Wed.Nov 22, 2023

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Global Tourism Slows: Europe Takes Most Pronounced Dip

Skift Blog

Skift Take: Global travel softened due to the seasonality of demand. In October 2023, the Skift Travel Health Index dipped to 103. Europe was impacted the most due to reduced pent-up demand and economic concerns. Despite China's Golden Week holiday, the travel recovery in the country remained sluggish.

Tourism 322
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MHG Hotels Acquires Courtyard West Palm Beach Airport

Lodging

WEST PALM BEACH, Florida—MHG Hotels announced the recent acquisition of Courtyard West Palm Beach Airport, marking a milestone in the company’s growth. The property offers 103 guestrooms designed to provide guests with a contemporary environment, and its amenities include an outdoor pool & spa, a full-service bistro, and access to the Tri-Rail, Brightline, and West Palm Beach International Airport. “We are thrilled to welcome Courtyard West Palm Beach Airport to the MHG family,&#

Hotels 278
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Tourism’s Growth in the Middle East: What to Expect at Skift Global Forum East

Skift Blog

Skift Take: As we return to Dubai this December, we are thrilled to discuss the opportunities and challenges ahead for the Middle East with leaders on stage. It’s going to be a jam-packed event you will not want to miss.

Events 318
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AAA: Thanksgiving Travel to Increase 2.3 Percent Over 2022

Lodging

WASHINGTON, D.C.—AAA projects 55.4 million travelers will head 50 miles or more from home over the Thanksgiving holiday travel period. This year’s Thanksgiving forecast is an increase of 2.3 percent over last year and marks the third-highest Thanksgiving forecast since AAA began tracking holiday travel in 2000. The top two years were 2005 and 2019, respectively.

Travel 278
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Standard International to Debut New Hospitality Brand, The StandardX

Skift Blog

Skift Take: Standard International is trying to take lessons from its successes 25 years ago and apply them to its latest brand today.

Branding 317
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Autograph Collection Hotels Debuts in Hungary

Hospitality Net

Autograph Collection Hotels, part of Marriott Bonvoy’s global portfolio of over 30 extraordinary hotel brands, announces its debut in Hungary with the opening of Dorothea Hotel, Budapest, Autograph Collection. Housed across three historic buildings in Budapest’s iconic District V, the new hotel is named after Archduchess Dorothea, an influential character of the 1800s who brought significant cultural and economic development to the city alongside her spouse, Palatine Joseph.

Hotels 264

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IHG announce eco-friendly InterContinental Sabah Kota Kinabalu Resort, Malaysia

Hospitality Net

IHG Hotels & Resorts is proud to introduce stunning eco-friendly InterContinental Sabah Kota Kinabalu Resort, in partnership with leading Taipei real estate broker Zhancheng Tourism Development, a subsidiary of Sinyi Realty Inc., a listed real estate brokerage company in Taipei.

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China and U.S. Discuss Further Increase of Flights Between the Two Countries

Skift Blog

Skift Take: Another increase in flights between the U.S. and China would be a major boon for both countries' travel industries, especially since neither of them have yet to make a full recovery from the pandemic.

Travel 269
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RESET, a new hotel brand breaks ground in Joshua Tree, CA

Hospitality Net

RESET, a new and innovative hotel brand, has initiated the construction of its inaugural property sprawled across 180 acres of secluded desert terrain adjacent to Joshua Tree National Park. Serving as the flagship establishment for this visionary brand co-founded by Ben Uyeda, it has enlisted Sightline Hospitality as the operating partner.

Branding 246
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Wyndham Says ‘No’ to Choice, Again

Skift Blog

Skift Take: Today's podcast discusses pilot mental health, Wyndham's Choice rejection, and Trip.com’s strong earnings.

Hotels 266
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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2023’s Premier Global Travel Destinations Honored at Glitzy Ultras Awards Gala in Dubai

Hospitality Net

The world’s leading hotels, destination, airline, airport and cruise line, as voted for by the 25 million globetrotting members of the GHA DISCOVERY loyalty programme, were unveiled at the 17th edition of luxury travel awards ceremony, the ULTRAs, on Monday 20th November 2023.

Travel 264
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Choice Hotels on Extended Stay Versus Short-Term Rentals: Interview

Skift Blog

Skift Take: Choice Hotels doesn't consider private equity entrants as competition, but as potential collaborators.

Hotels 256
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The Weston is Now Open: A Unique Vermont Destination Where Luxury and Tradition Meet

Hospitality Net

The Weston is now officially open! The Weston is the idyllic getaway in Vermont’s Green Mountains, transporting guests to a world of traditionally refined luxury and exceptional service. Truly a first-of-its-kind in Vermont, The Weston invites any and all discerning travelers to indulge in exquisite dining, unmatched hospitality and rejuvenating spa treatments for the ultimate respite.

Dining 263
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Curator Hotel & Resort Collection Partners With Good Pharma

Lodging

BETHESDA, Maryland—Curator Hotel & Resort Collection announced a partnership with Good Pharma, a functional tea and coffee brand, for the guest experience with a focus on wellness. Good Pharma products are available at Viceroy DC and Hotel Zena, two Curator member properties in the Washington, D.C. area. This partnership allows guests at selected properties to have Good Pharma’s products in various forms, including a welcome beverage, mocktails, or weekend brunch French press coffee.

Resorts 147
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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ONYX Hospitality Group Expands Its Presence in Laos

Hospitality Net

ONYX Hospitality Group, a prominent player in the Asian hospitality industry, has achieved a significant milestone with the signing of Amari Vientiane in Laos, marking the group’s second Amari brand property in the country, complementing Amari Vang Vieng. The signing ceremony took place on 16th November 2023 at Tang Chareon (TCR) Group’s office in Laos, with Mr.

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Aligned Hospitality Management Adds Comfort Suites Denver Tech Center to Portfolio

Lodging

PHOENIX, Arizona—Aligned Hospitality Management has added the Comfort Suites Denver Tech Center to its portfolio. The property, owned by Colorado Hotel Group LLC and franchised by Choice Hotels, is Aligned’s first property outside of the Arizona market and the 21st in the company’s portfolio. In the suburb of Englewood, the hotel is located 10 minutes from the Denver Tech Center, 30 minutes from downtown Denver, and 30 minutes from Denver’s Red Rocks Amphitheatre.

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Hilton Supercharges “The Stay” at Inaugural F1 Vegas Grand Prix in Style

Hospitality Net

As you may already know, last weekend, history was made at the Formula One Circuit in Las Vegas with the inaugural Vegas Grand Prix. Hilton, a brand deeply rooted in Las Vegas and a longstanding partner of McLaren Racing, played a pivotal role in enhancing the race experience in the entertainment capital of the world.

Branding 269
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Video: Kiwi designer Emilia Wickstead to create next Air New Zealand uniform

Hotel Management

Air New Zealand has officially revealed globally renowned Kiwi fashion designer Emilia Wickstead as the partner selected to create its new uniform. The New Zealand designer has made a name for herself on the world stage, designing clothing for influential global figures and A-listers. Now, she will be creating New Zealand’s most iconic and recognisable uniform and the carrier’s Chief Customer and Sales Officer, Leanne Geraghty, said Emilia stood out after the selection panel were blown away by h

Closing 130
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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The modern RM: adaptability, strategic thinking, and proactive decision-making and a bit of a kindergarden teacher

Hospitality Net

Simple: There is so many descriptions of the data ninja and the discipline of revenue maximi-optimization blabla that i thought I put it to the test.

Revenue 246
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The Star Brisbane Sky Deck reveals trio of F&B venues

Hotel Management

The Star Brisbane has announced three food and beverage venues as part of its new Sky Deck, which is set to open in 2024. Located 100 metres above the $3.6 billion Queen’s Wharf precinct will be The Star’s latest signature restaurant Aloria, relaxed dining venue Babblers, and open-air bar Cicada Blu. “We have gone above and beyond to consider every detail of each venue and how the trio seamlessly integrate to serve up unforgettable moments in the sky,” said The Star Brisbane General Manager Food

Dining 130
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From Silos to Synergy: Getting Commercial Teams on the Same Page

Hospitality Net

Now that the hotel industry has moved away from siloed departments, you expect your commercial teams to work together. But that’s impossible when each department is still operating independently.

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Four Seasons to open second hotel in Hangzhou, China

Hotel Designs

Hotel Designs Four Seasons to open second hotel in Hangzhou, China Four Seasons to open second hotel in Hangzhou, China At the heart of the city’s newest mixed-use development project, Hangzhou Centre Towers, Four Seasons Hotel Hangzhou at Hangzhou Centre will offer 214 rooms and suites with river and West Lake views in the city’s busy downtown district… In partnership with Greentown China Holdings Limited, China Resources Land Limited and Hangzhou Metro Development Company Limited,

Dining 105
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Hilton Debuts LXR Hotels & Resorts in South East Asia with Umana Bali

Hospitality Net

Global hospitality leader Hilton(NYSE: HLT) today announced the opening of Umana Bali, LXR Hotels & Resorts, marking thebrand’s first resort in South East Asia. Umana Bali joins the exclusive collection of LXR Hotels &Resorts properties, which celebrates the timeless pursuit of personal adventure in the world’s mostalluring destinations, offering travelers a new taste of luxury defined by individuality and immersivelocal experiences.

Resorts 257
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Atlas Concorde adds 10 new shades to Boost Balance collection

Hotel Designs

Hotel Designs Atlas Concorde adds 10 new shades to Boost Balance collection Atlas Concorde adds 10 new shades to Boost Balance collection Boost Balance from Atlas Concorde is a strong and silent surface collection – the ‘balancing point’, if you like, of contemporary design and architecture… Contemporary elegance is a harmonious balance of shapes, proportions, and colours that conveys a vibe of sophisticated simplicity.

Hotels 105
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How AI Will Create Adaptable Hotel Websites

Hospitality Net

Unveiled just over a year ago, ChatGPT is still foremost on our minds and numerous hoteliers already see the value in how this technology will scale their businesses in the near future. But what underpins ChatGPT is what’s called machine learning (ML) and there are several companies that have been in weeds with it for long before this became a buzz term.

Scale 242
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Hotel customer journey: The complete guide

SiteMinder

What is a hotel customer journey? A hotel customer journey maps the entire experience of a guest, from the initial spark of interest to the post-stay engagement. Customer journeys are crucial for successful hotels, as they reveal the key touchpoints that drive a guest’s decision to book – or not book – with their business. Table of contents Where do hotel customers begin their booking journey?

Hotels 100
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Aloft Lake Nona and Althea Lake Nona Events Center Set to Debut in Orlando’s Fastest-Growing and Most Innovative Community

Hospitality Net

Aloft Lake Nona announces its December opening in Lake Nona, a modern metropolis that is renowned for being home to the "World’s Most Technologically Advanced Hotel" and a destination with world-class health and fitness facilities. With 205 urban-inspired guestrooms and 15 suites, a sports-themed restaurant, and the 10,000-square-foot Althea Lake Nona Events Center, Aloft Lake Nona will open as the closest hotel to the largest tennis facility in the world, the United States Tennis Association (U

Events 242
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How ChatGPT will impact the meetings and events industry

eHotelier

ChatGPT can be leveraged to streamline workflows and enhance the event planning process in several ways, and learning to effectively use the tool is a wise move for planners and venues as this technology will only become more prevalent moving forward.

Events 116
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Hotel Casa Lucía, a love letter to Buenos Aires opening January 2024

Hospitality Net

Perowne International is delighted to announce its appointment as the global PR representative for Hotel Casa Lucía in Buenos Aires, which marks the first venture outside of Spain for the beloved Único Hotels’. Bound by family ties to Argentina, Único Hotelier Pau Guardans has long adored the vibrancy of the city and been enchanted by the country’s dramatic landscapes, lively culture, and rich cuisine.

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Thoughtful Thursday: 6 Voucher updates You Can’t Miss

STAAH

We’re thrilled to introduce six dynamic updates to our STAAH voucher engine. These enhancements are designed to make your life as a property owner or manager easier, more efficient, and more insightful. List of New Features in STAAH Voucher Engine: 1) New Dashboard 2) Property Setup 3) Transactions 4) Packages 5) Reporting 6) Sell Vouchers From a revamped dashboard that offers comprehensive insights into your property’s performance to simplified property setup, streamlined transacti

Revenue 83
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.