Mon.Feb 12, 2024

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Spying Opportunity: Born With the “Hospitality Gene,” Expotel President Mike Nixon Has Developed a Multifaceted Career

Lodging

As a college student, Expotel Hospitality President and Chief Development Officer Michael Nixon was considering different careers—medicine, law, and especially, espionage—while working summers at a hotel. Describing his journey from his college days, he told LODGING, “I had majored in the Russian language and minored in international affairs, with thoughts of joining the CIA or the NSA, that is, until I factored in the starting salary.

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Crystalbrook to enter fast-growing Adelaide market with $130 million new-build hotel

Hotel Management

Crystalbrook Collection is set to expand into the South Australia market following the signing of a AU$130 million new-build hotel in Adelaide’s CBD with local property developer, Samaras Group. The 200-room Crystalbrook Sam, slated to open in 2026, will be located at 15 Halifax Street, in the heart of the CBD, and is intended to serve as a “highly unique, upscale hospitality” offering.

Market 278
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Expedia Recorded $326 Million in Losses on Its Stake in Amex Global Business Travel Group

Skift Blog

Skift Take: Expedia Group's equity stake in American Express Global Business Travel has taken a shellacking to date, but other aspects of the deal have long-term benefits.

Business 296
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Maestro PMS All-In-One Solution Provider Unveils 2024 Tech Roadmap Featuring AI Chatbots, AI Booking Engine, Embedded Payments and More

Hospitality Net

Hotel technology remains an investment priority this year, with a nod to solutions that help drive guest and employee loyalty. According to the 2024 Lodging Technology Study, 100% of survey respondents (hotel professionals representing more than 10,000 properties worldwide, including luxury, upscale, midscale, and economy brands) say their IT budgets will increase or hold steady this year.

Resorts 264
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Bahamas Tourism Faces a Booking Slowdown After U.S. Travel Alert

Skift Blog

Skift Take: The Bahamas is at risk of a tourism slowdown if it doesn't push back against the media's focus on a recent State Department travel alert.

Tourism 287
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Signing of Ramada by Wyndham Chennai, Potheri

Hospitality Net

SRM Group, a Group is known for its formidable foray into the multi-vertical enterprise, has made its presence in the fields of Education, Healthcare, Cement Industry, Media, Hospitality, and Transport across the country, today announced the signing of Ramada by Wyndham Chennai, Potheri under a franchise agreement with Wyndham Hotels & Resorts.

Resorts 275

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STR Weekly Insights: 28 January – 3 February 2024

Hospitality Net

U.S. hotels took an expected seasonal pause with occupancy 1.0 percentage points (ppts) lower compared to the prior week and flat from a year ago. This bridge week between January and February historically has produced a week-over-week decline. Even with this year’s decrease, average daily rate (ADR) continued to grow, up 1.9% year over year (YoY), resulting in a gain in revenue per available room (RevPAR) of 1.7%.

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Saudi Arabia’s Latest Tourism Count – What the Numbers Show

Skift Blog

Skift Take: Saudi Arabia has hit its tourism target seven years early, but there is still work to be done to be a global travel super power.

Tourism 295
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Dream Big. Push boundaries. Work hard. Hilton Area Manager Cedric Nubul Talks About His Decades?Long Dedication to Empowerment

Hospitality Net

At Hilton, we believe diversity makes us stronger, more innovative and more representative of the many guests and communities we serve around the world. Hilton celebrates Black History Month by honoring team members who are making an impact within the company and in the communities they support.

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Airbnb Agrees To Collect and Pay Tourist Taxes in Italy

Skift Blog

Skift Take: This collection and remittance is separate from Airbnb’s tax settlement of $620 million with Italy in December 2023.

Tourism 317
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Accor officially opens Te Arikinui Pullman Auckland Airport Hotel, a stunning fusion of cultural, superior design, and premium hospitality

Hospitality Net

New Zealand’s largest hotel operator, Accor, welcomes Te Arikinui Pullman Auckland Airport Hotel into its portfolio. The hotel is the first five-star hotel to open at the Auckland Airport precinct, being only 100m from the front entrance of the international terminal. Te Arikinui Pullman Auckland Airport Hotel is set to quickly establish itself as one of New Zealand’s most architecturally striking hotels.

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Flying Taxis in Dubai by 2026? Latest Plans Revealed

Skift Blog

Skift Take: Dubai is no stranger to being a trendsetter, but if realized, this latest leap could propel the city into the transportation super league.

Tourism 292
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IHCL Inks 300 Keys Ginger Hotel at Mopa, Goa

Hospitality Net

Indian Hotels Company (IHCL), India’s largest hospitality company, today announced the signing of a Ginger hotel at Manohar International Airport (MOPA) in Goa. The 60-year sub-license agreement was signed between GMR Goa International Airport Limited (GGIAL) and Roots Corporation Limited (RCL), a wholly owned subsidiary of IHCL.

Hotels 269
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American Airlines Won’t Return to Israel Until At Least October

Skift Blog

Skift Take: The three big U.S. carriers are taking very different approaches to the resumption of Tel Aviv services.

Services 295
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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ONYX Hospitality Group partners with UNESCO for cultural sustainability and aims for carbon neutrality

Hospitality Net

ONYX Hospitality Group, a distinguished Bangkok-based hospitality company celebrated for its hotels and resorts, serviced apartments, and luxury residences - Amari, OZO, Shama, and Oriental Residence – proudly announces significant developments in its sustainability journey. The company is honoured to be the first hospitality management firm in the Asia Pacific region to declare a long-term commitment to working with UNESCO for Cultural Sustainability.

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MakeMyTrip Unveils ‘Business Class Funnel’ to Grow Luxury Travel — India Report

Skift Blog

Skift Take: As the travel industry grows in India, backed by investments in infrastructure and increased disposable income, MakeMyTrip is expanding its offerings.

Travel 258
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Moxy Hotels And Sanctuary Team Up For Astrological Travel

Hospitality Net

Planning your holiday adventures according to your star sign, known as astrological travel, may seem a little quirky, but its popularity is growing by leaps and bounds. Wanting to capitalize on this trend, Moxy Hotels, an experimental brand that is part of Marriott Bonvoy’s portfolio known for breaking the rules of the traditional hotel stay to give guests a playful yet stylish experience, has teamed up with Sanctuary, a community of astrology readers.

Travel 243
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Wyndham and Groups360 Roll Out GroupSync Marketplace

Lodging

PARSIPPANY, New Jersey—Wyndham and Groups360 announced the rollout of GroupSync Marketplace across 5,600 Wyndham hotels for group bookings. The shift is a change not just for traditional travel planners (meetings, weddings, and events) but also those in infrastructure-centric fields like construction and logistics, whose crews need to spend weeks if not months on the job, sometimes with a short 24-hour notice.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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HotelRunner will showcase its all-in-one platform at ITB Berlin 2024

Hospitality Net

HotelRunner, the leading hospitality and travel technology provider, announces its participation in ITB Berlin 2024, one of the world’s leading travel trade shows. HotelRunner Team will take place at Hall 9, Stand 217a from March 5th to 7th, 2024.

Travel 255
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AHLA Announces Five Promotions Among Leadership Team

Lodging

WASHINGTON—The American Hotel & Lodging Association announced five promotions among its leadership team. Matt Carrier was promoted to senior vice president of federal affairs, policy, and research. In this role, Carrier will lead AHLA’s federal advocacy team, with a focus on congressional engagement and regulatory issues. Additionally, he will continue to oversee the association’s industry research efforts.

Hotels 182
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VoucherCart Now Available on Oracle Cloud Marketplace

Hospitality Net

VoucherCart, a market-leading provider of Gift Card Technology and a member of Oracle PartnerNetwork (OPN), announced VoucherCart system is available on the Oracle Cloud Marketplace and can be integrated with Oracle OPERA Cloud Hospitality Platform via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralised repository of enterprise applications offered by Oracle and Oracle partners.

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MCR Completes Sale of Residence Inn by Marriott Philadelphia Langhorne

Lodging

NEW YORK—MCR announced it has completed the sale of the 100-room Residence Inn by Marriott Philadelphia Langhorne located in Langhorne, Pennsylvania for $22.1 million, or $221,000 per key. Since the beginning of 2023, MCR has completed a series of dispositions totaling seven hotels for gross proceeds of $174 million, or $210,000 per key. By completing its business plan, MCR doubled the hotel’s net operating income throughout its ownership.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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How Leading Hoteliers Can Put Their Tech Anxiety to Rest

Hospitality Net

Hotels are under a huge amount of pressure to digitally transform as a way to streamline operations and gain a competitive edge. Add renewed travel volumes, steep inflation, and persistent labor shortages to the mix, and hoteliers have every reason to experience elevated anxiety when it comes to their digital investments.

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Best Practices for GDS Optimisation in Hotel Distribution Strategy

Refine

Question for Our Hotel Marketing Expert Panel What is your advice for using GDS as part of a hotel's overall distribution strategy? What tips or best practices can you share for getting the most out of your GDS? (Question from Nicole Sideris) Our Marketing Expert Panel Tamie Matthews The post Best Practices for GDS Optimisation in Hotel Distribution Strategy appeared first on Revfine.com.

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Kengo Kuma on making Tokyo Edition Ginza ‘warm, intimate, and spiritual’

Hospitality Net

The idea of evoking the atmosphere of a private residence lies at the core of architect Kengo Kuma’s latest hotel project, The Tokyo Edition Ginza – which he likens to a Japanese home, ‘warm, intimate and spiritual’. The new hotel flows through a 14-level structure on a quiet corner spot in the Ginza district, mixing a material warmth and a minimalist simplicity with edgy Edition touches in a network of intimate spaces.

Hotels 234
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Cultural intelligence: Fostering excellence in human experiences

eHotelier

How can we develop our cultural intelligence to face the future, especially in an industry where positive human interaction lies at the heart of creating transformative experiences?

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Hôtel Norman Opens Near the Top of The Champs Elysées

Hospitality Net

Olivier Bertrand opens a fourth distinctive hotel, this one a tribute to graphic designer Norman Ives.

Hotels 274
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Building Trust in Hospitality: A Roadmap for Responsible AI

Hospitality Tech

Hospitality providers must strike a balanced approach that aligns cutting-edge technology with ethical responsibility and a steadfast focus on the guest experience.

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Next Up: Turn Your 2024 Budget into a Dynamic Hotel Forecast

Hospitality Net

As hospitality businesses navigate a “new normal” in 2024, many of the top owners and operators have shifted focus from traditional annual budgeting to a more dynamic and responsive forecasting approach. In the wake of an uncertain economic outlook and ongoing challenges, many are recognizing the need for continuous attention to their hotel forecast, utilizing real-time data and technology to make smarter budgeting decisions.

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Google kills metasearch commission bidding (CPA): what next for hotels?

Hotel Speak

In a move that is set to reshape the metasearch landscape, Google has announced the removal of commission-based bidding models. This shift will come into effect in April 2024 for new campaigns and October 2024 for existing campaigns. It removes a staple of the hotel industry’s digital marketing tools. This blog covers how recent changes affect hotels.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.