Ayers Rock Resort sites – provide young Aboriginal and Torres Strait Islanders with the knowledge and skills to pursue careers in hospitality and tourism.

Tourism 264

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Spirit Airlines Faces a Rough Road After Failed Merger With JetBlue

Skift Blog

Skift Take: A merger with JetBlue would have been a lifeline for Spirit, but now the carrier faces an unclear path forward.

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Get Ahead of The Competition: Make Your Hotel The Top Choice Online!

Hospitality Net

The choice of guests when booking a hotel online is closely tied to their fear of being misled. A study conducted by researchers from the Hong Kong Polytechnic University revealed that this can be explained by the concept of "perceived risk”, which refers to the level of uncertainty that customers believe they face when making a purchasing decision and which influences the degree to which they question it.

Closing 246
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In Good Company Partners With Hotel Equities on Pilot Program

Lodging

ATLANTA, Georgia—In Good Company announced it has entered into a new partnership with Hotel Equities to focus on a pilot program in Georgia involving eight Hotel Equities properties. The program will provide training for general managers, reevaluate roles for hiring, and expand recruiting efforts in organizations and communities that serve individuals with disabilities.

Hiring 173
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White Lodging Set to Open Plaza San Antonio Hotel & Spa

Hospitality Net

San Antonio’s first Autograph Collection Hotel, Plaza San Antonio Hotel & Spa, is set to open today, January 18. The new luxury hotel at the corner of South Alamo Street and East Cesar Chavez Boulevard features 253 oversized guest rooms, two restaurants/bars, expansive meeting space, and repurposed 19th century historic buildings that are home to a day spa and a one-of-a-kind bungalow suite.

Hotels 256
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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This Week’s Comings & Goings

Lodging

Valencia Hotel Collection announced the promotion of Roy Kretschmer to the position of chief operating officer – Valencia Hotel Group. Kretschmer was previously executive vice president of operations. Staypineapple Hotels Inc. announced the addition of Austin Gardner as vice president of business development. Gardner brings over 13 years of hospitality sales and marketing experience to the position.

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Hilton Introduces StiR Creative Collective – A New Recipe for F&B Innovation

Hospitality Net

With a mission to create and deliver innovative and original food and beverage experiences, Hilton today announced the launch of StiR Creative Collective. An in-house consulting and development arm reimagining hotel food and beverage with dynamic, relevant, and commercial solutions, StiR offers unparalleled expertise in strategy, concept creation and branding to both affiliated partners and independent hospitality operations in the Americas and Europe, the Middle East, and Africa (EMEA).

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Boeing Wins First 737 Max Order Since Alaska Blowout

Skift Blog

Skift Take: The timing and size of this order from Akasa Air will be a big confidence booster for Boeing.

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IBS Software Acquires APS® for $90 Million as It Targets Major Growth in Hospitality Sector

Hospitality Net

IBS Software, a leading SaaS solutions provider to the travel industry globally, has reached an agreement to acquire the ground-breaking hotel and travel technology provider Above Property Services (APS®). The $90 million transaction will further solidify IBS Software’s position in the hospitality market and strengthen the brand, to underpin an ambitious expansion of its reach in the hospitality industry.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Cathay Pacific ups the inflight entertainment ante with new Disney partnership

Hotel Management

Cathay Pacific is continuing to deliver on its commitment to provide customers with an unrivalled inflight entertainment experience by bringing them the best of Disney, Pixar, Marvel, Star Wars and National Geographic right at their fingertips with an exciting new collaboration with Disney+. Customers onboard Cathay Pacific flights can now explore more than 100 hours of films, series and documentaries from Disney, Pixar, Marvel, Star Wars and National Geographic, and this includes hours of exclu

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Four Seasons Resort Rancho Encantado Santa Fe Announces Multimillion-Dollar Revitalization

Hospitality Net

Four Seasons Resort Rancho Encantado Santa Fe, an enchanting luxury boutique resort comprised of 65 intimate casitas surrounded by rugged mountainous beauty, announces that a multimillion-dollar revitalization, the first in the Resort’s history, of all guest rooms and suites is now underway along with the introduction of sustainability-focused landscaping.

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What JetBlue Saw in Spirit

Skift Blog

Skift Take: Today's podcast looks at the JetBlue-Spirit merger, Airbnb's housing help, and Chinese travelers' American blues.

Travel 144
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Lanes & Planes Becomes Latest TMC to Partner with Katanox to Leverage the Platform’s Commission Reconciliation & Net Payouts Functionality

Hospitality Net

Amsterdam - Munich, Germany, January 18, 2024 — Katanox, the travel accommodation distribution and fintech platform, announced today its deal with travel management company Lanes & Planes.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Dubai Government Names Its Most Eco-Friendly Hotels, 70 in Total

Skift Blog

Skift Take: Dubai Tourism has given 70 hotels the literal stamp of approval for sustainability, around 10% of the city's total supply.

Tourism 144
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Connect with guests and drive efficiency with email marketing automation

Hospitality Net

Email marketing is a cornerstone of hospitality marketing. Many hoteliers consider email marketing to be a time-consuming effort with different one-time campaigns. But there’s a faster, easier, and more effective way.

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Airbnb Digs Deeper Into the Affordable Housing Issue

Skift Blog

Skift Take: What down market? These short-term rental startups just raised multimillion dollar rounds.

Market 144
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NEW Forecast Predicts United States will Continue to Struggle for International Inbound, Domestic Business Travel

Hospitality Net

The U.S. Travel Association today released its biannual forecast for travel to and within the United States through 2027, showing international inbound travel and domestic business travel will continue to remain below pre-pandemic levels in 2024. The forecast, prepared by Tourism Economics, was released just days after U.S. Travel revealed the findings of a global competitiveness report conducted by Euromonitor International.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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sbe, Marc Anthony form strategic partnership

Hotel Business

International lifestyle hospitality group sbe has unveiled an exclusive partnership with singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. Led by founder/CEO Sam Nazarian, sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. “It’s an honor to join forces with longtime friend and international superstar Marc Anthony,” said Nazarian. “I have a tremendous a

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IHG Hotels & Resorts Strengthens Leading Position in the Luxury & Lifestyle Segment

Hospitality Net

IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies with 19 brands and boosted by its award-winning IHG One Rewards loyalty program, today underlines its growth in the Luxury & Lifestyle segment. Currently, IHG boasts one of the largest Luxury & Lifestyle portfolios in the world, consisting of six acclaimed brands that represent 22 percent of its global pipeline* – nearly double its stake from just five years ago.

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Checking in to YOTEL Amsterdam

Hotel Designs

Hotel Designs Checking in to YOTEL Amsterdam Checking in to YOTEL Amsterdam Hamish Kilburn, Editor of Hotel Designs , takes the complimentary ferry across the harbour from Amsterdam Central to explore Amsterdam Noord, an emerging neighbourhood that is home to YOTEL Amsterdam, where stylish hospitality thrives… While the city of Amsterdam is famous, among other things, for its iconic architecture – the wafer-thin canal houses are truly a fusion of rich history, innovation and cultural diversity –

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Moxy Hotels Debuts at Bengaluru Airport

Hospitality Net

Moxy Hotels, part of Marriott Bonvoy’s portfolio of over 30 extraordinary hotel brands, is thrilled to announce the opening of Moxy Bengaluru Airport Prestige Tech Cloud, marking the brand’s debut in India. Introducing Bengaluru to a quirky and playful side of hospitality, the hotel is set to be the perfect social hub for both locals and travelers seeking a fun and adventurous retreat.

Hotels 229
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Roundtable: merging spaces & the future of bathroom design

Hotel Designs

Hotel Designs Roundtable: merging spaces & the future of bathroom design Roundtable: merging spaces & the future of bathroom design For Hotel Designs’ final roundtable in 2023, Editor Hamish Kilburn led a discussion, sponsored by Kohler, with leading interior designers that explored a new direction in bathroom design… Some of the most innovative creative solutions in the hotel design arena emerge when the interior designer is restricted by budget and regulations.

Branding 108
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sbe’s Sam Nazarian Announces Strategic Partnership With Global Music Icon Marc Anthony

Hospitality Net

As an equity partner in sbe, the landmark alliance marks the first hospitality venture for Marc Anthony and his entertainment company, Magnus, and signals a major milestone in the continued growth and evolution of sbe as international innovators changing the future of hospitality.

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How to properly record packages in your hotel

eHotelier

Many hoteliers are at a loss to properly set up and manage hotel package transactions so that they do not end up with a mess in their books and systems. Here's how to properly administer these seemingly complicated and unruly devices.

Hotels 116
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Valor Hospitality Partners Reflects on Acquisitions, Openings and Expansion in Milestone Year

Hospitality Net

Valor Hospitality Partners, a leading global hospitality brand, is looking back at a strong year as an organization—opening six properties and adding 28 Hotelitarians to the global home office teams as part of the ongoing growth. Valor also celebrated 10 years of operating on the African continent and receiving over 20 nominations for property awards including some of the industry’s most prominent recognitions: the Connie Award by Hilton, the Condé Nast Traveler’s Readers’ Choice Award and Trave

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.