Wed.Aug 14, 2024

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What a New FTC Crackdown on Fake Reviews May Mean for Travel

Skift Blog

Skift Take: Regulators aim to curb digital chicanery. Their target: fake AI reviews, paid praise, and biased endorsements from influencers. But policing the sprawling review ecosystem may become a headache for many.

Travel 337
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Exclusive: Aligned Hospitality Rebrands The Tuxon Into a voco by IHG Hotel

Lodging

PHOENIX, Arizona—Aligned Hospitality Management has completed a rebrand of The Tuxon in Tuscon, Arizona, formerly a Design Hotels property, into a voco by IHG. Now known as voco The Tuxon, this hotel is the first voco in Aligned’s portfolio. The brand transition took 90 days. The voco flag was chosen to grow the hotel’s performance by attracting business travelers as the Tucson market has a solid corporate contribution.

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Booking.com, Amex GBT, Airbnb, Tripadvisor: What Travel Execs Are Saying About AI

Skift Blog

Skift Take: Big travel companies have the resources to plan major tech overhauls to integrate AI, but it's taking longer than some had expected.

Travel 320
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Graduate by Hilton Opens in Princeton, New Jersey

Lodging

Graduate by Hilton announced the opening of Graduate Princeton. Located on Nassau Street in downtown directly opposite campus, Graduate Princeton has 180 guestrooms and a signature restaurant, Ye Tavern. Paying homage to the town’s history, architecture, and design, the opening marks the first new hotel to open in Princeton in nearly 90 years—and only the second hotel in its downtown, nearly doubling the number of available hotel rooms in town.

Hotels 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Southwest Braced for Boardroom Battle as Activist Investor Nominates 10 New Members

Skift Blog

Skift Take: As industry veterans, Elliott Investment Management's 10 candidates have the potential to radically shake-up the 15-person Southwest board.

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DoubleTree Suites by Hilton Salt Lake City Downtown Completes Renovation

Lodging

SALT LAKE CITY, Utah—DoubleTree Suites by Hilton Salt Lake City Downtown announced the completion of a renovation including a redesign of the central atrium, lobby, guestrooms, food and beverage concepts, fitness center, and indoor pool. The hotel is managed by HRI Hospitality, and the renovation design was led by Studio 11. “We are thrilled to unveil a reimagined property to our guests that showcases the vibrant beauty of the city,” said Joe Snarr, area vice […] The post DoubleTree Suites

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How to Really Make Money with a Hotel: Maximizing Hotel Performance

Hospitality Net

Alright then, let’s cut to the chase. You’ve got a hotel, right? And you’re probably wondering how to get it full with happily paying guests. Well, buckle up, because I’m about to spill the beans on how to squeeze every last penny out of your hotel venture.

Hotels 264
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Ixigo-Backed Bus Startup Raises $10.5 Million – India Report

Skift Blog

Skift Take: Buses are key to last mile travel in India, connecting people from smaller Indian towns to international and domestic destinations. The funding reflects a positive outlook of investors towards the bus industry as more online players enter the segment.

Travel 277
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CHLA Hospitality Foundation Awards $175,000 for 62 College Scholarships

Hospitality Net

Sixty-two students pursing hospitality, tourism and culinary arts degrees at 14 California colleges and universities have been awarded more than $175,000 in scholarships by the California Hotel & Lodging Association Hospitality Foundation.

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Q&A: iSeatz Founder and CEO on the Future of Travel Loyalty

Skift Blog

Skift Take: The travel loyalty landscape is shifting toward lifestyle rewards that prioritize experiences and personalized benefits over traditional points and miles. For 25 years, iSeatz has been at the forefront of this transformation.

Travel 270
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Hospitality America Focusing on Mentorship to Attract, Retain Hotel Employees and Cultivate Future Leaders

Hospitality Net

Greenville, S.C., August 13, 2024 — Employee turnover is a reality for the hospitality industry. Annual turnover is estimated to be between 70 to 80 percent, with analysts citing low wages, long hours, and a lack of career growth opportunities as contributing factors. For hotel management company Hospitality America, the solution to this ongoing problem is mentorship and cultivating a culture where hotel employees feel valued, supported, and empowered to reach their full potential.

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TUI Gains from Experience Sales and FTI Collapse

Skift Blog

Skift Take: TUI reported another record-breaking quarter with sales of tours and activities helping to boost profitability. TUI also gained from the collapse of smaller rival FTI.

Sales 264
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LBA Hospitality Opens TownePlace Suites by Marriott Brunswick, GA

Hospitality Net

Premier hotel management company LBA Hospitality proudly celebrated the grand opening of its newest hotel, the TownePlace Suites by Marriott Brunswick, Georgia, on Tuesday, June 25th. Owned by BPR Properties, the hotel officially commenced operations with an open house event, marking the continued growth in Brunswick’s vibrant hospitality industry as well as the strong partnership between LBA and BPR.

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Capital One to the Rescue? Inspirato Looks for Boost Through Its Strategic Partner

Skift Blog

Skift Take: The new CEO will have to figure out exactly what Inspirato will be. Is it the "luxury hospitality company" of 2019, the "innovative luxury travel club" of 2024, or something else.

Travel 265
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Knowland and Amadeus Report U.S. Group Business Delivers Seven Consecutive Quarters of Growth

Hospitality Net

Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, and Amadeus, a leading technology provider for the travel industry, today present the metrics from the companies’ Hospitality Group and Business Performance Index (the “Index”). For the second quarter of 2024, the Index shows overall health of 105.5 percent year-over-year (YOY.

Business 244
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Mews and Duetto Surpass 600 Joint Hotel Customers

Lodging

Mews and Duetto have exceeded 600 joint hotel customers, driving revenue growth for hoteliers globally. The integration between Mews and Duetto enables customers to price room rates based on demand, occupancy levels, competitor rates, and other factors. The partnership began in 2017 and today combines to service properties of all sizes—the smallest of which has only three rooms, the largest has over 800—in 29 countries.

Occupancy 147
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Registration Now Open for the 2025 HotelTechAwards: Recognizing Excellence in Hotel Technology

Hospitality Net

HotelTechReport, the leading global research platform for hotel technology, is thrilled to announce the opening of registration for the 2025 HotelTechAwards. This prestigious annual awards program honors the top hotel technology products across more than 20 categories, spotlighting innovation and excellence that drive the hospitality industry forward.

Hotels 244
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Ask Anthony: Independent Hotels Joining Soft Brands

Lodging

I own a small independent hotel and am exploring branding options to help increase visibility in our popular metropolitan area. Would you recommend becoming a soft brand? Exploring branding options is a crucial step for your independent hotel. Soft brands offer a unique blend of independence and brand recognition. Backed by major chains, soft brands allow hotels to retain their unique identity while benefiting from the parent company’s marketing, reservation systems, and loyalty programs.

Branding 147
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Art Hotels Ecuador Announces Upcoming Opening of Hotel Rio Guayas in Guayaquil, Ecuador

Hospitality Net

Art Hotels Ecuador is thrilled to announce the upcoming opening of Hotel Rio Guayas, a much-awaited addition to its prestigious portfolio of luxury boutique hotels in Ecuador. The property is set to welcome guests in the fourth quarter of 2024 and will be in the heart of the vibrant city of Guayaquil, Ecuador (a city which serves as the gateway to the Galapagos).

Hotels 244
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Accor aligns with SXSW Sydney for second year running

Hotel Management

Accor Pacific is set to return as the preferred accommodation partner for SXSW (South by Southwest) Sydney 2024. Launched in 1987 in Austin, Texas, SXSW has become a major event that brings together technology, music, gaming and film enthusiasts, recognisable names and passionate industry professionals. Following its Australian debut in 2023, the festival returns to Sydney from October 14-20 with a packed program at the International Convention Centre (ICC), Tumbalong Park and other venues aroun

Events 130
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Crave Interactive Announces Strategic Partnership with Book4Time to Boost Spa Bookings

Hospitality Net

Crave Interactive, a leading provider of hotel guest experience solutions, is delighted to announce the launch of a multi-platform integration with Book4Time, the premier spa management software provider for hotels and resorts. This innovative partnership aims to enhance the guest experience by promoting and streamlining real-time spa bookings through Crave in-room tablets, AppLess mobile and web solutions.

Resorts 244
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AHICE Aloha gears up for return this November

Hotel Management

The Aloha Hotel Industry Conference and Exhibition (AHICE Aloha) is set to make its return to Hawaii in November 2024 following its successful debut last year. Hosted by HM Magazine, the Hawaiian event will take place on Thursday 7 and Friday 8 November at Ala Moana Hotel, Honolulu. Delegates will include some of the United States and Hawaii’s leading hotel owners, operators, consultants and suppliers.

Events 130
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Sincere Hospitality adds presence in Key Austin and Houston Metro Areas

Hospitality Net

Sincere Hospitality, a partnership between Door Capital and Athos Property Group, has assumed management of two hotels effective immediately. The new additions include the Best Western Plus Pflugerville Inn & Suites in Pflugerville, Texa; and the Hampton Inn & Suites Houston North IAH in Houston, Texas. These properties expand Sincere Hospitality’s rapidly growing portfolio to a total of seven hotels.

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Delta’s Free Wi-Fi, Paris Luxury Boost and Inspirato’s Layoffs

Skift Blog

Skift Take: Today's podcast looks at Delta’s new free global Wi-Fi, how Paris luxury hotels won gold, and big changes at Inspirato.

Hotels 144
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What Hotel Procurement Leaders Can Learn from the Paris 2024 Olympics

Hospitality Net

This summer, as we witnessed the world’s top athletes compete in the 2024 Olympics in Paris, there were some profound parallels between pursuing excellence in sports and leading procurement in hospitality. Both domains demand precision, innovation, and a deep commitment to collaboration.

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Why Configurability is the PMS Innovation You Need Now

TravelNet

A property management operation is far more complex than people outside the industry realize. There are “front office” activities like marketing, channel distribution, and guest services. And then there are “back office” duties like bookkeeping, reporting, and payment processing. Given this complexity, it’s no wonder why some software providers would like to be the end-all, be-all solution that does all these things well.

Marketing 105
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Elevating Hospitality B2B Engagement through Exceptional Customer Service

Hospitality Net

Exceptional customer service is the basis of any successful business, but it’s even more crucial in the hospitality industry. Your clientele is the foundation that can make or break your business. When your hotel services B2B customers, it’s vital to ensure that they have an exceptional experience in order to build the reputation of your company.

B2B 203
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Checking in: Cunard’s Queen Anne

Hotel Designs

Hotel Designs Checking in: Cunard’s Queen Anne Checking in: Cunard’s Queen Anne During what was a star-studded event earlier this year, Hotel Designs Editor Sophie Harper was among one of the first aboard Cunard’s latest addition in the fleet, The Queen Anne, ahead of her maiden voyage to Lisbon… Stepping on board Cunard’s Queen Anne , the latest ship in the fleet, is momentous.

Dining 104
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Quore Recognized for Outstanding Growth on the 2024 Inc. 5000

Hospitality Net

Quore, the leading provider of workflow management and productivity tools for hotels, today announced it was featured on the 2024 Inc. 5000. The prestigious annual list of fastest-growing companies in America provides a data-driven look at the most successful companies within the economy’s most dynamic segment: independent, entrepreneurial businesses.

Business 245
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Graduate by Hilton debuts in Princeton, NJ

Hotel Business

Graduate by Hilton , the company’s university-anchored hotel brand, has opened the Graduate Princeton in Princeton, NJ. Located directly opposite campus, the hotel has 180 guestrooms and a signature restaurant, Ye Tavern. Paying homage to the town’s rich history, architecture and design, the opening marks the first new hotel to open in Princeton in nearly 90 years—and only the second hotel in its historic downtown, nearly doubling the number of available hotel rooms in town.

Branding 104
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.