Wed.Oct 02, 2024

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How Technology is Modernizing Hospitality Operations

Hospitality Net

The hospitality industry has changed a lot over the years. Labor shortages, rising guest expectations, and tightening budgets are the new norm. We’ve spent a lot of time thinking about how technology can help solve these challenges. And while technology won’t fix everything, it can go a long way in making operations run smoother and guests happier.

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Q&A: Red Sea Global Highlights Destination Biodiversity to Attract Divers Worldwide

Skift Blog

Skift Take: As the global demand for nature-based travel gains momentum, Red Sea Global is merging sustainable tourism with proactive marine conservation to engage and educate visitors.

Tourism 312
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Red Roof Looks to Reach New Heights With Redesigned Prototype, Partnerships

Lodging

Incorporating a theme of ‘Elevate,’ Red Roof hosted its 2024 Brand Conference emphasizing its new prototype, a pair of recent partnerships, and some key personnel additions as initiatives designed to help the 51-year-old company reach new heights. Having recently reached the 700-hotel milestone as a company throughout its four brands, Red Roof President Zack Gharib linked the new prototype for its venerable Red Roof flag with the conference theme during a media Q&A session.

Branding 264
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Challenges For Hotels, Gains For Short-Term Rentals – 3 Charts

Skift Blog

Skift Take: If stiff regulation doesn't get in the way, it is very likely that short-term rentals will take a chunk of market share from hotels. That's why you'll see more hotels getting into the vacation rental biz.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Extended Stay America to Donate 100,000 Free and Discounted Room Nights to Cancer Patients and Families

Hospitality Net

Extended Stay America, the nation’s leading mid-priced extended stay hotel brand, is proud to announce its renewed designation as the Official Hotel Partner of the American Cancer Society. Over the next two years, Extended Stay America will provide a total of 100,000 free and discounted room nights per year to cancer patients and their families, a total value of over $7 million.

Branding 278
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Priceline Testing OpenAI’s Advanced Voice Tech for ‘Penny’ Chatbot

Skift Blog

Skift Take: Priceline is among a handful of companies testing OpenAI's new voice tech. Priceline envisions that its future voicebot will be able to accompany a traveler through an entire trip.

Travel 297

More Trending

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Delta Inks Codeshare With Saudia, Expanding Partnerships in Saudi Arabia

Skift Blog

Skift Take: Through the codeshare, Delta has decided to closely align itself with Saudi Arabia. Its competitors — American and United — already have agreements with Qatar Airways and Emirates, respectively.

Closing 289
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Cendyn acquires Knowland and announces private equity partner Haveli Investments

Hospitality Net

Cendyn, a global hospitality cloud-based technology company, has acquired Knowland, the US-based leader in data-as-a-service intelligence on meetings and events for hospitality. The strategic acquisition presents an opportunity to enhance sales prospecting by yielding greater bookings in the MICE (meetings, incentives, conferences, and events) space.

Events 246
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Global Hotel Industry Outlook: U.S. Weakens, Middle East Shows Strength

Skift Blog

Skift Take: The hotel industry has once again become like that friend who always says they're "fine" when you ask how they're doing. It could always be better. It could always be worse.

Hotels 274
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Spark by Hilton Set To Debut in Austria With Two Vienna Properties

Hospitality Net

Hilton (NYSE: HLT) has today announced the signing of two hotels under Hilton’s new premium economy conversion brand, Spark by Hilton, as part of a wider agreement with Verkehrsbuero Hospitality. Spark by Hilton Vienna Donaustadt and Spark by Hilton Vienna Messe Prater will both open later this year.

Branding 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Klook at 10: Expanding Beyond Travel Experiences

Skift Blog

Skift Take: Have you ever been on a trip and wanted one app to book your museum entrance tickets, get you train tickets, score you concert seats, and maybe throw in a cooking class for good measure? Klook wants to be there for you.

Travel 269
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Scandic expanding in Germany – opening new hotel in Stuttgart

Hospitality Net

Scandic has signed a long-term, revenue-based lease agreement with property owner AXA Investment Managers to take over a 174-room hotel in central Stuttgart. The hotel will be renovated and adapted to Scandic’s brand and operational standards before the planned opening in the fourth quarter 2025.

Revenue 263
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Wyndham CEO on Growth Drivers and M&A Criteria: Full Video

Skift Blog

Skift Take: Geoff Ballotti's comments suggested Wyndham is doubling down on its core economy positioning while selectively moving upscale through targeted acquisitions.

Branding 257
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The Hotelier’s Guide to Operational Excellence in 2025

Hospitality Net

By examining five key areas of hotel operations, this whitepaper serves as a comprehensive roadmap for hoteliers looking to thrive in a data-driven world. It highlights how leveraging data and technology can lead to more efficient processes, better decision-making, and improved profitability.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Louisiana Makes Its Case For More Indian Tourists

Skift Blog

Skift Take: With Indian arrivals to the U.S. on the rise, Louisiana is pulling out all the stops to win over these tourists. Think Cajun-meets-Asian vibes. Now, that’s a mashup!

Tourism 253
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Sustainable Hospitality Challenge 2024 Announces Winners at Future Hospitality Summit World in Dubai

Hospitality Net

The Sustainable Hospitality Challenge (SHC), by Hotelschool The Hague, proudly announces the Winner of its 2024 edition, revealed during the grand finale at the Future Hospitality Summit World in Dubai. This year’s competition, which brought together 7 visionary student teams from across the globe, celebrated groundbreaking innovations set to reshape the future of hospitality.

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Aviation Leaders Taking the Stage at Skift Aviation Forum

Skift Blog

Skift Take: Top aviation industry CEOs and executives set to take the Skift Aviation Forum stage this year including speakers from American Airlines, JetBlue, IATA, Southwest Airlines, DFW International Airport, and so many more.

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Red Roof® President Zack Gharib Unveils Plan to Elevate the Brand at its 2024 Conference

Hospitality Net

Red Roof®, an award-winning leader in the lodging industry, unveiled a blueprint for continued profitable growth at its brand conference for more than 1,000 franchisees, team members and partners. Red Roof President Zack Gharib laid out a concrete path forward to elevate one of America’s best-known lodging brands. In his address to the Red Roof franchise community, Gharib told conference attendees, We are an iconic American brand, and we are living the American dream.

Branding 246
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Moxy Turns 10, Amtrak’s New Campaign and Croatia’s Tourism Traffic

Skift Blog

Skift Take: Today's podcast looks at Moxy's tenth anniversary, Amtrak's counter-marketing, and Dubrovnik's efforts to fend off tourism hordes.

Tourism 244
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How to Convince AI that You Are the Best Candidate for the Job

Hospitality Net

Last week, we discussed how more companies used AI to screen resumes and analyze job candidates’ performance in the initial interviews. We called for companies’ attention to the potential AI biases in hiring. This week, we will visit what job candidates can do to help AI pick us and recommend us for hiring.

Hiring 246
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Aimbridge Intelligence Becomes Company’s Proprietary Data Reporting Platform

Lodging

PLANO, Texas—Aimbridge Hospitality strengthened its technology stack with a newly developed proprietary data reporting platform, Aimbridge Intelligence, built to provide transparency and collaboration with owners. Housed in OwnView, a portal available to Aimbridge owners, Aimbridge Intelligence creates opportunities for owners with access to information, including performance data intended to offer flexibility and self-service capabilities to complement the work of property support teams.

Services 147
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Hotel Performance Outlook for Denver: Growth Picking up through 2026

Hospitality Net

For Denver hotels, the first five months of 2024 were somewhat volatile, with March declines being offset by April gains. This trend can be partially attributed to Easter falling in March this year. After two months of RevPAR declines in Denver in June and July, August was a stellar month for the city’s hotels, with the RevPAR increase nearing 10%. However, the declines in June and July resulted in little growth for the city in the summer of 2024, as overall RevPAR growth through August is less

Hotels 246
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Transforming Hotel Management with AI: A Step-by-Step Guide

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ The hospitality industry is rapidly evolving, influenced by technological advancements that redefine how hotels operate and engage with guests. As a Digital Transformation and AI […] The post Transforming Hotel Management with AI: A Step-by-Step Guide appeared first on Are Morch, Digita

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Tivoli Hotels & Resorts to Launch in Portugal’s Porto Region with Tivoli Kopke Porto Gaia Hotel

Hospitality Net

Minor Hotels announces the continued expansion of Tivoli Hotels & Resorts in Portugal, the brand’s home country, with the upcoming launch of Tivoli Kopke Porto Gaia Hotel. Located on the south bank of the Douro River, in the city of Gaia, the hotel is scheduled to open early in 2025 and boasts a privileged panoramic view over Porto.

Resorts 245
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7 features you can’t miss in a hotel CRM

eHotelier

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Hotels 124
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Upcoming HFTP Annual Convention Features Top Hotelier Panelists, Featured in New HFTP Academy Micro-certificate Program

Hospitality Net

A highlight of the Hospitality Financial and Technology Professionals’ (HFTP®) upcoming Annual Convention is the session, “Navigating Challenges in 2025: How Hotel Owners and Management Companies Can Collaborate Successfully.” Speaking on the panel are top hoteliers John Murray, president and CEO for Sonesta International Hotels Corp. and Blair Wills, president and CEO for StepStone Hospitality.

Casinos 244
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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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Cobblestone deploys Stayntouch PMS

Hotel Business

Stayntouch , a cloud hotel property management systems (PMS) and guest-centric technology provider, has entered into a new partnership with Cobblestone Hotels. Stayntouch deployed its PMS across 139 Cobblestone properties in 90 days. “We chose Stayntouch for their outstanding customer support and dedicated team members, who remain consistently available—a quality we truly value,” said Josie Kilgore, brand president, Cobblestone Hotels.

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Hotel Co 51 Brings Marriott International’s Second Element-branded Hotel To Europe

Hospitality Net

Hotel Co 51 has boosted the number of Marriott-owned brands in its European portfolio following the opening of the new-build Element by Westin® Wroclaw.

Branding 260
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Hyatt completes acquisition of Standard International

Hotel Business

Hyatt Hotels Corporation has completed the acquisition of the brands and most of the affiliates of lifestyle hospitality company Standard International , the parent company of The Standard and Bunkhouse Hotels brands. The 100% asset-light portfolio includes management, franchise and license contracts for 22 open hotels with approximately 2,000 rooms, including The Standard, London; The Standard, High Line in New York City; The Standard, Bangkok Mahanakhon; and The Manner in New York City’s

Branding 105
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Field & Stream Lodge Co. Announces Its First Location in Bozeman, MT - Introducing: Great Lodges, Great Outdoors

Hospitality Net

This new venture from Starwood Capital Group and AJ Capital Partners provides affordable lifestyle lodging for outdoor enthusiasts.

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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.